Waited an hour to be seated after being told 20 minutes, watched other people that arrived after us be seated before us, never got seated and left. Go anywhere else on that strip for better service!
Service: 1
Kent Engelmann
The food and service were very good. The negative portion of this review is for management. We arrived at 1:30 pm. Although there were many, many open and clean tables, we, and others, had to wait in the lobby for 10 minutes or so. Upon being seated, we (party of 2) were placed at a table for 6 immediately outside and in direct line of sight and hearing of the kitchen entrance. At the time of seating, it seemed quiet, I did not ask for a different table. Soon enough though, we started hearing, the term "Corner" every time a waitstaff person entered or exited the kitchen entrance. This is also an area where staff congregate occassionally to discuss things. My recommendation is to save this table for last seating when everything else is full.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salad and Breadsticks, Chicken Parmigiana
Rob Saw
The lineup and wait was so long I didn't get the chance to eat. It looked nice thousand the lobby was clean.
courtnee Babin
There was hardly any sauce in our meals which made it SO dry!! And the breadsticks weren’t soft either. My chicken gnocchi soup was watered down w/no spinach but they ONLY* had celery,and the carrots were crunchy!! I ordered over 2 hours in advance so I wouldn’t bother them at closing time w/a last min order, because I was picking up late. SMH
Food: 1
Edward Kinney
Nice meal, quick service and a courteous wait staff. Had a very good experience.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Salad and Breadsticks
Daphne Paloski
Our family is disappointed with the service here. The staff near the bar, the staff in the dining room and the young blonde host's were rude and unwelcoming. Why host at the front if you don't want to speak to people. As soon as someone walks in greet them enthusiastically. No greeting, no smile, no how are you just blank and cold hearted stares. We watched and saw European customers get the door openes for them and receive a warm and delighted welcoming. It's 2024 this is ridiculous and needs to stop. This was our first time here so we couldn't have possibly done anything to them. Please train ALL staff including people in the back and front to treat ALL guests with respect and dignity not just the European customers. We are all paying the same and you don't know what tip you will receive just by the color of someone's skin.
Atmosphere: 1
Food: 1
Service: 1
Keith Van Kirk
Went to Olive Garden in Clay yesterday pretty early; it was not busy at all. Asked if we could sit in the section where the sun was shining in the window. Hostess was perplexed and went to talk to someone else. 3 employees came to the hostess station with complete confusion. I asked of the issue. One said that they were trying to find a waitress that was willing to walk to that area (25 ft) from where they were planning to seat us in the no sunshine dark area. We just walked in from 30 degrees and was wishing the window sun warmth. Evidently it was too much trouble for them to seat us in the sunshine in an empty restaurant because it was too far for the evidently lazy waitress to walk. Therefore, we left.
Atmosphere: 1
Service: 1
Jim Salvas
The wait time was over double the estimate, but the wait staff were attentive and met all our needs. The food was good, but I should have stuck to my favorites instead of experimenting. My risk. Overall, it was a good, enjoyable dining experience.
Dietary restrictions: There was a separate gluten free menu which made ordering easy.
Kid-friendliness: There is a children's menu, but the choices are limited in my opinion.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Salad and Breadsticks, Chicken Parm
Logan Ladd
The only good food I ate there was the salad
Food: 1
Jesse James
Jesus, where do I start.. ordered 3 apps, 2 came, 3rd came 15 minutes later, ordered drinks, 20 minutes later they came and were wrong... Watermelon Moscato doesn't come in a big glass with salt on the rim (margarita). Tour of Italy had sat under heat lamps for a good 10 minutes. Manager did take both tours off and gave a gift card, which we promptly used.. my girl already doesn't like the place but it was my birthday, doubt she will go back EVER!
I got a bowl of dry rigatoni with a spoonful of garlic sauce in the middle. The soup was ok.
Atmosphere: 3
Food: 2
Service: 5
Alyssa Santiago
For the waiting list only ... I had been on the list and they lost my name and I had to go to the end of the line ... Waiting for an hour .... And not the portions I am familiar with ... One of the most unpleasant times I have had these past few months
Frannie OBrien
My friend suggested going to Olive Garden..I was ok..ordered a beer in a bottle it wasn't cold..ordered egg Parm..worse ever..I took 2 bites and told my friend I was full...so he said take it home..which I did and went right into the trash can...disgusting ...it was like dog food..NEVER go there..they are not a Italian restaurant!!!!
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Eggplant Parmesan
Lisa Jones
Nice quite lunch great service hot food
Vegetarian options: There are meals u can order without meat
Kid-friendliness: High chairs for small children
Wheelchair accessibility: Wide door openings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad and Breadsticks, Chicken Alfredo
Waited an hour to be seated after being told 20 minutes, watched other people that arrived after us be seated before us, never got seated and left. Go anywhere else on that strip for better service!
Service: 1
The food and service were very good. The negative portion of this review is for management. We arrived at 1:30 pm. Although there were many, many open and clean tables, we, and others, had to wait in the lobby for 10 minutes or so. Upon being seated, we (party of 2) were placed at a table for 6 immediately outside and in direct line of sight and hearing of the kitchen entrance. At the time of seating, it seemed quiet, I did not ask for a different table. Soon enough though, we started hearing, the term "Corner" every time a waitstaff person entered or exited the kitchen entrance. This is also an area where staff congregate occassionally to discuss things. My recommendation is to save this table for last seating when everything else is full.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salad and Breadsticks, Chicken Parmigiana
The lineup and wait was so long I didn't get the chance to eat. It looked nice thousand the lobby was clean.
There was hardly any sauce in our meals which made it SO dry!! And the breadsticks weren’t soft either. My chicken gnocchi soup was watered down w/no spinach but they ONLY* had celery,and the carrots were crunchy!! I ordered over 2 hours in advance so I wouldn’t bother them at closing time w/a last min order, because I was picking up late. SMH
Food: 1
Nice meal, quick service and a courteous wait staff. Had a very good experience.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Salad and Breadsticks
Our family is disappointed with the service here. The staff near the bar, the staff in the dining room and the young blonde host's were rude and unwelcoming. Why host at the front if you don't want to speak to people. As soon as someone walks in greet them enthusiastically. No greeting, no smile, no how are you just blank and cold hearted stares. We watched and saw European customers get the door openes for them and receive a warm and delighted welcoming. It's 2024 this is ridiculous and needs to stop. This was our first time here so we couldn't have possibly done anything to them. Please train ALL staff including people in the back and front to treat ALL guests with respect and dignity not just the European customers. We are all paying the same and you don't know what tip you will receive just by the color of someone's skin.
Atmosphere: 1
Food: 1
Service: 1
Went to Olive Garden in Clay yesterday pretty early; it was not busy at all. Asked if we could sit in the section where the sun was shining in the window. Hostess was perplexed and went to talk to someone else. 3 employees came to the hostess station with complete confusion. I asked of the issue. One said that they were trying to find a waitress that was willing to walk to that area (25 ft) from where they were planning to seat us in the no sunshine dark area. We just walked in from 30 degrees and was wishing the window sun warmth. Evidently it was too much trouble for them to seat us in the sunshine in an empty restaurant because it was too far for the evidently lazy waitress to walk. Therefore, we left.
Atmosphere: 1
Service: 1
The wait time was over double the estimate, but the wait staff were attentive and met all our needs. The food was good, but I should have stuck to my favorites instead of experimenting. My risk. Overall, it was a good, enjoyable dining experience.
Dietary restrictions: There was a separate gluten free menu which made ordering easy.
Kid-friendliness: There is a children's menu, but the choices are limited in my opinion.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Salad and Breadsticks, Chicken Parm
The only good food I ate there was the salad
Food: 1
Jesus, where do I start.. ordered 3 apps, 2 came, 3rd came 15 minutes later, ordered drinks, 20 minutes later they came and were wrong... Watermelon Moscato doesn't come in a big glass with salt on the rim (margarita). Tour of Italy had sat under heat lamps for a good 10 minutes. Manager did take both tours off and gave a gift card, which we promptly used.. my girl already doesn't like the place but it was my birthday, doubt she will go back EVER!
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Nice place 👌 👍
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad and Breadsticks
I got a bowl of dry rigatoni with a spoonful of garlic sauce in the middle. The soup was ok.
Atmosphere: 3
Food: 2
Service: 5
For the waiting list only ... I had been on the list and they lost my name and I had to go to the end of the line ... Waiting for an hour .... And not the portions I am familiar with ...
One of the most unpleasant times I have had these past few months
My friend suggested going to Olive Garden..I was ok..ordered a beer in a
bottle it wasn't cold..ordered egg Parm..worse ever..I took 2 bites and told my friend I was full...so he said take it home..which I did and went right into the trash can...disgusting ...it was like dog food..NEVER go there..they are not a Italian restaurant!!!!
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Eggplant Parmesan
Nice quite lunch great service hot food
Vegetarian options: There are meals u can order without meat
Kid-friendliness: High chairs for small children
Wheelchair accessibility: Wide door openings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad and Breadsticks, Chicken Alfredo
Loading...