Let me start with the bad part. There is a server named Allen. While sitting at the bar, we heard Allen tell the very young teenagers that work there that if a male customer sexually harassed them to just ignore it and continue working. That is very unacceptable, and we talked to a few of the waitresses to make sure they understand that is NOT OK. The amazing of Bistro 210, bartender Jeremy! Wow, is this guy great! He was very personable and gave us AMAZING service. Jeremy made our service 5 star!! He had so many different customers but treated everyone as if they were his only customer. Please send our thanks to Jeremy! The food was very good and came out quickly. Other than the experience with Allen, experience was 10/10!
Atmosphere: 5
Food: 5
Service: 5
Nicole Keller
I mailed this review to the manager. I never got a response, so I thought I should post it here as apparently they have no intention on improving their service.
I am writing to express my disappointment in my family’s Thanksgiving Day Buffet experience. We chose to dine at Peek ‘n Peak that day because we were able to make reservations to dine at our desired time for the holiday meal. Our party of eight included two people with health problems which make standing for long periods of time painful, and a two-year-old who needs to eat on a timely basis. We arrived early at 2 PM for our 2:15 reservation. The lobby area was full of customers waiting to be seated. The hostess didn’t have tables in which to seat them as previous customers were not leaving. I stood by the hostess stand and watched the employees struggle to communicate and effectively clear tables, wipe tables, set tables, find and wrap silverware, and provide a server to take and fill drink orders. I checked in twice to ensure we were not overlooked, and was assured each time that our table was being prepared. Eventually, we were the absolute last family in the lobby, and were called to our table at 3 PM, 45 minutes after our reservation time. The table was a plastic table with plastic chairs. Certainly not what one would expect indoors at your price point. Although we did have a server check in to take our drink orders, we mostly waited on ourselves. Our used dinner plates were never cleared and we had to repeatedly ask for our water to be refilled. We also had to ask for a roll of new silverware, as the original roll was dirty. The server did bring our bill in a timely manner. The total with tax was $382. I wasn’t sure how much would be an appropriate tip. I usually leave at least a 20% tip. But after a 45 minutes wait, begging for a table, and having to do most of our server’s job… I hope that by conveying our disappointing experience you can make improvements in your dining room. If you can’t hire enough staff to provide the experience your price point dictates, I would decrease the number of reservations you accept. Also, I would suggest doing seatings for your buffets. Seat customers at 10, 12, and 2 (or whenever) and clear the dining room between seatings. I would also come up with a more efficient procedure for vacating guests, clearing and prepping tables, and more effectively checking on the needs of guests dining at your buffets.
Atmosphere: 2
Food: 3
Service: 1
SA McC
Wonderful venue. This resort is a great place to visit all year. Don't make the mistake of thinking it is only a ski resort. They sunk a lot of money into it to make it a full luxury destination. This Bistro is a part of that larger effort. With all of the adjacent meeting and conference rooms that they can access, it can handle a romantic couple or a business retreat.
Atmosphere: 5
Food: 5
Service: 5
Susan Crawford
We drove to the restaurant because on their website it says they were open. Unfortunately we got there and could not find how to get into the restaurant because it is at a resort. We called the number and they told us that they were closed.
Tiffany brown
They did not wait on us for 40 minutes and acted like it was fine after multiple attempts with various employees
Lisa M. Brodie
We love Bistro 210!
Google User
Man. Where . . . Do . . . I . . . Start?
Dinner reservation at 6:30. We arrived early, around 6:20. We were seated quickly.
About 5 minutes into the experience the water server spilled an entire tray of ice water down my back. From shoulders down to the back of my legs I was soaked. Why didn’t I leave? A. I was hungry. B. I drove 70 minutes to be here to eat/visit with family visiting from out of town. C. It was heavily snowing outside and I needed time to dry off before going out in 20 degree weather to drive home.
So I sat in soaking wet clothes during dinner. Now mind you, our reservation was at 6:30 and we arrived early. It took a long time before anyone took our order. At 7:45 our food began to arrive. That’s a LONG time from reservation to food. Mine came first.
I ordered the Pappardelle Bolognese because it was an extremely safe choice. What I received was a cold dish comprised of a mass of pappardelle noodles that had the consistency of day old cold lasagna with a bread stick I could have played drums with. It was quite literally a brick of noodles.
All in all, this ranks as the worst restaurant experience I’ve ever had. If you’re reading this review, save your money and eat literally anywhere else.
Milay luis
Only complain is that they didn't have the full menu and they didn't tell us, food overall was good but not superb,
Andrew K
After 2 years, decided to give this place another chance. Glad I did. The food was great. The Western burger was very good. The pub preztels were also amazing. Service was amazing.
Kaila McKenna
Waited close to 2 hours to receive food while others who came in after received theirs. The food was two salads. A reservation was made so we were not walk ins.
weve been coming to peak n peek for years, always had a good experience. since covid however, they rebranded their restaurant to bistro 210 and service has gone significantly downhill. two bad experiences both around xmas time, and this past time we waited over 2 1/2 hours for our meals, and when they came they were all wrong. other tables around us got up and left out of frustration as well. would not recommend.
Megan Freed
I've been to their Thanksgiving Brunch for at least 3 years. It's one of the highlights of the year! Everything is cooked well, it feels fancy, there are so many options so everyone can find something, but it's like a catered dinner, not your average buffet. It's also wheelchair friendly and the staff are so kind and helpful! They always have a variety of meats cut to order, charcuterie, smoked salmon and shrimp cocktail, a dessert table and banana's foster, and then the rest of the sides change from year to year. If you come early enough there's a nice breakfast line as well!
KatiLynn Condes
Beyond amazing service and food! My husband and I got stuck coming home and had to stay at the resort so we had dinner here. This was the absolute best hotel food we’ve ever had. The pretzels were perfectly warm and the honey mustard was perfection. The cheese sauce had a slight kick to it and I loved it. The burger and fries? Best burger I’ve had in a long time! We just had the leftovers a little bit ago and it was still just as good a day later.
Leland Hayes
Dont waste your time drove an hour to have dinner only to find out they are too lazy to update what days they are open go Alexander's instead save some money and be served by pleasant people
Mat Mitchell
Customer service is A1… Christina was amazing and the food was great. Gluten free pizza came in clutch!
Let me start with the bad part. There is a server named Allen. While sitting at the bar, we heard Allen tell the very young teenagers that work there that if a male customer sexually harassed them to just ignore it and continue working. That is very unacceptable, and we talked to a few of the waitresses to make sure they understand that is NOT OK. The amazing of Bistro 210, bartender Jeremy! Wow, is this guy great! He was very personable and gave us AMAZING service. Jeremy made our service 5 star!! He had so many different customers but treated everyone as if they were his only customer. Please send our thanks to Jeremy! The food was very good and came out quickly. Other than the experience with Allen, experience was 10/10!
Atmosphere: 5
Food: 5
Service: 5
I mailed this review to the manager. I never got a response, so I thought I should post it here as apparently they have no intention on improving their service.
I am writing to express my disappointment in my family’s Thanksgiving Day Buffet experience. We chose to dine at Peek ‘n Peak that day because we were able to make reservations to dine at our desired time for the holiday meal. Our party of eight included two people with health problems which make standing for long periods of time painful, and a two-year-old who needs to eat on a timely basis.
We arrived early at 2 PM for our 2:15 reservation. The lobby area was full of customers waiting to be seated. The hostess didn’t have tables in which to seat them as previous customers were not leaving. I stood by the hostess stand and watched the employees struggle to communicate and effectively clear tables, wipe tables, set tables, find and wrap silverware, and provide a server to take and fill drink orders. I checked in twice to ensure we were not overlooked, and was assured each time that our table was being prepared. Eventually, we were the absolute last family in the lobby, and were called to our table at 3 PM, 45 minutes after our reservation time. The table was a plastic table with plastic chairs. Certainly not what one would expect indoors at your price point.
Although we did have a server check in to take our drink orders, we mostly waited on ourselves. Our used dinner plates were never cleared and we had to repeatedly ask for our water to be refilled. We also had to ask for a roll of new silverware, as the original roll was dirty. The server did bring our bill in a timely manner. The total with tax was $382. I wasn’t sure how much would be an appropriate tip. I usually leave at least a 20% tip. But after a 45 minutes wait, begging for a table, and having to do most of our server’s job…
I hope that by conveying our disappointing experience you can make improvements in your dining room. If you can’t hire enough staff to provide the experience your price point dictates, I would decrease the number of reservations you accept. Also, I would suggest doing seatings for your buffets. Seat customers at 10, 12, and 2 (or whenever) and clear the dining room between seatings. I would also come up with a more efficient procedure for vacating guests, clearing and prepping tables, and more effectively checking on the needs of guests dining at your buffets.
Atmosphere: 2
Food: 3
Service: 1
Wonderful venue. This resort is a great place to visit all year. Don't make the mistake of thinking it is only a ski resort. They sunk a lot of money into it to make it a full luxury destination. This Bistro is a part of that larger effort. With all of the adjacent meeting and conference rooms that they can access, it can handle a romantic couple or a business retreat.
Atmosphere: 5
Food: 5
Service: 5
We drove to the restaurant because on their website it says they were open. Unfortunately we got there and could not find how to get into the restaurant because it is at a resort. We called the number and they told us that they were closed.
They did not wait on us for 40 minutes and acted like it was fine after multiple attempts with various employees
We love Bistro 210!
Man. Where . . . Do . . . I . . . Start?
Dinner reservation at 6:30. We arrived early, around 6:20. We were seated quickly.
About 5 minutes into the experience the water server spilled an entire tray of ice water down my back. From shoulders down to the back of my legs I was soaked. Why didn’t I leave? A. I was hungry. B. I drove 70 minutes to be here to eat/visit with family visiting from out of town. C. It was heavily snowing outside and I needed time to dry off before going out in 20 degree weather to drive home.
So I sat in soaking wet clothes during dinner. Now mind you, our reservation was at 6:30 and we arrived early. It took a long time before anyone took our order. At 7:45 our food began to arrive. That’s a LONG time from reservation to food. Mine came first.
I ordered the Pappardelle Bolognese because it was an extremely safe choice. What I received was a cold dish comprised of a mass of pappardelle noodles that had the consistency of day old cold lasagna with a bread stick I could have played drums with. It was quite literally a brick of noodles.
All in all, this ranks as the worst restaurant experience I’ve ever had. If you’re reading this review, save your money and eat literally anywhere else.
Only complain is that they didn't have the full menu and they didn't tell us, food overall was good but not superb,
After 2 years, decided to give this place another chance. Glad I did. The food was great. The Western burger was very good. The pub preztels were also amazing. Service was amazing.
Waited close to 2 hours to receive food while others who came in after received theirs. The food was two salads. A reservation was made so we were not walk ins.
Restaurantji Recommends
weve been coming to peak n peek for years, always had a good experience. since covid however, they rebranded their restaurant to bistro 210 and service has gone significantly downhill. two bad experiences both around xmas time, and this past time we waited over 2 1/2 hours for our meals, and when they came they were all wrong. other tables around us got up and left out of frustration as well. would not recommend.
I've been to their Thanksgiving Brunch for at least 3 years. It's one of the highlights of the year! Everything is cooked well, it feels fancy, there are so many options so everyone can find something, but it's like a catered dinner, not your average buffet. It's also wheelchair friendly and the staff are so kind and helpful! They always have a variety of meats cut to order, charcuterie, smoked salmon and shrimp cocktail, a dessert table and banana's foster, and then the rest of the sides change from year to year. If you come early enough there's a nice breakfast line as well!
Beyond amazing service and food! My husband and I got stuck coming home and had to stay at the resort so we had dinner here. This was the absolute best hotel food we’ve ever had. The pretzels were perfectly warm and the honey mustard was perfection. The cheese sauce had a slight kick to it and I loved it. The burger and fries? Best burger I’ve had in a long time! We just had the leftovers a little bit ago and it was still just as good a day later.
Dont waste your time drove an hour to have dinner only to find out they are too lazy to update what days they are open go Alexander's instead save some money and be served by pleasant people
Customer service is A1… Christina was amazing and the food was great. Gluten free pizza came in clutch!
Atmosphere: 5
Food: 5
Service: 5
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