The Peak is offering the MedievAl Feast this fall. The acting troupe & show is excellent. We have followed this troupe for many years. Last year would have been our 3rd year at the Peak seeing the show. 10 seniors from Hamburg, NY with paid tickets. Days before scheduled performance I checked with the Peak about their no refund policy as we had a dangerous storm warning for our area. I had difficulty reaching anyone or to have messages answered to share our weather concern & exploring Peak credit if we couldn't get to show. We did have 84 inches of snow, driving bans, closed roads. We couldn't have traveled the 1 hr to the show even if we wanted. Again a lot of difficulty reaching anyone at the Peak. Finally e-mailed hotel manager who said management was going to do nothing for us. We will never go back to the Peak!! Terrible customer service! Beware WNY of our inclement winter weather & booking any events at Peek n Peak.
Peter F.
Four season resort with Overlook Hotel-style amenities. A raging fire and hotel will greet you with their cozy ambiance. The peak may not be so spectacular but it is what it is. It's not the Rockies after all.'
Robert L.
Wow! What a tremendous letdown with dinner tonight! My family attended a sit-down wedding reception for very dear friends of ours and expected a delicious meal, but sadly we were disappointed. Dinner was announced but salads took at least 20 minutes to arrive. The salads were fine but it took 35 minutes to get dinner, and no one cleared the salad plates, drinks etc. I previously ordered the prime rib, my wife the chicken. I received a block of over-cooked roadkill, and she received a "something" covered with cheese. I'm surprised these country bumpkins didn't serve the roadkill just like gramma used to - right on the hubcap! Tough, could, flavorless - are you getting the idea? Served with mini potato halves, also cold and tasteless, and broccoli florets that should have grown a bit before being picked, let alone served. I feel bad for the father of the bride, who paid for this meal. Do yourself a favor - if you have a wedding reception here, order from the pizza shop close by. Everyone, and I mean everyone, at our table complained about the food. One gentleman put ketchup on his prime rib to make it palatable. Go elsewhere - quick! Gotta go - the pizza guy is here!
Mike C.
Pet friendly, wonderful staff, really neat facility. It was clean and quiet. Kids loved mini golf and the pool. Our dog gave the resort two paws up. At check out they remembered us and even asked about Yoda (our dog). We will definitely be coming back
Caitlin Dobran
Amazing Calzones! My choice for dining whenever I'm skiing
Atmosphere: 5
Food: 5
Service: 5
Jessica Reviews
We ate here after a day of tubing. Walking into the restaurant I thought it was beautiful and had high hopes for the food. Our waitress was great and handled our table of 9 well. Our check was well over $200 and when you’re spending that amount of money to eat somewhere, you’d expect good food. My husband and I decided to share a chicken Cesar salad and a meatza calzone. The calzone was hardly warm inside but edible. The salad was the worst salad I’ve ever had. The chicken was like the “microwaveable” chicken you can buy in a bag and the lettuce was legitimately out of one of those dole salad kits, it was wilted and tasted awful. The Cesar dressing had a terrible taste. For a $14 salad you should be served fresh Romain lettuce with good quality chicken, and should be edible. We didn’t even eat it. Next time we will go outside of peak n peak for food.
Jessica Demetreu McQuay
We ate here after a day of tubing. Walking into the restaurant I thought it was beautiful and had high hopes for the food. Our waitress was great and handled our table of 9 well. Our check was well over $200 and when you’re spending that amount of money to eat somewhere, you’d expect good food. My husband and I decided to share a chicken Cesar salad and a meatza calzone. The calzone was hardly warm inside but edible. The salad was the worst salad I’ve ever had. The chicken was like the “microwaveable” chicken you can buy in a bag and the lettuce was legitimately out of one of those dole salad kits, it was wilted and tasted awful. The Cesar dressing had a terrible taste. For a $14 salad you should be served fresh Romain lettuce with good quality chicken, and should be edible. We didn’t even eat it. Next time we will go outside of peak n peak for food.
Brian Surtz
Very good food for a ski resort.
Tom Giordano
Pizza is way overpriced, small, and not good whatsoever. I large pizza is a personal size and $18! Do not expect much if ordering take out for pizza
Michelle B.
Had a wonderful experience at peek'n peak Sunday to Monday January 29th or 30th. Offering a deal to stay at a reasonable price with skiing included, making it only 30 to $40 more to spend the night and not have to do a round trip drive from Cleveland. Of course they hope that they get you to use their facilities and give you two free pull passes. We also used the amazing dining room and we're just thrilled with our dinner Enjoyed a turkey cranberry club sandwich and a very unique roasted cauliflower salad. Well not an expensive at $17 for a salad, it was so unique and well proportioned that it was a value for the flavor. The next day we wanted to have the salad again before we went home but they didn't open until 4:00 p.m.. The pool had way too many kids in it on a Sunday night but Monday morning it was lovely. Nice indoor outdoor hot tub and the shower facilities were okay. Beautiful darkly wood rich resort with comfortable couches and amenities everywhere to enjoy. Very much enjoyed our stay and would like to do it again
We scheduled a birthday party for the pool area over a week in advance. The day after we made the reservation (on Sat), we called to ask if we could add pizzas to the party. Called the pool, was transferred to the bistro, was told to ask the front desk to talk with sales, left a voicemail with a call back number since she was out of the office til Monday. No call back or response to another call. Left another voicemail Wednesday, then someone from the pool called to say that it was fine to add the pizzas. Skip to the party Sunday, we get there and the other party before us was finishing up. The kids started swimming while we waited, no one came to change the overflowing garbage can or get the new table cloths on. Pizzas were supposed to be delivered at 4:45. We waited 5 mins then went to ask. They had forgotten to order it so they called the bistro and said it'd be 20 minutes and they would bring it up. At 5:30 we finally gave up and paid for the swimmers and non swimmers. The attendant had no idea where the pizza was and we had to leave. As we were walking down, one of the other attendants was walking upstairs with 2 pizzas. My husband asked if they were for us and she said no and kept on walking. Would not recommend having a party here.
Chris C.
Like many have mentioned on this app, do not waste your money on this place. We prepaid for the tubing but could not make it due to the blizzard. When we called to cancel they said they could not refund our money but could send us a gift card for the amount. Three weeks later still no gift card when we called they stated it has not been processed yet. They eventually refused to talk to us and sent our call to voice mail. Horrible customer service and I will never spend another cent at that place!!
Colleen R.
the amenities and stay were good. entertainment for the kids to include skiing and night tubing. indoor outdoor pools. however I checked in on a Monday and a hold was placed on my card. I checked out on wedneday and my card was charged that second for my two night stay- money withdrawn. I checked my account 3 days later and there is still a $645 hold on my card. this has caused a great strain on me. when I called to clear it up, they could not do anything at the resort but send receipts. now it is Saturday and banks won't open again until Tuesday and there is nothing the resort can do yet they took my money faster than it took me to pull out of the parking lot to leave. how is is fair that this hold is still on my account when I paid in full?? not one person advised me that this would be the case. also most of the staff seemed quite clueless and would direct me to other departments.
Kevin L.
Hotel Room not Ready for Humans. I Love giving positive reviews, so for me to give a negative one like this, it had to be disturbing. My wife and I really wanted to like our weekend getaway, and for the most part, it was nice, from smiling staff to excellent bartenders, to delicious dinner, we were happy. But our room felt more like a camping trip than a hotel. From smell that stuck in our throat, to badly maintained and filthy furniture, to no hot water then next morning. Then in the middle of the night, a beeping sound started somewhere in the ceiling, that would not go away (probably the hot water tank lol) If I wasn't so tired, I would have slept in my car. Let's talk about the smell. I'm guessing because they were full for harvest fest, they may have opened rooms that were not ready, it smelled like a combo of mold and bug spray. What's interesting is that we heard others coughing in rooms adjacent, so my guess is we were not the only room. On a positive note, the people working at the hotel were nice, kind and tried to accommodate, but with a full hotel, it was stay where we were or sleep in the car. We should have picked the car.
Michael T.
Don't waste your money.... It's s beautiful summer day, BUT...the Pool doesn't open until 11 according to the staff. The brochure says 10. You buy a combo pass and hotel stay, and the "activities " are only good for 1 day. So.....checkin isn't until 4pm. Everything closes at 6pm. (Adventure course , zip line, etc...) So how do I use my passes in 2-3 hours??? Check out is 11am!!!...but nothing opens until 11am!!!! Explain to me how I am able to use my combo pass and enjoy my stay here??? I have a 2-4 hour window to use MULTIPLE amenities that take 2-4 hours to complete. Don't come here. Random rules when things open. Old hotel that hasn't been updated since the late 1970's. It's s nice area with a lot to offer, but this resort is old and outdated. Spend some money on updating this place. People would be more apt to return if they felt they got their money's worth. I live local...never again
The Peak is offering the MedievAl Feast this fall. The acting troupe & show is excellent. We have followed this troupe for many years. Last year would have been our 3rd year at the Peak seeing the show. 10 seniors from Hamburg, NY with paid tickets. Days before scheduled performance I checked with the Peak about their no refund policy as we had a dangerous storm warning for our area. I had difficulty reaching anyone or to have messages answered to share our weather concern & exploring Peak credit if we couldn't get to show. We did have 84 inches of snow, driving bans, closed roads. We couldn't have traveled the 1 hr to the show even if we wanted. Again a lot of difficulty reaching anyone at the Peak. Finally e-mailed hotel manager who said management was going to do nothing for us. We will never go back to the Peak!! Terrible customer service! Beware WNY of our inclement winter weather & booking any events at Peek n Peak.
Four season resort with Overlook Hotel-style amenities. A raging fire and hotel will greet you with their cozy ambiance. The peak may not be so spectacular but it is what it is. It's not the Rockies after all.'
Wow! What a tremendous letdown with dinner tonight! My family attended a sit-down wedding reception for very dear friends of ours and expected a delicious meal, but sadly we were disappointed. Dinner was announced but salads took at least 20 minutes to arrive. The salads were fine but it took 35 minutes to get dinner, and no one cleared the salad plates, drinks etc. I previously ordered the prime rib, my wife the chicken. I received a block of over-cooked roadkill, and she received a "something" covered with cheese. I'm surprised these country bumpkins didn't serve the roadkill just like gramma used to - right on the hubcap! Tough, could, flavorless - are you getting the idea? Served with mini potato halves, also cold and tasteless, and broccoli florets that should have grown a bit before being picked, let alone served. I feel bad for the father of the bride, who paid for this meal. Do yourself a favor - if you have a wedding reception here, order from the pizza shop close by. Everyone, and I mean everyone, at our table complained about the food. One gentleman put ketchup on his prime rib to make it palatable. Go elsewhere - quick! Gotta go - the pizza guy is here!
Pet friendly, wonderful staff, really neat facility. It was clean and quiet. Kids loved mini golf and the pool. Our dog gave the resort two paws up. At check out they remembered us and even asked about Yoda (our dog). We will definitely be coming back
Amazing Calzones! My choice for dining whenever I'm skiing
Atmosphere: 5
Food: 5
Service: 5
We ate here after a day of tubing. Walking into the restaurant I thought it was beautiful and had high hopes for the food. Our waitress was great and handled our table of 9 well. Our check was well over $200 and when you’re spending that amount of money to eat somewhere, you’d expect good food. My husband and I decided to share a chicken Cesar salad and a meatza calzone. The calzone was hardly warm inside but edible. The salad was the worst salad I’ve ever had. The chicken was like the “microwaveable” chicken you can buy in a bag and the lettuce was legitimately out of one of those dole salad kits, it was wilted and tasted awful. The Cesar dressing had a terrible taste. For a $14 salad you should be served fresh Romain lettuce with good quality chicken, and should be edible. We didn’t even eat it. Next time we will go outside of peak n peak for food.
We ate here after a day of tubing. Walking into the restaurant I thought it was beautiful and had high hopes for the food. Our waitress was great and handled our table of 9 well. Our check was well over $200 and when you’re spending that amount of money to eat somewhere, you’d expect good food. My husband and I decided to share a chicken Cesar salad and a meatza calzone. The calzone was hardly warm inside but edible. The salad was the worst salad I’ve ever had. The chicken was like the “microwaveable” chicken you can buy in a bag and the lettuce was legitimately out of one of those dole salad kits, it was wilted and tasted awful. The Cesar dressing had a terrible taste. For a $14 salad you should be served fresh Romain lettuce with good quality chicken, and should be edible. We didn’t even eat it. Next time we will go outside of peak n peak for food.
Very good food for a ski resort.
Pizza is way overpriced, small, and not good whatsoever. I large pizza is a personal size and $18! Do not expect much if ordering take out for pizza
Had a wonderful experience at peek'n peak Sunday to Monday January 29th or 30th. Offering a deal to stay at a reasonable price with skiing included, making it only 30 to $40 more to spend the night and not have to do a round trip drive from Cleveland. Of course they hope that they get you to use their facilities and give you two free pull passes. We also used the amazing dining room and we're just thrilled with our dinner Enjoyed a turkey cranberry club sandwich and a very unique roasted cauliflower salad. Well not an expensive at $17 for a salad, it was so unique and well proportioned that it was a value for the flavor. The next day we wanted to have the salad again before we went home but they didn't open until 4:00 p.m.. The pool had way too many kids in it on a Sunday night but Monday morning it was lovely. Nice indoor outdoor hot tub and the shower facilities were okay. Beautiful darkly wood rich resort with comfortable couches and amenities everywhere to enjoy. Very much enjoyed our stay and would like to do it again
Restaurantji Recommends
We scheduled a birthday party for the pool area over a week in advance. The day after we made the reservation (on Sat), we called to ask if we could add pizzas to the party. Called the pool, was transferred to the bistro, was told to ask the front desk to talk with sales, left a voicemail with a call back number since she was out of the office til Monday. No call back or response to another call. Left another voicemail Wednesday, then someone from the pool called to say that it was fine to add the pizzas. Skip to the party Sunday, we get there and the other party before us was finishing up. The kids started swimming while we waited, no one came to change the overflowing garbage can or get the new table cloths on. Pizzas were supposed to be delivered at 4:45. We waited 5 mins then went to ask. They had forgotten to order it so they called the bistro and said it'd be 20 minutes and they would bring it up. At 5:30 we finally gave up and paid for the swimmers and non swimmers. The attendant had no idea where the pizza was and we had to leave. As we were walking down, one of the other attendants was walking upstairs with 2 pizzas. My husband asked if they were for us and she said no and kept on walking. Would not recommend having a party here.
Like many have mentioned on this app, do not waste your money on this place. We prepaid for the tubing but could not make it due to the blizzard. When we called to cancel they said they could not refund our money but could send us a gift card for the amount. Three weeks later still no gift card when we called they stated it has not been processed yet. They eventually refused to talk to us and sent our call to voice mail. Horrible customer service and I will never spend another cent at that place!!
the amenities and stay were good. entertainment for the kids to include skiing and night tubing. indoor outdoor pools. however I checked in on a Monday and a hold was placed on my card. I checked out on wedneday and my card was charged that second for my two night stay- money withdrawn. I checked my account 3 days later and there is still a $645 hold on my card. this has caused a great strain on me. when I called to clear it up, they could not do anything at the resort but send receipts. now it is Saturday and banks won't open again until Tuesday and there is nothing the resort can do yet they took my money faster than it took me to pull out of the parking lot to leave. how is is fair that this hold is still on my account when I paid in full?? not one person advised me that this would be the case. also most of the staff seemed quite clueless and would direct me to other departments.
Hotel Room not Ready for Humans. I Love giving positive reviews, so for me to give a negative one like this, it had to be disturbing. My wife and I really wanted to like our weekend getaway, and for the most part, it was nice, from smiling staff to excellent bartenders, to delicious dinner, we were happy. But our room felt more like a camping trip than a hotel. From smell that stuck in our throat, to badly maintained and filthy furniture, to no hot water then next morning. Then in the middle of the night, a beeping sound started somewhere in the ceiling, that would not go away (probably the hot water tank lol) If I wasn't so tired, I would have slept in my car. Let's talk about the smell. I'm guessing because they were full for harvest fest, they may have opened rooms that were not ready, it smelled like a combo of mold and bug spray. What's interesting is that we heard others coughing in rooms adjacent, so my guess is we were not the only room. On a positive note, the people working at the hotel were nice, kind and tried to accommodate, but with a full hotel, it was stay where we were or sleep in the car. We should have picked the car.
Don't waste your money.... It's s beautiful summer day, BUT...the Pool doesn't open until 11 according to the staff. The brochure says 10. You buy a combo pass and hotel stay, and the "activities " are only good for 1 day. So.....checkin isn't until 4pm. Everything closes at 6pm. (Adventure course , zip line, etc...) So how do I use my passes in 2-3 hours??? Check out is 11am!!!...but nothing opens until 11am!!!! Explain to me how I am able to use my combo pass and enjoy my stay here??? I have a 2-4 hour window to use MULTIPLE amenities that take 2-4 hours to complete. Don't come here. Random rules when things open. Old hotel that hasn't been updated since the late 1970's. It's s nice area with a lot to offer, but this resort is old and outdated. Spend some money on updating this place. People would be more apt to return if they felt they got their money's worth. I live local...never again