I have to give credit where credit is due. This place was SLAMMED today. Drive-thru was out past the entrance, inside you had to squeeze thru people just to order. Surprisingly got my food fairly fast with how busy it was and my order was 100% accurate including my 2 ranch sauces. The employees were moving! Keep up the hard work, and as a customer that needed something quick to eat I appreciate all of you. Thank you
Atmosphere: 3
Food: 5
Service: 5
Sara
Please be aware of this location, we were charged for someone else’s order at the drive though late last night. We noticed there was an extra charge and decided to come in today to ask for a refund. The manager refused, even though we showed her our bank statement with two back to back McDonald’s purchases. She said we needed a receipt… how can we have a receipt if we didn’t make that order… also our card is missing. I’m not saying that the person who took our order last night held onto it by accident and charged it for the next person, but it’s definitely possible. The manager was very dismissive and rude about the whole thing, and refused to help us.
Service: 1
A. Ryles
First, I waited on line and asked if I could order at the counter the answer was yes, just wait for someone to come. No one came until I spoke up. Second, I purchased a Mcdonaldland limited meal and did not receive the KIT. Fortunately I ate in and noticed it. I had to go back to the counter to get it.
Atmosphere: 3
Food: 3
Service: 2
Đʌяĸ
I wish i could put atmosphere at -5 because they treat their workers like GARBAGE. The only one that seems to put on an effort to make others welcome is the worker named Raquel. That same worker gets punished for things her managers do as well. Needs a new management, needs a remodel. DISGUSTING.
Atmosphere: 1
Food: 3
Service: 1
Bryant DK
I ordered food online, but the waiter said the food I ordered was not available. This is crazy! The staff ignored me completely! The staff had a terrible attitude!
COCO
I like here
Atmosphere: 5
Food: 5
Service: 5
Teddy See
Very bad place! The worst McDonald’s in the universe. They renovated the place recently but it is the fresh coat of the paints can cover the bad customer service. People here are rude and majority of them don’t speak English. I have been in Mexico’s McDonald’s, and their customer services are great. The problem is not their English skill but their attitude. Please take time to train your staff, rather than hire them from the street.
Atmosphere: 1
Food: 1
Service: 1
pui shan kong
There is a nice guy helps customers to order.And you can ask him to get extra sauces and napkins else.And he would love to serve you.Much better than the one in Main Street Flushing.
Atmosphere: 4
Food: 4
Service: 5
Katrina Brown
This is honestly the most consistent, clean and tasty McDonald’s I’ve been to besides the ones they have in California but that’s a whole other story. Go to this McDonald’s 🙌🏼
Atmosphere: 5
Food: 5
Service: 5
Sean Price
Ordered to dine in from the kiosk and grabbed a number... order is supposed to be brought to your table.
🤔They called the number from the counter.
I was surprised, but walked up to get my tray anyways since my blood sugar was low... no time for delay.
Start to drink my medium Hi-C, no ice and warm... my second drink has ice. they swap it for something they already had sitting ready.😟
Blood sugar down to 62, no time for arguments.
Reach for my 4 piece nuggets, sauce I requested not included with my order😔
I head to the counter again and have to stand there for 5 minutes while no one comes to the register.😠
I flag down the manager... Can I have the sauce that was missing from my order? (Receipt in hand).
Literally the worst service! Staff was unfriendly waited 20+ minutes for our order and the staff does not prioritize dine in. No anticipation even though they see you standing at the front counter.
Service: 1
Xuan Sun
My brother order some food to enjoy but the they throw the stuff in the bag and the large fries are like a medium fries because they put very little in it and they switch a ice tea to a lemonade and gave and not to be dramatic but this also need to be put is that there was half a slice of cheese in my burger they cut haft of it and gave it to the other burger
Atmosphere: 3
Food: 1
Service: 1
Ricardo Rodriguez
They claim to bring your food to the table but never do. What's the point of making that an option in the kiosk
I have to give credit where credit is due. This place was SLAMMED today. Drive-thru was out past the entrance, inside you had to squeeze thru people just to order. Surprisingly got my food fairly fast with how busy it was and my order was 100% accurate including my 2 ranch sauces. The employees were moving! Keep up the hard work, and as a customer that needed something quick to eat I appreciate all of you. Thank you
Atmosphere: 3
Food: 5
Service: 5
Please be aware of this location, we were charged for someone else’s order at the drive though late last night. We noticed there was an extra charge and decided to come in today to ask for a refund. The manager refused, even though we showed her our bank statement with two back to back McDonald’s purchases. She said we needed a receipt… how can we have a receipt if we didn’t make that order… also our card is missing. I’m not saying that the person who took our order last night held onto it by accident and charged it for the next person, but it’s definitely possible. The manager was very dismissive and rude about the whole thing, and refused to help us.
Service: 1
First, I waited on line and asked if I could order at the counter the answer was yes, just wait for someone to come. No one came until I spoke up. Second, I purchased a Mcdonaldland limited meal and did not receive the KIT. Fortunately I ate in and noticed it. I had to go back to the counter to get it.
Atmosphere: 3
Food: 3
Service: 2
I wish i could put atmosphere at -5 because they treat their workers like GARBAGE. The only one that seems to put on an effort to make others welcome is the worker named Raquel. That same worker gets punished for things her managers do as well. Needs a new management, needs a remodel. DISGUSTING.
Atmosphere: 1
Food: 3
Service: 1
I ordered food online, but the waiter said the food I ordered was not available. This is crazy! The staff ignored me completely! The staff had a terrible attitude!
I like here
Atmosphere: 5
Food: 5
Service: 5
Very bad place! The worst McDonald’s in the universe. They renovated the place recently but it is the fresh coat of the paints can cover the bad customer service. People here are rude and majority of them don’t speak English. I have been in Mexico’s McDonald’s, and their customer services are great. The problem is not their English skill but their attitude. Please take time to train your staff, rather than hire them from the street.
Atmosphere: 1
Food: 1
Service: 1
There is a nice guy helps customers to order.And you can ask him to get extra sauces and napkins else.And he would love to serve you.Much better than the one in Main Street Flushing.
Atmosphere: 4
Food: 4
Service: 5
This is honestly the most consistent, clean and tasty McDonald’s I’ve been to besides the ones they have in California but that’s a whole other story. Go to this McDonald’s 🙌🏼
Atmosphere: 5
Food: 5
Service: 5
Ordered to dine in from the kiosk and grabbed a number... order is supposed to be brought to your table.
🤔They called the number from the counter.
I was surprised, but walked up to get my tray anyways since my blood sugar was low... no time for delay.
Start to drink my medium Hi-C, no ice and warm... my second drink has ice. they swap it for something they already had sitting ready.😟
Blood sugar down to 62, no time for arguments.
Reach for my 4 piece nuggets, sauce I requested not included with my order😔
I head to the counter again and have to stand there for 5 minutes while no one comes to the register.😠
I flag down the manager... Can I have the sauce that was missing from my order? (Receipt in hand).
Hands me sauce with a hole in the top cover😔
Definitely my list visit to this store 4 sure!
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Terrible parking
Atmosphere: 1
Food: 3
Service: 3
Literally the worst service! Staff was unfriendly waited 20+ minutes for our order and the staff does not prioritize dine in. No anticipation even though they see you standing at the front counter.
Service: 1
My brother order some food to enjoy but the they throw the stuff in the bag and the large fries are like a medium fries because they put very little in it and they switch a ice tea to a lemonade and gave and not to be dramatic but this also need to be put is that there was half a slice of cheese in my burger they cut haft of it and gave it to the other burger
Atmosphere: 3
Food: 1
Service: 1
They claim to bring your food to the table but never do. What's the point of making that an option in the kiosk
Atmosphere: 3
Food: 4
Service: 1
Long wait. It does get pretty busy
Atmosphere: 5
Food: 5
Service: 4
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