McDonald's

13811 20th Ave, College Point
(718) 358-1177

Recent Reviews

Ernesto Mejia

Very slow waiting 15 min plus workers do not care about customers ignore

Atmosphere: 1

Food: 1

Service: 1

Waz Up

Currently not 24 hours. Needs to be updated on Google maps

juan carlos

I ordered a meal this morning and it was missing my hash brown. I thought when we ordered some thing they see on the receipt what we ordered I didn’t know they could pick and choose what items to put inside even though it’s already paid for honestly terrible service if I’m being honest.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bacon Egg & Cheese Biscuit

Marco Dominguez

The food is always the same, the fries are excellent.The staff speaks English and Spanish.The bathrooms have a key and there are few tables to sit and eat as a family.

Atmosphere: 2

Food: 4

Service: 3

David Chiu

Self order kiosks. Drive thru.

Ryan Chan

24 hours my ? . I just drove 20 minutes at 12:42 am and it’s closed. So yea not 24 hours.

Atmosphere: 1

Food: 1

Service: 1

Harry Ning

It tastes so good but I wait a little bit longer than usual, and the cashier doesn’t speak much English

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Choose Medium Fries, Mcchicken, French Fries, Chicken Mcnuggets

Sam Lau

food is good, but it's getting smaller. I have to get one more for my stomach.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Chicken Mcnuggets, Cheeseburger

Chris Leung

Super friendly and let us use the restroom, then we bought some food and it came out hot fast and fresh!

Atmosphere: 3

Food: 5

Service: 5

Pan Ting

I feel not respected here. The employee called my number with wrong item, I talked to her. She said it was not my order even she didn’t check my number. And after she noticed wrong item she gave, she provide me with barely hot coffee( I ordered hot). At the same time, She muttered to herself in Spanish. What’s more, they provided order which miss item again to another customer. That’s really messy experience.☹️

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Strawberry and Creme Pie

kenny chang

On the window this place close at 11pm by like 9:20 the person working at the cashier is no where to be found all the other worker was looking for this dude when he come and take my order instead of telling me before hand he don’t have enough coins to give change after I gave him the money he just have that oh well face and tell me I don’t have enough coins for change and when I wanted hot chocolate he tells me I don’t know if it’s still hot like you can just grab a cup pour a little out and check ? Overall service is god awful

Service: 1

Denise Zadroga

Staff needs to be better trained in Customer service. I tried to explain my mobile order to on of the Staff and He was totally rude Kept telling me I was wrong. Tried to give me something I didn't order. He ended up grabbing the order I didn't order and walked away and never returned. Another nice young man came over and new exactly what I ordered and returned with it immediately.

Food: 4

Service: 1

Milena Lopez Henao

a good place to have a good coffee and

Atmosphere: 4

Food: 4

Service: 4

Ayrton Ct.

Whenever I go shopping there are people who serve very disrespectfully, they do not give you sauces or napkins and incomplete orders, the truth is that they should train the people who work there better, they are not friendly at all and they stare at you ugly, very disgusting.

Atmosphere: 1

Food: 2

Service: 1

Agnes Wong

They have the best employees.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Happy Meal

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