Worst place every food was cold coffee tasted like dish water ordered dozen of donuts and they didn't tell me they were out of what I wanted just put whatever they had in the box. They need to find people that care about their job and know how to do it. Cooperstown dunkin owner should be notified
Amanda Travis
Got coffee with almost no issues today
Charlie R
Wife and I stopped here after going to the Baseball Hall of Fame to get a coffee and refresher on the way home. The person working the window seemed very annoyed when I asked about the refresher flavors. When we pulled around they had us wait 5 mins for our items. The store was not busy and I could see our drinks waiting inside. Dunkin locations have definitely gone down.
Atmosphere: 4
Food: 4
Service: 3
jamie terpenning
The new manager that they have here is just the absolute sweetest I hope he stays because he's like one of the best and most friendliest managers I think I've ever met in my life
Atmosphere: 5
Food: 5
Service: 5
Larry
I am up and on my way to work early. This store (Cooperstown, NY) cant make good coffee in the morning. My coffee tastes like it came from 3 different pots that were never rinsed out from being cleaned. I do not stop at this store often because I am disappointed every time I do.
Ca L
No stars. No cars in the parking lot when I sat in the drive through behind 1 car for 15 minutes, with no one answering the speaker. Had to call the store to tell them to answer the drive up speaker. Still sat in line for another 12 minutes before I decided to go inside to find one customer standing at the counter and the employee twiddling his thumbs waiting for coffee to brew to serve the guy at the counter rather than the people lined up in the drive through waiting 27 minutes for a mobile order that sat cold on their shelf right next to the drive through window. People behind me in the drive through obviously waited longer than 30 minutes for their orders. To say these people lack competency and common sense is a serious understatement.
Atmosphere: 1
Food: 1
Service: 1
Caitlyn Donohue
25 minutes in the drive thru when you have no customers is wild. Ordered a mobile order and drinks were melted /gross
Atmosphere: 1
Food: 1
Service: 1
david chase jr
Friendly staff and quick service.
Atmosphere: 3
Food: 5
Service: 5
Lauren F
Food hygiene is an issue here. Went once had an issue with them not using paper while handling food. Threw the food out. Called manager was told it was a one off. Gave them a chance again and now today they handled food with gloves that they had been handling money and credit cards with. Disgusting. Will not be returning.
Food: 1
Service: 1
Kathleen Lewis
Went through the drive thru, quick friendly service and they even got my weird drink order correct on the first try. It was delish!
Horrible idea putting this in Cooperstown in the first place when there are tons of small cafes that are a million times better than this absolute train of a wreck of a Dunkin. Corporate greed loses again.
Atmosphere: 1
Food: 1
Service: 1
Eileen Gurski
Delicious as always!
Atmosphere: 5
Food: 5
Service: 5
Emily Howard
I go pretty frequently to this dunkin and everytime I go my drink is not filled all the way to the top, usually I let it go but this time it was really lacking, not even remotely filled to the top so when I asked the girl at the window to please fill it up a little more, she was nice about it and did, however the older lady in the back yelled at her to just put more ice in it. I was the only car in the drive through so not really sure why it’s a big deal to fill my $5-6 drink all the way to the top
Atmosphere: 2
Food: 4
Service: 2
Ada MacLeish
They didn't have half what I ordered and then gave me a drink only 3/4 of the way full Would not recommend
Atmosphere: 2
Food: 1
Service: 1
Elizabeth Schettine
I usually don’t have a problem with anything here if they mess up their usually busy and I understand but this morning they were dead , the women who gave me my order was rude and I placed a Mobile order, and one of the items was bacon topped avocado toast which I pay extra to have bacon in it and no bacon.
Worst place every food was cold coffee tasted like dish water ordered dozen of donuts and they didn't tell me they were out of what I wanted just put whatever they had in the box. They need to find people that care about their job and know how to do it. Cooperstown dunkin owner should be notified
Got coffee with almost no issues today
Wife and I stopped here after going to the Baseball Hall of Fame to get a coffee and refresher on the way home. The person working the window seemed very annoyed when I asked about the refresher flavors. When we pulled around they had us wait 5 mins for our items. The store was not busy and I could see our drinks waiting inside. Dunkin locations have definitely gone down.
Atmosphere: 4
Food: 4
Service: 3
The new manager that they have here is just the absolute sweetest I hope he stays because he's like one of the best and most friendliest managers I think I've ever met in my life
Atmosphere: 5
Food: 5
Service: 5
I am up and on my way to work early. This store (Cooperstown, NY) cant make good coffee in the morning. My coffee tastes like it came from 3 different pots that were never rinsed out from being cleaned. I do not stop at this store often because I am disappointed every time I do.
No stars. No cars in the parking lot when I sat in the drive through behind 1 car for 15 minutes, with no one answering the speaker. Had to call the store to tell them to answer the drive up speaker. Still sat in line for another 12 minutes before I decided to go inside to find one customer standing at the counter and the employee twiddling his thumbs waiting for coffee to brew to serve the guy at the counter rather than the people lined up in the drive through waiting 27 minutes for a mobile order that sat cold on their shelf right next to the drive through window. People behind me in the drive through obviously waited longer than 30 minutes for their orders. To say these people lack competency and common sense is a serious understatement.
Atmosphere: 1
Food: 1
Service: 1
25 minutes in the drive thru when you have no customers is wild. Ordered a mobile order and drinks were melted /gross
Atmosphere: 1
Food: 1
Service: 1
Friendly staff and quick service.
Atmosphere: 3
Food: 5
Service: 5
Food hygiene is an issue here. Went once had an issue with them not using paper while handling food. Threw the food out. Called manager was told it was a one off. Gave them a chance again and now today they handled food with gloves that they had been handling money and credit cards with. Disgusting. Will not be returning.
Food: 1
Service: 1
Went through the drive thru, quick friendly service and they even got my weird drink order correct on the first try. It was delish!
Food: 5
Service: 5
Restaurantji Recommends
Horrible idea putting this in Cooperstown in the first place when there are tons of small cafes that are a million times better than this absolute train of a wreck of a Dunkin. Corporate greed loses again.
Atmosphere: 1
Food: 1
Service: 1
Delicious as always!
Atmosphere: 5
Food: 5
Service: 5
I go pretty frequently to this dunkin and everytime I go my drink is not filled all the way to the top, usually I let it go but this time it was really lacking, not even remotely filled to the top so when I asked the girl at the window to please fill it up a little more, she was nice about it and did, however the older lady in the back yelled at her to just put more ice in it. I was the only car in the drive through so not really sure why it’s a big deal to fill my $5-6 drink all the way to the top
Atmosphere: 2
Food: 4
Service: 2
They didn't have half what I ordered and then gave me a drink only 3/4 of the way full
Would not recommend
Atmosphere: 2
Food: 1
Service: 1
I usually don’t have a problem with anything here if they mess up their usually busy and I understand but this morning they were dead , the women who gave me my order was rude and I placed a Mobile order, and one of the items was bacon topped avocado toast which I pay extra to have bacon in it and no bacon.
Atmosphere: 1
Food: 4
Service: 2
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