They have a pretty bad rat problem. The CEO of McDonald’s probably likes that though.
Atmosphere: 1
Food: 1
Service: 1
Gabrielle Jicha
The building is clean, although some places are messy due to the fact that people eat there. For a couple of times, the service was slow, taking 30 minutes to an hour depending on the day and who's working to get your food. Sometimes they got the order wrong, and sometimes the food wasn't as perfect as I thought it would be. However, for the past few weeks, as I've been going there more often, the service has picked up. The workers have been more kind and generous, in my opinion, and they haven't gotten any of my recent items messed up, unlike other mcdonalds in the area.
Dave Wale
Absolutely the worst McDonald's I've ever been to. The manager was extremely rude, yelling at coworkers and being mouthy to customers. I couldn't believe it took 30 minutes to get a hamburger and fries. That's not right.
Atmosphere: 1
Food: 1
Service: 1
Mea Archer
P.S.A McDonald's in Cooperstown is sooo Ridiculous it's been countless occasions that they mess up our orders they are slow as he'll and never answer the phone! Its legit the only fast food place to get coffee fast and they literally without a doubt have horrible customer service skills...maybe one or two good eggs 🥚 but they can't save the entire place they need a revamp!!! They left out two breakfast sandwiches this am and the syrup to my 5 year old hot cakes we live about 6 miles what up a mountain ⛰️ takes 10 minutes to drive back i called like 11 times to let them know we were driving back before breakfast was over and no answer I could see if your busy one call missed they have missed 11 calls .....Ridiculous I have seen them give people just buns when they ask for nothing on it like ya nothing on my cheeseburger ..lmao 🍔 .....like dead serious can't make this up
JR's Legacy Garage
This is the absolute worst McDonald’s you can ever go to. Drive-through is always a 10 minute wait, taste like you get reheated fries in old oil, the manager has no standards at all, They hire the absolute, worst personnel, they give you soda from a 2 L bottle half the time, No clue how they are still running.
Atmosphere: 3
Food: 2
Service: 1
Jake Jorgensen
If you live far away make sure these idiots give you your food because I live 45 min away and now my 4 year old has no food they have one job and can't do it. Sad that my kid didn't get her chicken nuggets and they don't pick up the phone so they also stole my money ?
Atmosphere: 1
Food: 1
Service: 1
Rick Schallert
Cooperstown commons McDonald's is among the worst McDonald's on the planet! We left without ice cream because it was cigarette break for the whole staff! That McDonald's is always pathetic!
Atmosphere: 1
Food: 1
Service: 1
Rachael Jean
So slow during baseball season. But they do their best to keep up. Also, though, their ice cream machine is down 89% of the time.
Food: 2
Service: 3
Michelle Weir
They didn't listen when I said "hot fries" Med warm is not good at all thanks.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Quarter Pounder Hamburger
Gerard Fritts
Slowest drive thru in the country. 25 minutes to get a McChicken and a large coke
Very slow and tables weren't cleaned in between customers
Jen Ingram
The food was not great. We waited 20 minutes and they gave us disgusting, cold old fries. We brought them back up to the counter requesting new fries. I thought I saw the person take the old fries and dump them in the fryer. We waited 20 minutes for new fries.But when the new fries were served, there were old flies that were soggy and gross but hot inside the containers. Disgusting and unsanitary. Don't eat here.
I live in Cooperstown (not a tourist) and this particular McDonald’s has gone way downhill. Corporate desperately needs to be called. The wait times are abysmal. Pretty consistently, you’re looking at 40 minute+ wait times in the drive thru. I can’t imagine what’s taking so long, especially considering the business is steady, but never anything crazy or unbearable. I’ve worked at a McDonald’s franchise in the past, and I know every one of us would have been fired and replaced had we run the place like this establishment. I was handed my coffee and by the time I got my (small) order of burgers and fries, I had just about finished it already. 20 minute wait at the window, no joke. The girl who handed me the bag said “sorry for the wait” and quickly shut the window before she could barely finish the sentence. I understand Cooperstown is busy with tourism during the summer, but the wait times are totally unacceptable for the volume of customers, and it doesn’t change during the off-season, either.
Atmosphere: 1
Food: 3
Service: 1
Kari S
If I could give zero I would Terrible customer service, attitudes
I live in Cooperstown (not a tourist) and this particular McDonald’s has gone way downhill. Corporate desperately needs to be called. The wait times are abysmal. Pretty consistently, you’re looking at 40 minute+ wait times in the drive thru. I can’t imagine what’s taking so long, especially considering the business is steady, but never anything crazy or unbearable. I’ve worked at a McDonald’s franchise in the past, and I know every one of us would have been fired and replaced had we run the place like this establishment. I was handed my coffee and by the time I got my (small) order of burgers and fries, I had just about finished it already. 20 minute wait at the window, no joke. The girl who handed me the bag said “sorry for the wait” and quickly shut the window before she could barely finish the sentence. I understand Cooperstown is busy with tourism during the summer, but the wait times are totally unacceptable for the volume of customers, and it doesn’t change during the off-season, either.
They have a pretty bad rat problem. The CEO of McDonald’s probably likes that though.
Atmosphere: 1
Food: 1
Service: 1
The building is clean, although some places are messy due to the fact that people eat there. For a couple of times, the service was slow, taking 30 minutes to an hour depending on the day and who's working to get your food. Sometimes they got the order wrong, and sometimes the food wasn't as perfect as I thought it would be. However, for the past few weeks, as I've been going there more often, the service has picked up. The workers have been more kind and generous, in my opinion, and they haven't gotten any of my recent items messed up, unlike other mcdonalds in the area.
Absolutely the worst McDonald's I've ever been to. The manager was extremely rude, yelling at coworkers and being mouthy to customers. I couldn't believe it took 30 minutes to get a hamburger and fries. That's not right.
Atmosphere: 1
Food: 1
Service: 1
P.S.A McDonald's in Cooperstown is sooo Ridiculous it's been countless occasions that they mess up our orders they are slow as he'll and never answer the phone! Its legit the only fast food place to get coffee fast and they literally without a doubt have horrible customer service skills...maybe one or two good eggs 🥚 but they can't save the entire place they need a revamp!!! They left out two breakfast sandwiches this am and the syrup to my 5 year old hot cakes we live about 6 miles what up a mountain ⛰️ takes 10 minutes to drive back i called like 11 times to let them know we were driving back before breakfast was over and no answer I could see if your busy one call missed they have missed 11 calls .....Ridiculous I have seen them give people just buns when they ask for nothing on it like ya nothing on my cheeseburger ..lmao 🍔 .....like dead serious can't make this up
This is the absolute worst McDonald’s you can ever go to. Drive-through is always a 10 minute wait, taste like you get reheated fries in old oil, the manager has no standards at all, They hire the absolute, worst personnel, they give you soda from a 2 L bottle half the time, No clue how they are still running.
Atmosphere: 3
Food: 2
Service: 1
If you live far away make sure these idiots give you your food because I live 45 min away and now my 4 year old has no food they have one job and can't do it. Sad that my kid didn't get her chicken nuggets and they don't pick up the phone so they also stole my money ?
Atmosphere: 1
Food: 1
Service: 1
Cooperstown commons McDonald's is among the worst McDonald's on the planet! We left without ice cream because it was cigarette break for the whole staff! That McDonald's is always pathetic!
Atmosphere: 1
Food: 1
Service: 1
So slow during baseball season. But they do their best to keep up. Also, though, their ice cream machine is down 89% of the time.
Food: 2
Service: 3
They didn't listen when I said "hot fries"
Med warm is not good at all thanks.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Quarter Pounder Hamburger
Slowest drive thru in the country. 25 minutes to get a McChicken and a large coke
Food: 3
Service: 1
Restaurantji Recommends
Very slow and tables weren't cleaned in between customers
The food was not great. We waited 20 minutes and they gave us disgusting, cold old fries. We brought them back up to the counter requesting new fries. I thought I saw the person take the old fries and dump them in the fryer. We waited 20 minutes for new fries.But when the new fries were served, there were old flies that were soggy and gross but hot inside the containers. Disgusting and unsanitary. Don't eat here.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Chicken Mcnuggets, Cheeseburger, Quarter Pounder Hamburger
I live in Cooperstown (not a tourist) and this particular McDonald’s has gone way downhill. Corporate desperately needs to be called. The wait times are abysmal. Pretty consistently, you’re looking at 40 minute+ wait times in the drive thru. I can’t imagine what’s taking so long, especially considering the business is steady, but never anything crazy or unbearable. I’ve worked at a McDonald’s franchise in the past, and I know every one of us would have been fired and replaced had we run the place like this establishment. I was handed my coffee and by the time I got my (small) order of burgers and fries, I had just about finished it already. 20 minute wait at the window, no joke. The girl who handed me the bag said “sorry for the wait” and quickly shut the window before she could barely finish the sentence. I understand Cooperstown is busy with tourism during the summer, but the wait times are totally unacceptable for the volume of customers, and it doesn’t change during the off-season, either.
Atmosphere: 1
Food: 3
Service: 1
If I could give zero I would
Terrible customer service, attitudes
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger, Double Cheeseburger, Mcchicken
I live in Cooperstown (not a tourist) and this particular McDonald’s has gone way downhill. Corporate desperately needs to be called. The wait times are abysmal. Pretty consistently, you’re looking at 40 minute+ wait times in the drive thru. I can’t imagine what’s taking so long, especially considering the business is steady, but never anything crazy or unbearable. I’ve worked at a McDonald’s franchise in the past, and I know every one of us would have been fired and replaced had we run the place like this establishment. I was handed my coffee and by the time I got my (small) order of burgers and fries, I had just about finished it already. 20 minute wait at the window, no joke. The girl who handed me the bag said “sorry for the wait” and quickly shut the window before she could barely finish the sentence. I understand Cooperstown is busy with tourism during the summer, but the wait times are totally unacceptable for the volume of customers, and it doesn’t change during the off-season, either.
Loading...