This Wendy's is disgusting and the staff are not friendly and the food is disgusting as well
Atmosphere: 1
Food: 1
Service: 1
Joseph
This place is disgusting and the staff is horrible horrible horrible horrible. The owner must be horrible too . Food horrible. Cold. Stale bread and the staff is horrible horrible attitude people.
Atmosphere: 1
Food: 1
Service: 1
tony devito
I rarely eat fast food, but after getting off work late I stopped at the Wendy’s in Copiague. That decision was a mistake.
My order was completely cold, and when I opened my chicken sandwich I found **green, visibly rotting lettuce** sitting on the chicken. I immediately lost my appetite and could not eat any of it. This is not a minor issue—it’s a basic food safety failure.
There is no excuse for spoiled produce being served to customers. That means either the food is not being checked, or employees do not care enough to stop bad product from going out. Either way, **management is responsible** for the standards in this store and for who is hired and supervised.
After this experience, I looked at other reviews and was disturbed to see many complaints describing the same problems: cold food, poor quality, and lack of care. This shows a pattern, not a one‑time mistake.
Customers should be able to trust that the food they are served is fresh and safe. Until the management of this location takes responsibility and fixes these ongoing issues, I cannot recommend eating here.
I actually wouldn’t feed this food to my dog..
Do Better Wendys. Hope fully corporate she’s this
Food: 1
Service: 2
Charanjeet Kaur
good food
Atmosphere: 5
Food: 5
Service: 5
Melanie Bee
No greeting. No nothing. Literally no human interaction.
Atmosphere: 1
Service: 1
Maya Imani
They don’t read the instructions for the mobile orders correctly. I got on that line 3 times. I even checked my app to see if maybe I just ordered it incorrectly? Nope I ordered it correctly. Wendy’s just made it the wrong way twice. By the third time on the line, I’m like just give me the sauce packets I’ll do it myself. Who’s eating a dry sandwich? Also that lettuce you gave me the second time you attempted to fix my order was cold as ICE! :( its so funny because I never stop at this wendys, I just happened to be in the area. I really hate to complain but I at least deserve my order to be correct by the second attempt. That was the worst experience I’ve had at any wendys.If I were going directly home I’d put my own sauce from the fridge on and call it a night, but I wasn’t. Trying to save time by mobile ordering actually took me way longer than if I were to just order in the drive thru. Needless to say I don’t see myself being back at this location for the foreseeable future. (Edit: after looking at all of the 1 star reviews on this location after the fact, I’m feeling like I shouldn’t have ordered from here in the first place! Yall need to get it together!)
Food: 1
Service: 1
Lisa E
$4 for a small frosty and they don't even top it off! And they are still offering paper straws in plastic cups! Way to go Wendy's! PLLTT👎👎
Ezekiel Buzzi
Went to Wendy's this afternoon with my 3 young children. And OMG the miscreants middle aged teenagers that came in cursing being very disrespectful to employees. And employees not doing anything about it. Wendys is not a hangout. It's a place to get food eat and leave. They want to hang out they should go to a park. Theses miscreants are starting to take over. Wendys needs to stand up and take a stand. Not let these kids in without parents supervision.
They need to start enforcing these polices like they have done in California. They really need to do something before they start loosing all their customers.
Atmosphere: 1
Food: 3
Service: 1
Mourad Mazni
The manager is really rude, lady fixed my order but not before trying to embarrass me in front of her staff, so I had to speak with her and teach the MANAGER how proper customer service is held
Atmosphere: 1
Food: 3
Service: 1
Brian Fillinger
Everything was very good at Wendy’s food was great
Literally waiting on line rn 4th car behind & don’t hear speaker at all they are making people wait 3-4 mins at the speaker before ordering creating a crazy line terrible service
Atmosphere: 1
Food: 1
Service: 1
Jaria S
This place is hit or miss when it some to getting orders right, ordered a Dave's double, got home to a single, all after paying the price for a double, was stealing a few dollars really necessary over giving your customers what they ordered, shame
Food: 3
Service: 1
Michael
Fine but they were out of ketchup at 11am? At a Wendy's? What the heck lol. Also no public bathrooms.
Samantha Modeste
The big lady is unprofessional and rude af. She had me drive around after I waited ina line with 15 cars. No manners and I would never come here. They’re also really slow
Atmosphere: 1
Food: 1
Service: 1
Cesar Perez
I went there by 9:45pm and the place was really dirty, worker walk over the food. The should sweep the store. I am debating whether to come back to this store or not
This Wendy's is disgusting and the staff are not friendly and the food is disgusting as well
Atmosphere: 1
Food: 1
Service: 1
This place is disgusting and the staff is horrible horrible horrible horrible. The owner must be horrible too . Food horrible. Cold. Stale bread and the staff is horrible horrible attitude people.
Atmosphere: 1
Food: 1
Service: 1
I rarely eat fast food, but after getting off work late I stopped at the Wendy’s in Copiague. That decision was a mistake.
My order was completely cold, and when I opened my chicken sandwich I found **green, visibly rotting lettuce** sitting on the chicken. I immediately lost my appetite and could not eat any of it. This is not a minor issue—it’s a basic food safety failure.
There is no excuse for spoiled produce being served to customers. That means either the food is not being checked, or employees do not care enough to stop bad product from going out. Either way, **management is responsible** for the standards in this store and for who is hired and supervised.
After this experience, I looked at other reviews and was disturbed to see many complaints describing the same problems: cold food, poor quality, and lack of care. This shows a pattern, not a one‑time mistake.
Customers should be able to trust that the food they are served is fresh and safe. Until the management of this location takes responsibility and fixes these ongoing issues, I cannot recommend eating here.
I actually wouldn’t feed this food to my dog..
Do Better Wendys.
Hope fully corporate she’s this
Food: 1
Service: 2
good food
Atmosphere: 5
Food: 5
Service: 5
No greeting. No nothing. Literally no human interaction.
Atmosphere: 1
Service: 1
They don’t read the instructions for the mobile orders correctly. I got on that line 3 times. I even checked my app to see if maybe I just ordered it incorrectly? Nope I ordered it correctly. Wendy’s just made it the wrong way twice. By the third time on the line, I’m like just give me the sauce packets I’ll do it myself. Who’s eating a dry sandwich? Also that lettuce you gave me the second time you attempted to fix my order was cold as ICE! :( its so funny because I never stop at this wendys, I just happened to be in the area. I really hate to complain but I at least deserve my order to be correct by the second attempt. That was the worst experience I’ve had at any wendys.If I were going directly home I’d put my own sauce from the fridge on and call it a night, but I wasn’t. Trying to save time by mobile ordering actually took me way longer than if I were to just order in the drive thru. Needless to say I don’t see myself being back at this location for the foreseeable future. (Edit: after looking at all of the 1 star reviews on this location after the fact, I’m feeling like I shouldn’t have ordered from here in the first place! Yall need to get it together!)
Food: 1
Service: 1
$4 for a small frosty and they don't even top it off! And they are still offering paper straws in plastic cups! Way to go Wendy's! PLLTT👎👎
Went to Wendy's this afternoon with my 3 young children. And OMG the miscreants middle aged teenagers that came in cursing being very disrespectful to employees. And employees not doing anything about it. Wendys is not a hangout. It's a place to get food eat and leave. They want to hang out they should go to a park. Theses miscreants are starting to take over. Wendys needs to stand up and take a stand. Not let these kids in without parents supervision.
They need to start enforcing these polices like they have done in California. They really need to do something before they start loosing all their customers.
Atmosphere: 1
Food: 3
Service: 1
The manager is really rude, lady fixed my order but not before trying to embarrass me in front of her staff, so I had to speak with her and teach the MANAGER how proper customer service is held
Atmosphere: 1
Food: 3
Service: 1
Everything was very good at Wendy’s food was great
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Literally waiting on line rn 4th car behind & don’t hear speaker at all they are making people wait 3-4 mins at the speaker before ordering creating a crazy line terrible service
Atmosphere: 1
Food: 1
Service: 1
This place is hit or miss when it some to getting orders right, ordered a Dave's double, got home to a single, all after paying the price for a double, was stealing a few dollars really necessary over giving your customers what they ordered, shame
Food: 3
Service: 1
Fine but they were out of ketchup at 11am? At a Wendy's? What the heck lol. Also no public bathrooms.
The big lady is unprofessional and rude af. She had me drive around after I waited ina line with 15 cars. No manners and I would never come here. They’re also really slow
Atmosphere: 1
Food: 1
Service: 1
I went there by 9:45pm and the place was really dirty, worker walk over the food. The should sweep the store. I am debating whether to come back to this store or not
Atmosphere: 3
Food: 5
Service: 3
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