This DD said their Midnight coffee machine was broken. They offered me regular with an expresso shot. I agreed but didn't want to pay extra for the work around so the young man only charged me for the coffee.I think he made an excellent decision. I would visit this location again.
Food: 2
Service: 5
Ron Christopher
Its a dunkin
Natalie Dawn Tirado-Buehl
This is the nicest Dunkin’ I’ve visited in a while. The store was very clean and decorated beautifully for the holidays. Everyone including the manager were all very nice. And the food was fresh and the coffee delicious. Would highly recommend this store over other places for your coffee pick-me-up!
Atmosphere: 5
Food: 5
Service: 5
Andrew Dayton
I've been coming here for a little under 3 years almost daily. It's been great until recently. The new weekday manager is frankly, terrible. I've seen her rude to customers a number of times and other employees. Today was the last straw for me, however, and made me decide to write a review which makes me feel gross even doing it.I placed my mobile order and walked in and sat down. It was normal busy, nothing crazy. I sat and waited. And waited. Nothing being put in the mobile order pickup tray. Not being in a rush, I didn't really mind. Kept waiting. Finally the place is near empty and the manager points at me to the other employee "What's he waiting for?". I mentioned my order number and she said "Oh they been sitting here for awhile behind the counter.... We called your name!".Almost every day I come in and order through the app. Everyday they put it on the tray that is literally 4 feet away from behind the counter. I asked why didn't they put it on the tray? "We're busy! And we called your name!". I replied... Annoyed... "I'm looking around and it ain't that busy and what if I came in AFTER you called my name? It's a mobile order".She did not like that response "SIR! SIR! We called your name!" and basically shoved the drinks in my hands.Just say "Sorry about that". That's it. No big deal. But making a mistake and then trying to blame me and give me an attitude about it drives me nuts.To add insult to injury, my wife's latte fancy drink thingy was completely burned. I love the convenience of this Dunkin and I never suggest someone needing to be fired. Well, until now, that manager needs to be fired. She's a jerk. It wasn't a bad day, I've seen her be rude to people a number of times before.I can deal with mistakes. Happens to all of us. I can handle an attitude... We're New Yorkers, it's in the water sometimes. But combine both at the same time really makes me want to just drive to Five Corners and go to the Dunkin or Starbucks there.
Atmosphere: 2
Food: 3
Service: 1
Alan Boehm
Always good for breakfast food and drinks. Order a head and ready for pickup. Reliable for food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Bacon Egg and Cheese, Hash Browns, Egg and Cheese, Turkey Sausage Egg and Cheese, Doughnut, Donuts, Sweet Black Pepper Breakfast Sandwich, Munchkins Donut Hole Treats, Bagels
Josh Fischer
They got everything in my order
Food: 1
Service: 1
Melanie McConnell
I tripped over the sidewalk when I came in. There's a 2-in lip right in front of the front door and if my husband had a cotton being I would have planned face first right into a glass door because the owner hasn't fixed the sidewalk because it's unlevel and I tripped over it. It's very dangerous. Be very careful if you walk through
Atmosphere: 1
Food: 5
Service: 3
What the top 5
Been going to this dunkin for about a month now They always acknowledge me and are quick with service . Last Thursday I had a pumpkin spice latte and it was on point . A BIG THANKS to however made it . I know morning traffic can get hectic but this place always delivers with their service .
I love this place great atmosphere great people always friendly very good
Atmosphere: 5
Food: 5
Service: 5
Lexi R.
This is quite possibly the slowest Dunkin I've ever been to. I always plan to mobile order way ahead of when I intend to pickup because it takes at least 10-15 minutes every time. I will say that my coffee typically tastes good from here, but even when it's not busy at all, it takes forever to get what I ordered. And if you order any donuts or food with your mobile order, prepare to wait even longer because your coffee will come out but they always forget to make any of the food along with the order. I have to remind them and wait again for them to get my order.
jamie kegel
I love this place great atmosphere great people always friendly very good service
James Hoppenstedt
Employees are always nice and friendly and the staff is always cleaning
Jamie Kegel
Great customer service Always ready when I come very fast
Friendly and fast service for sure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Not enough help.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Donuts
This DD said their Midnight coffee machine was broken. They offered me regular with an expresso shot. I agreed but didn't want to pay extra for the work around so the young man only charged me for the coffee.I think he made an excellent decision. I would visit this location again.
Food: 2
Service: 5
Its a dunkin
This is the nicest Dunkin’ I’ve visited in a while. The store was very clean and decorated beautifully for the holidays. Everyone including the manager were all very nice. And the food was fresh and the coffee delicious. Would highly recommend this store over other places for your coffee pick-me-up!
Atmosphere: 5
Food: 5
Service: 5
I've been coming here for a little under 3 years almost daily. It's been great until recently. The new weekday manager is frankly, terrible. I've seen her rude to customers a number of times and other employees. Today was the last straw for me, however, and made me decide to write a review which makes me feel gross even doing it.I placed my mobile order and walked in and sat down. It was normal busy, nothing crazy. I sat and waited. And waited. Nothing being put in the mobile order pickup tray. Not being in a rush, I didn't really mind. Kept waiting. Finally the place is near empty and the manager points at me to the other employee "What's he waiting for?". I mentioned my order number and she said "Oh they been sitting here for awhile behind the counter.... We called your name!".Almost every day I come in and order through the app. Everyday they put it on the tray that is literally 4 feet away from behind the counter. I asked why didn't they put it on the tray? "We're busy! And we called your name!". I replied... Annoyed... "I'm looking around and it ain't that busy and what if I came in AFTER you called my name? It's a mobile order".She did not like that response "SIR! SIR! We called your name!" and basically shoved the drinks in my hands.Just say "Sorry about that". That's it. No big deal. But making a mistake and then trying to blame me and give me an attitude about it drives me nuts.To add insult to injury, my wife's latte fancy drink thingy was completely burned. I love the convenience of this Dunkin and I never suggest someone needing to be fired. Well, until now, that manager needs to be fired. She's a jerk. It wasn't a bad day, I've seen her be rude to people a number of times before.I can deal with mistakes. Happens to all of us. I can handle an attitude... We're New Yorkers, it's in the water sometimes. But combine both at the same time really makes me want to just drive to Five Corners and go to the Dunkin or Starbucks there.
Atmosphere: 2
Food: 3
Service: 1
Always good for breakfast food and drinks. Order a head and ready for pickup. Reliable for food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Bacon Egg and Cheese, Hash Browns, Egg and Cheese, Turkey Sausage Egg and Cheese, Doughnut, Donuts, Sweet Black Pepper Breakfast Sandwich, Munchkins Donut Hole Treats, Bagels
They got everything in my order
Food: 1
Service: 1
I tripped over the sidewalk when I came in. There's a 2-in lip right in front of the front door and if my husband had a cotton being I would have planned face first right into a glass door because the owner hasn't fixed the sidewalk because it's unlevel and I tripped over it. It's very dangerous. Be very careful if you walk through
Atmosphere: 1
Food: 5
Service: 3
Been going to this dunkin for about a month now They always acknowledge me and are quick with service . Last Thursday I had a pumpkin spice latte and it was on point . A BIG THANKS to however made it . I know morning traffic can get hectic but this place always delivers with their service .
Restaurantji Recommends
I love this place great atmosphere great people always friendly very good
Atmosphere: 5
Food: 5
Service: 5
This is quite possibly the slowest Dunkin I've ever been to. I always plan to mobile order way ahead of when I intend to pickup because it takes at least 10-15 minutes every time. I will say that my coffee typically tastes good from here, but even when it's not busy at all, it takes forever to get what I ordered. And if you order any donuts or food with your mobile order, prepare to wait even longer because your coffee will come out but they always forget to make any of the food along with the order. I have to remind them and wait again for them to get my order.
I love this place great atmosphere great people always friendly very good service
Employees are always nice and friendly and the staff is always cleaning
Great customer service Always ready when I come very fast