The staff was very nice and attentive. The bathroom was dirty and the lock did not work.
Jimmy Teeling
Back in my hometown, I used to go to Friendly's with my grandparents and my cousins almost every week, but the Friendly's closed down was I was around 9. So, to say I was excited to see a Friendly's here when I started attending Cortland would be an understatement. The food is extremely nostalgic for me and always manages to make me reminisce on my childhood
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundae, Sandwich
Brynn Law
Everytime I'm here during the day the service and food are great but when I order ice cream at night they clearly have no idea what they're doing. They forgot all of my add ins in my fribble this time and messed up my sundae the previous time I ordered. There were multiple people just running around in the kitchen that looked like they didn't know what they were doing. I showed up 15 minutes after it said that my order was ready and they didn't even start it until I was there. I will not be going back or ordering at night again :(
Terry Byrnes
Slow seating, slow taking order, long wait for food. The food was good, ice cream was a little small, but it tasted great. The check was incorrect and couldn't get them to fix it with multiple tries, at first, we were overcharged $8, second time they took $3 off, so ended up $5 over. So sad that Friendly's can't execute better and that's the reason there are less and less of them. The manager who I didn't deal with directly was not nice to or professional with the staff which was also disappointing to see.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Reese's Pieces Sundae
D. Sanchez
Great service, great food. Bathrooms were dirty.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mini Mozzarella Sticks
Talia Agostinelli
When my family and I walked in, it took a solid five minutes to seat us, along with the three parties behind us. The restaurant was not busy in the slightest. The person who sat us acted like she was doing us a favor. She was very impolite. Our server was delightful though. However, the mayonnaise that was given to my grandmother to put on her sandwich was dried out. The chicken in my quesadillas had crunchy pieces of fat in it and the thought of it is making me nauseous. The restaurant itself is pretty dirty. Despite all of this, the ice cream was delicious as usual.
Atmosphere: 3
Food: 2
Service: 3
Hua Zhong
I'm sorry to say, but my recent experience at this restaurant was incredibly disappointing. Upon arrival, my party and I stood at the entrance for what felt like an eternity, waiting for someone to seat us. Despite several waitresses and employees passing by, not a single person acknowledged our presence or made any effort to assist us. It was as if we were invisible. The lack of basic courtesy and attention to customers was truly disheartening. Needless to say, we left feeling completely ignored and undervalued. I would caution anyone considering dining at this restaurant to think twice before subjecting themselves to such neglectful service. How ironic that this restaurant is not “friendly”at all.
Noah Hurley
Food was small and expensive took long to get
Atmosphere: 1
Food: 1
Service: 1
Howard W (HDog)
It is a nice and clean family restaurant. The portions are quite small. I felt ill about 20 minutes after eating. I am not sure what to think. Parking lot is dark. The service was excellent.Kid-friendliness: Great for kids and parties. Lots of dessert
Atmosphere: 4
Food: 1
Service: 5
Jeff Coon
Food was outstanding. Friendly's has stepped up their game...
I took myself out for my birthday and it was a good experience.Parking: It was ample
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fish, Sundae, Sandwich
Frosting guy
Really good food,great service, extremely nice people 10/10
Atmosphere: 5
Food: 5
Service: 5
Dawn Bulmer
Jenn is a great waitress. Everyone is so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundae
cans reel fish999
Waitress was nice. The food was horrible. The place not so clean but it's a family restaurant so ok but seriously the food really is bad, and I mean really bad. All the way home we kept thinking we regret eating it because our stomachs actually hurt. And we didn't eat much. I went years ago and they were iffy but was hoping they changed.
Atmosphere: 2
Food: 1
Service: 3
Alecia Pike
We’re not from the area, we came for cheerleading competitions. So excited we seen a Friendly’s and had to stop on the way home. Fast and pleasant service!!!
The staff was very nice and attentive. The bathroom was dirty and the lock did not work.
Back in my hometown, I used to go to Friendly's with my grandparents and my cousins almost every week, but the Friendly's closed down was I was around 9. So, to say I was excited to see a Friendly's here when I started attending Cortland would be an understatement. The food is extremely nostalgic for me and always manages to make me reminisce on my childhood
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundae, Sandwich
Everytime I'm here during the day the service and food are great but when I order ice cream at night they clearly have no idea what they're doing. They forgot all of my add ins in my fribble this time and messed up my sundae the previous time I ordered. There were multiple people just running around in the kitchen that looked like they didn't know what they were doing. I showed up 15 minutes after it said that my order was ready and they didn't even start it until I was there. I will not be going back or ordering at night again :(
Slow seating, slow taking order, long wait for food. The food was good, ice cream was a little small, but it tasted great. The check was incorrect and couldn't get them to fix it with multiple tries, at first, we were overcharged $8, second time they took $3 off, so ended up $5 over. So sad that Friendly's can't execute better and that's the reason there are less and less of them. The manager who I didn't deal with directly was not nice to or professional with the staff which was also disappointing to see.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Reese's Pieces Sundae
Great service, great food. Bathrooms were dirty.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mini Mozzarella Sticks
When my family and I walked in, it took a solid five minutes to seat us, along with the three parties behind us. The restaurant was not busy in the slightest. The person who sat us acted like she was doing us a favor. She was very impolite. Our server was delightful though. However, the mayonnaise that was given to my grandmother to put on her sandwich was dried out. The chicken in my quesadillas had crunchy pieces of fat in it and the thought of it is making me nauseous. The restaurant itself is pretty dirty. Despite all of this, the ice cream was delicious as usual.
Atmosphere: 3
Food: 2
Service: 3
I'm sorry to say, but my recent experience at this restaurant was incredibly disappointing. Upon arrival, my party and I stood at the entrance for what felt like an eternity, waiting for someone to seat us. Despite several waitresses and employees passing by, not a single person acknowledged our presence or made any effort to assist us. It was as if we were invisible. The lack of basic courtesy and attention to customers was truly disheartening. Needless to say, we left feeling completely ignored and undervalued. I would caution anyone considering dining at this restaurant to think twice before subjecting themselves to such neglectful service. How ironic that this restaurant is not “friendly”at all.
Food was small and expensive took long to get
Atmosphere: 1
Food: 1
Service: 1
It is a nice and clean family restaurant. The portions are quite small. I felt ill about 20 minutes after eating. I am not sure what to think. Parking lot is dark. The service was excellent.Kid-friendliness: Great for kids and parties. Lots of dessert
Atmosphere: 4
Food: 1
Service: 5
Food was outstanding. Friendly's has stepped up their game...
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I took myself out for my birthday and it was a good experience.Parking: It was ample
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fish, Sundae, Sandwich
Really good food,great service, extremely nice people 10/10
Atmosphere: 5
Food: 5
Service: 5
Jenn is a great waitress. Everyone is so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundae
Waitress was nice. The food was horrible. The place not so clean but it's a family restaurant so ok but seriously the food really is bad, and I mean really bad. All the way home we kept thinking we regret eating it because our stomachs actually hurt. And we didn't eat much. I went years ago and they were iffy but was hoping they changed.
Atmosphere: 2
Food: 1
Service: 3
We’re not from the area, we came for cheerleading competitions. So excited we seen a Friendly’s and had to stop on the way home. Fast and pleasant service!!!
Atmosphere: 5
Food: 5
Service: 5