The food was okay, the service was outstanding and the atmosphere while nice is a little bit loud to have a conversation.
Atmosphere: 4
Food: 3
Service: 5
Kim Daghita
I was your server that evening, Kim Daghita, and I felt it was important to respond directly to your review.
I have worked in the service industry for 42 years, and like many people who remain in this profession for that long, I genuinely care about making guests feel welcome and taken care of. When I greeted your table, I asked if you were celebrating anything special. One of your relatives mentioned International Women’s Day and shared that it is a very special holiday in Ukraine. I thought that was wonderful and enjoyed the brief conversation.
Regarding the salmon: one member of your party mentioned it seemed overcooked. I immediately offered to have the kitchen prepare another or bring something different. Your table chose another salmon, and I went straight to the kitchen to have one prepared. The replacement salmon was brought to your table within just a few minutes. When you requested additional napkins, those were delivered right away as well.
I would also like to address the claim that I “threw” food on the table. In my 42 years of serving, I have never thrown food at guests, and that is simply not something I would ever do.
Throughout the evening, no one at the table expressed that they were unhappy with their experience, nor did anyone ask to speak with a manager or indicate that there were larger concerns. If there had been, I would have gladly worked to resolve them.
This response is my personal perspective as your server that evening, not a statement from the restaurant. I always strive to treat guests with kindness and professionalism, and I stand by the care I gave your table. #Spread positivity not negativity #Say it to my face #I don't apologize when people don't let me know they have a problem.
Kim Daghita
Марина Атр
Disgusting place! Ordered salmon, waitress brought overcooked and burnt fish to taste as a sole. Terrible service, terrible food, tasteless. The waitress behaved disgustingly, did not even put food on the table,she threw it on the table. I ordered a pina colada cocktail. She brought a dirty sticky glass and spilled my cocktail on the way. I waited for paper napkins for 20 minutes just to at least wipe the table after her mess! Service was so Disgusting🤬 I’ll never go back to this place! Oh, and the apogee of all this was that she just came up to us and began to rub the bags over my son's food.
This is the 1st institution about which I leave such a negative review.
Thank you for ruining the evening.
Atmosphere: 1
Food: 1
Service: 1
Mandy Quail
Rude over all we tried to call and make a reservation a hour prior bc that was our drive and was told we can’t for a party of 5 ,just walk in so we show drive the hour up to be told that it’s a 45 minute wait but what’s getting me was the snotty behavior of the people answer phones!
Bruce Miller
While traveling in Cortland I had a hankering for some spaghetti and meatballs. The Hollywood came through. Spaghetti and meatballs a side salad and bread with a great dinner. When in Cortland I will be eating here again. Prices were very reasonable.
Atmosphere: 5
Food: 4
Service: 5
Jack Skylar
By far the best restaurant in Cortland. Great American bar food.
Atmosphere: 5
Food: 5
Service: 5
David Toolan
Great food and service, used to ho there when in high school..glad it's still there and still the same...didn't let me down.
Atmosphere: 5
Food: 5
Service: 5
Bill Stewart
Great family place. Fun atmosphere and the food and service were great!!!
Atmosphere: 5
Food: 5
Service: 5
Tony
Ronnie james dio the best
Atmosphere: 5
Food: 5
Service: 5
Loutas M
I loved my food in here. Me and my feet came from Syracuse to visit and we tried the salmon, pizza and alfredo pasta . All were awesome honestly. Service is great as well. Prices are fair .
The food was okay, the service was outstanding and the atmosphere while nice is a little bit loud to have a conversation.
Atmosphere: 4
Food: 3
Service: 5
I was your server that evening, Kim Daghita, and I felt it was important to respond directly to your review.
I have worked in the service industry for 42 years, and like many people who remain in this profession for that long, I genuinely care about making guests feel welcome and taken care of. When I greeted your table, I asked if you were celebrating anything special. One of your relatives mentioned International Women’s Day and shared that it is a very special holiday in Ukraine. I thought that was wonderful and enjoyed the brief conversation.
Regarding the salmon: one member of your party mentioned it seemed overcooked. I immediately offered to have the kitchen prepare another or bring something different. Your table chose another salmon, and I went straight to the kitchen to have one prepared. The replacement salmon was brought to your table within just a few minutes. When you requested additional napkins, those were delivered right away as well.
I would also like to address the claim that I “threw” food on the table. In my 42 years of serving, I have never thrown food at guests, and that is simply not something I would ever do.
Throughout the evening, no one at the table expressed that they were unhappy with their experience, nor did anyone ask to speak with a manager or indicate that there were larger concerns. If there had been, I would have gladly worked to resolve them.
This response is my personal perspective as your server that evening, not a statement from the restaurant. I always strive to treat guests with kindness and professionalism, and I stand by the care I gave your table.
#Spread positivity not negativity
#Say it to my face
#I don't apologize when people don't let me know they have a problem.
Kim Daghita
Disgusting place! Ordered salmon, waitress brought overcooked and burnt fish to taste as a sole. Terrible service, terrible food, tasteless. The waitress behaved disgustingly, did not even put food on the table,she threw it on the table. I ordered a pina colada cocktail. She brought a dirty sticky glass and spilled my cocktail on the way. I waited for paper napkins for 20 minutes just to at least wipe the table after her mess! Service was so Disgusting🤬 I’ll never go back to this place!
Oh, and the apogee of all this was that she just came up to us and began to rub the bags over my son's food.
This is the 1st institution about which I leave such a negative review.
Thank you for ruining the evening.
Atmosphere: 1
Food: 1
Service: 1
Rude over all we tried to call and make a reservation a hour prior bc that was our drive and was told we can’t for a party of 5 ,just walk in so we show drive the hour up to be told that it’s a 45 minute wait but what’s getting me was the snotty behavior of the people answer phones!
While traveling in Cortland I had a hankering for some spaghetti and meatballs. The Hollywood came through. Spaghetti and meatballs a side salad and bread with a great dinner. When in Cortland I will be eating here again. Prices were very reasonable.
Atmosphere: 5
Food: 4
Service: 5
By far the best restaurant in Cortland.
Great American bar food.
Atmosphere: 5
Food: 5
Service: 5
Great food and service, used to ho there when in high school..glad it's still there and still the same...didn't let me down.
Atmosphere: 5
Food: 5
Service: 5
Great family place. Fun atmosphere and the food and service were great!!!
Atmosphere: 5
Food: 5
Service: 5
Ronnie james dio the best
Atmosphere: 5
Food: 5
Service: 5
I loved my food in here.
Me and my feet came from Syracuse to visit and we tried the salmon, pizza and alfredo pasta . All were awesome honestly.
Service is great as well. Prices are fair .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They add 20percent for a tip. They do it automatically.
Atmosphere: 4
Food: 5
Service: 4
Great service!! Great drinks!!! Great food!! Our new go to in Cortland!!!
Atmosphere: 5
Food: 5
Service: 5
Nice restaurant, healthy portions and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Super cool atmosphere, great food and good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ravioli
Great food, great service, great atmosphere and a very clean environment, a very classy place.
Atmosphere: 5
Food: 5
Service: 5
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