The girl with the pink and purple hair and glasses handed my food with the brightest smile. She asked me if I wanted a receipt,food was warm and good the only issue was the fries tasted old.
Atmosphere: 5
Food: 4
Service: 5
Nicole Brewster
Manager on the lunch shift needs to learn manners and how she speaks to ppl. RESPECT should be first and it wasn't.
Atmosphere: 1
Food: 4
Service: 3
Robert Birdsall
Order on the app got the wrong food. And no monopoly piece
Atmosphere: 1
Food: 1
Service: 1
Humbled one!
Convenient, MY GRANDKIDS LOVE EATING THE CHICKEN NUGGETS IN THE HAPPY MEAL. GREAT FOR THE KIDS.
Atmosphere: 5
Food: 5
Service: 3
Sherry Hayes_schwab
Very slow
Atmosphere: 1
Service: 1
Michael Wherry
This girl with the brown hair and glasses is useless. Looked me in my face 6-7 times as I’m standing at the country and just won’t help me.
Atmosphere: 1
Food: 1
Service: 1
Justin Mayer
Good people come to meet here, and here is the reason why, I found that the staff is very friendly, compassionate, caring and attentive, they are about service and not only do they provide quick and quality meals but they give a personal touch to an otherwise very generic corporation. Angie who made sure I had breakfast and a coffee one day when my card didnt work gives that small town feel to the restaurant. It's the small things that matter to me too like Joanne the Manager of the restaurant who gives me a place to work after a meal and when some places throw you out on the street her employees walk up with a free coffee and a smile. The people seem to love working with each other and love seeing their customers everyday and it shows. If it's a passing hunting story or a story about the family it brightens both, the employees day and the customers. Just thought it would be nice to say thank you and let them know that it is appreciated. Thank you from someone who really appreciates you.
Atmosphere: 5
Food: 5
Service: 5
Cory Babbitt
Was told they were closed if I'm not using the mobile app. What kind of nonsense is this?
Wouldn’t give us our mobile order because it apparently didn’t go through even though we were charged and then locked the resturant at 10:30pm when they were open till 11pm
Atmosphere: 1
Food: 1
Service: 1
Kristen Carpenter
We came tonight on 8/24/2025. My older teenage children had cash and ordered on the kiosk. They stood there for about 8 minutes until a lady from the back rudely yelled and said they can only take card inside the store. There were NO signs saying this. So we went up to pay for their food with our card. They still refused us service. We gave in and re ordered everything and spent money on a card we didn’t have so our children can still eat. We also lost out on points and redeemed items since she made us re order. She was rude, yelling, crying and saying “I quit I quit!!!” She had a total break down. What really ticked me off is another person came in to pay with cash and she accepted his cash but not my children’s cash. Then another one… and again… accepted their cash. She is a middle aged lady with black hair and a little chunky. She is the most rudest person I’ve ever had to deal with. Both of my boys were very upset…. Both high functioning autism but not know why they were rejected….
Atmosphere: 1
Food: 5
Service: 1
Sara Mahon
Update: workers are lazy and forget certain parts of orders.
Nothing but problems at this specific mcdonalds..
Atmosphere: 1
Food: 2
Service: 1
Michelle Ross
I never thought going to eat at McDonald's that I waited for 45 minutes food was cold. And for the people that work there needs to be replaced or teach them respect. Like having 15 year old.
Atmosphere: 1
Food: 1
Service: 1
Proper Business
McNapLand – now with extra ZZZ’s
Stopped by the McDonald’s in Cortland expecting a McChicken, but apparently caught the staff mid-hibernation. One worker was laid out like a chalk outline at a crime scene, and another was kicked back on the bench like they just clocked out of a 12-hour nap shift. I wasn’t sure if I was at a fast food joint or a pop-up nap sanctuary.
At least they’re keeping it fresh—by sleeping in the grass like a feral Snorlax. I respect the hustle, but dang, y’all could’ve at least flipped my fries before you flipped into REM sleep.
Come for the burgers, stay for the sidewalk slumber party. 💤🍟💀
great experience, delicious food
Atmosphere: 5
Food: 5
Service: 5
The girl with the pink and purple hair and glasses handed my food with the brightest smile. She asked me if I wanted a receipt,food was warm and good the only issue was the fries tasted old.
Atmosphere: 5
Food: 4
Service: 5
Manager on the lunch shift needs to learn manners and how she speaks to ppl. RESPECT should be first and it wasn't.
Atmosphere: 1
Food: 4
Service: 3
Order on the app got the wrong food. And no monopoly piece
Atmosphere: 1
Food: 1
Service: 1
Convenient, MY GRANDKIDS LOVE EATING THE CHICKEN NUGGETS IN THE HAPPY MEAL. GREAT FOR THE KIDS.
Atmosphere: 5
Food: 5
Service: 3
Very slow
Atmosphere: 1
Service: 1
This girl with the brown hair and glasses is useless. Looked me in my face 6-7 times as I’m standing at the country and just won’t help me.
Atmosphere: 1
Food: 1
Service: 1
Good people come to meet here, and here is the reason why, I found that the staff is very friendly, compassionate, caring and attentive, they are about service and not only do they provide quick and quality meals but they give a personal touch to an otherwise very generic corporation. Angie who made sure I had breakfast and a coffee one day when my card didnt work gives that small town feel to the restaurant. It's the small things that matter to me too like Joanne the Manager of the restaurant who gives me a place to work after a meal and when some places throw you out on the street her employees walk up with a free coffee and a smile. The people seem to love working with each other and love seeing their customers everyday and it shows. If it's a passing hunting story or a story about the family it brightens both, the employees day and the customers. Just thought it would be nice to say thank you and let them know that it is appreciated. Thank you from someone who really appreciates you.
Atmosphere: 5
Food: 5
Service: 5
Was told they were closed if I'm not using the mobile app. What kind of nonsense is this?
Atmosphere: 1
Food: 1
Service: 1
McDonald's what did you expect?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wouldn’t give us our mobile order because it apparently didn’t go through even though we were charged and then locked the resturant at 10:30pm when they were open till 11pm
Atmosphere: 1
Food: 1
Service: 1
We came tonight on 8/24/2025. My older teenage children had cash and ordered on the kiosk. They stood there for about 8 minutes until a lady from the back rudely yelled and said they can only take card inside the store. There were NO signs saying this. So we went up to pay for their food with our card. They still refused us service. We gave in and re ordered everything and spent money on a card we didn’t have so our children can still eat. We also lost out on points and redeemed items since she made us re order. She was rude, yelling, crying and saying “I quit I quit!!!” She had a total break down. What really ticked me off is another person came in to pay with cash and she accepted his cash but not my children’s cash. Then another one… and again… accepted their cash. She is a middle aged lady with black hair and a little chunky. She is the most rudest person I’ve ever had to deal with. Both of my boys were very upset…. Both high functioning autism but not know why they were rejected….
Atmosphere: 1
Food: 5
Service: 1
Update: workers are lazy and forget certain parts of orders.
Nothing but problems at this specific mcdonalds..
Atmosphere: 1
Food: 2
Service: 1
I never thought going to eat at McDonald's that I waited for 45 minutes food was cold.
And for the people that work there needs to be replaced or teach them respect. Like having 15 year old.
Atmosphere: 1
Food: 1
Service: 1
McNapLand – now with extra ZZZ’s
Stopped by the McDonald’s in Cortland expecting a McChicken, but apparently caught the staff mid-hibernation. One worker was laid out like a chalk outline at a crime scene, and another was kicked back on the bench like they just clocked out of a 12-hour nap shift. I wasn’t sure if I was at a fast food joint or a pop-up nap sanctuary.
At least they’re keeping it fresh—by sleeping in the grass like a feral Snorlax. I respect the hustle, but dang, y’all could’ve at least flipped my fries before you flipped into REM sleep.
Come for the burgers, stay for the sidewalk slumber party. 💤🍟💀
Atmosphere: 1
Food: 1
Service: 1
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