I hadn't been here in ages. Memorial Day weekend with pouring rain and every restaurant was packed and we drive here and only a few cars in the parking lot. The service was great. The waitress was very helpful with my 8 yr old granddaughter. Providing options with smaller portions. Reasonably priced.
ccw6982
The state of Perkins as of October 2023 is just ABYSMAL. Every aspect of the customer experience at this restaurant location is substandard. The place is in physical disrepair, from the parking lot to the booths with broken springs and ripped seats, to the run down decor.
Last time I visited, the dining room smelled like a garbage hadn't been changed. The place wasn't busy, yet nobody greeted my brother & I for several minutes. We ordered an App sampler, and a bagel yet 2 whole tables of at least 4 people who came after us, received full breakfast orders of food before we got our small order. I know because they tried to bring that food to us at first before realizing we were the wrong table.
I suspect they missed our order completely and only after bringing us the other people's food did they start making ours. No apologies, no interaction. No reassurance that our food was coming. When we did get our orders, the food was cold, hard, and just really poor quality.
It was like being charged $35 to get abused. The staff acted like they were caught by surprise that customers existed. This place is specifically designed to cook, serve, & sell food for a large group of various humans. If they can't handle their entire purpose on any level, then the writing's on the wall. Avoid at all costs.
Bard Pdam
Service was fast and accurate. Food tasted great!
Jackie
We eat here often, but I'm not sure how else to get a message to the owner. The sewage smell in the ladies room, is overpowering and putrid to the max. It permeates most of the restaurant, and forget about actually using the ladies room.
FLEDGE 444
Over the years I have eaten there with friends and family several times. Almost everytime except once it was good and in my opinion no matter where you go there's bound to be an off day, but overall this establishmentis is consistently good. The food and prices are good. I like to go there often to buy their whole pies, cakes and other baked good when we're having a big family dinner at home. I definitely recommend. However... in my opinion they need to address the parking lot because it's in need of some paving which seems to be common in this town, but as far as the food and the establishment goes I say try it out.
Deb Roe
I enjoy eating at the Perkins in Cortland NY. the food is consistently good, and the atmosphere id friendly. I especially like to go on Tuesdays when Wendy is the server. She is outstanding. Today, May 6, 2025 - Wendy was the only server. when I arrived around 11 am. There was private party in the back oom ( I think that I heard there were 26 people) & the main dining area kept filing up. How Wendy managed to take care of all of us, bring our food to the table while it was hot - is beyond me. I sincerely hope the management at the Cortland Perkins rewards Wendy & appreciates the excellent staff member that she is.
Frank Urbanovitch
My steak was still moo-ing on the plate. Then the waitress asked me if I wanted my steak recooked along with my other sides and I said yes. Then I got my steak back with only the steak. At least it was cooked this time. Waitress was nice but I was tight about my food. When a guy is hungover I just need some grub on the fly. Not to mention a bunch of old people were talking trash about us at our table.
David Krum
The staff was nice and the restaurant was clean. The food was also very good. However I was a little dismayed at the condition of the maple syrup container. The outside was covered in what I guess was syrup residue. I could scrape it off with my finger. I know they can do better.
Joseph Stolar
They have the best turkey dinner, any time of the year,I like the turkey with green beans mash potatoes and gravy ,and cranberry sauce.excellent staff.very kind people there.
Bonnie Norton
Great breakfast yummy yummy and hot and fresh we will be coming back
I can't even give the atmosphere a rating. The high chairs for babies were disgusting, there was food all over the floor where they sat us in a booth. I felt dirtier leaving. The only saving grace were the friendly and attentive waitresses.
Heather Andrade
Very great food! Loved the service aswell!
Максим Коротченков
“Perkins American Food Co. is an absolute flavor explosion! I ordered a burger, and it was a masterpiece—juicy, flavorful, and perfectly balanced. Unforgettable! And the chicken tenders? Pure perfection—crispy on the outside, unbelievably tender inside. This place is a must-visit! 100% satisfaction guaranteed!”
Jeanette Durkin
Great food, great service!
DiamondKnight
It's alright, but the fries are NOT on par with other restaurants available. They taste like pre made fries from Walmart
I hadn't been here in ages. Memorial Day weekend with pouring rain and every restaurant was packed and we drive here and only a few cars in the parking lot. The service was great. The waitress was very helpful with my 8 yr old granddaughter. Providing options with smaller portions. Reasonably priced.
The state of Perkins as of October 2023 is just ABYSMAL. Every aspect of the customer experience at this restaurant location is substandard. The place is in physical disrepair, from the parking lot to the booths with broken springs and ripped seats, to the run down decor.
Last time I visited, the dining room smelled like a garbage hadn't been changed. The place wasn't busy, yet nobody greeted my brother & I for several minutes. We ordered an App sampler, and a bagel yet 2 whole tables of at least 4 people who came after us, received full breakfast orders of food before we got our small order. I know because they tried to bring that food to us at first before realizing we were the wrong table.
I suspect they missed our order completely and only after bringing us the other people's food did they start making ours. No apologies, no interaction. No reassurance that our food was coming. When we did get our orders, the food was cold, hard, and just really poor quality.
It was like being charged $35 to get abused. The staff acted like they were caught by surprise that customers existed. This place is specifically designed to cook, serve, & sell food for a large group of various humans. If they can't handle their entire purpose on any level, then the writing's on the wall. Avoid at all costs.
Service was fast and accurate. Food tasted great!
We eat here often, but I'm not sure how else to get a message to the owner. The sewage smell in the ladies room, is overpowering and putrid to the max. It permeates most of the restaurant, and forget about actually using the ladies room.
Over the years I have eaten there with friends and family several times. Almost everytime except once it was good and in my opinion no matter where you go there's bound to be an off day, but overall this establishmentis is consistently good. The food and prices are good. I like to go there often to buy their whole pies, cakes and other baked good when we're having a big family dinner at home. I definitely recommend. However... in my opinion they need to address the parking lot because it's in need of some paving which seems to be common in this town, but as far as the food and the establishment goes I say try it out.
I enjoy eating at the Perkins in Cortland NY. the food is consistently good, and the atmosphere id friendly. I especially like to go on Tuesdays when Wendy is the server. She is outstanding. Today, May 6, 2025 - Wendy was the only server. when I arrived around 11 am. There was private party in the back oom ( I think that I heard there were 26 people) & the main dining area kept filing up. How Wendy managed to take care of all of us, bring our food to the table while it was hot - is beyond me. I sincerely hope the management at the Cortland Perkins rewards Wendy & appreciates the excellent staff member that she is.
My steak was still moo-ing on the plate. Then the waitress asked me if I wanted my steak recooked along with my other sides and I said yes. Then I got my steak back with only the steak. At least it was cooked this time. Waitress was nice but I was tight about my food. When a guy is hungover I just need some grub on the fly. Not to mention a bunch of old people were talking trash about us at our table.
The staff was nice and the restaurant was clean. The food was also very good. However I was a little dismayed at the condition of the maple syrup container. The outside was covered in what I guess was syrup residue. I could scrape it off with my finger. I know they can do better.
They have the best turkey dinner, any time of the year,I like the turkey with green beans mash potatoes and gravy ,and cranberry sauce.excellent staff.very kind people there.
Great breakfast yummy yummy and hot and fresh we will be coming back
Restaurantji Recommends
I can't even give the atmosphere a rating. The high chairs for babies were disgusting, there was food all over the floor where they sat us in a booth. I felt dirtier leaving. The only saving grace were the friendly and attentive waitresses.
Very great food! Loved the service aswell!
“Perkins American Food Co. is an absolute flavor explosion! I ordered a burger, and it was a masterpiece—juicy, flavorful, and perfectly balanced. Unforgettable! And the chicken tenders? Pure perfection—crispy on the outside, unbelievably tender inside. This place is a must-visit! 100% satisfaction guaranteed!”
Great food, great service!
It's alright, but the fries are NOT on par with other restaurants available. They taste like pre made fries from Walmart
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