This review is purely in regard to this restaurants system for delivery apps like DoorDash and Uber Eats. I’ve never waited more than 10 mins for an order at any restaurant I’ve delivered for but here, 4 times in a row were 20+ minute waits. It’s as if the workers only serve drive through and in store customers while completely disregarding delivery orders. I understand places get busy but 4 times in a row suggests a clear problem. Management please fix this
Abby Mclaughlin
Wyatt at the drive thru made my whole day amazing customer service that man needs a raise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Dominick Wentworth
Takes 45 mins to a hr to get food and when I take specific things out of my food from having a allergic reaction to it and 8/10 times my food comes out wrong so 45 mins to a hour take about 1hr and 30 mins
Travis R
The impatient girl who peaked in high school that runs the drive thru needs a reality check. Other than the borderline incompetent Cortland employees, it's exactly what you'd expect from a Taco Bell.
Atmosphere: 3
Food: 3
Service: 1
FLEDGE 444
The staff are friendly and helpful but for some reason the food just hasn't been tasting as good as of late. Some of the food is loaded with meat and other items there's hardly any meat at all. Some of the food is hot and some of it is cold. Inconsistency seems to be a bit of an issues here.
Atmosphere: 4
Food: 3
Service: 5
Brittany Barrett
The drive through guy caught the vibe. 😁
Atmosphere: 5
Food: 5
Service: 5
Justin
Food is good. When I ordered they tried to save me money with good suggestions. Food was perfectly executed.
The way they treat their customers is also excellent. I having been going through a hard time trying to find employment, haven't had much more than a few dollars. Tacobell has been a breath of fresh air. These employees are polite clean and friendly. On one occasion I couldn't pay for a meal. They had the compassion to serve me what I wanted free of chrage, and it helps so much when youre in a bad situation. I appreciate them for a drink when I need it or a place to stay warm or charge my phone. The employees are personable and caring and I thank them for my support during hardship. Just wanted to express this to those who dont get to see or hear about their customer service. Who just never have a problem and just enjoy Tacobell. Thank you for going above and beyond.
Atmosphere: 2
Food: 4
Service: 5
Q Q
Management in this place is a joke!! I don’t think they get enough training on how to talk to people over the phone. Arrogant & rude young adults in charge lacking basic decency & proper phone etiquette.A negative zero star is more appropriate.
John Gephart
The food was hot and crunchy. The staff was friendly and thoughtful. Top tier taco bell experience
Katrina Aramos
I live in New Jersey and was passing by and was very surprised at how quickly my food was made compared to other Taco bs. Special thanks to Negina, she made my day. my crawchrap was so yami thank you Neginn
I visited Taco Bell and was initially impressed by the nice exterior. However, the interior was filthy and desperately needed cleaning. I waited 20 minutes to use the restroom, hearing someone dropping plastic items inside. When I finally entered, I found syringes in the trash. My wife had a similar experience in the women's restroom, where another person was also discarding syringes. Both individuals appeared to be non-patrons, as they didn’t purchase anything. The location should lock bathroom doors for paying customers only to prevent such issues. This experience was deeply unsettling, and I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Joe Dundon
Long wait for food when we were there. 20+ minutes
Atmosphere: 3
Food: 5
Service: 2
Tiffette76
Great customer service. Food was delicious. Restaurant was nice and clean.
Atmosphere: 5
Food: 5
Service: 5
oconaddify
I found a hair in my taco. I’m not eating a taco with hair in it. I want my money back.
Food: 1
Johhn Othad
Bro the food was good but i legit filled the toilet 6 TIMES WITH EXPLOSIVE DIARRHEA
This review is purely in regard to this restaurants system for delivery apps like DoorDash and Uber Eats. I’ve never waited more than 10 mins for an order at any restaurant I’ve delivered for but here, 4 times in a row were 20+ minute waits. It’s as if the workers only serve drive through and in store customers while completely disregarding delivery orders. I understand places get busy but 4 times in a row suggests a clear problem. Management please fix this
Wyatt at the drive thru made my whole day amazing customer service that man needs a raise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Takes 45 mins to a hr to get food and when I take specific things out of my food from having a allergic reaction to it and 8/10 times my food comes out wrong so 45 mins to a hour take about 1hr and 30 mins
The impatient girl who peaked in high school that runs the drive thru needs a reality check. Other than the borderline incompetent Cortland employees, it's exactly what you'd expect from a Taco Bell.
Atmosphere: 3
Food: 3
Service: 1
The staff are friendly and helpful but for some reason the food just hasn't been tasting as good as of late. Some of the food is loaded with meat and other items there's hardly any meat at all. Some of the food is hot and some of it is cold. Inconsistency seems to be a bit of an issues here.
Atmosphere: 4
Food: 3
Service: 5
The drive through guy caught the vibe. 😁
Atmosphere: 5
Food: 5
Service: 5
Food is good.
When I ordered they tried to save me money with good suggestions.
Food was perfectly executed.
The way they treat their customers is also excellent. I having been going through a hard time trying to find employment, haven't had much more than a few dollars. Tacobell has been a breath of fresh air. These employees are polite clean and friendly. On one occasion I couldn't pay for a meal. They had the compassion to serve me what I wanted free of chrage, and it helps so much when youre in a bad situation. I appreciate them for a drink when I need it or a place to stay warm or charge my phone. The employees are personable and caring and I thank them for my support during hardship. Just wanted to express this to those who dont get to see or hear about their customer service. Who just never have a problem and just enjoy Tacobell. Thank you for going above and beyond.
Atmosphere: 2
Food: 4
Service: 5
Management in this place is a joke!! I don’t think they get enough training on how to talk to people over the phone. Arrogant & rude young adults in charge lacking basic decency & proper phone etiquette.A negative zero star is more appropriate.
The food was hot and crunchy. The staff was friendly and thoughtful. Top tier taco bell experience
I live in New Jersey and was passing by and was very surprised at how quickly my food was made compared to other Taco bs. Special thanks to Negina, she made my day. my crawchrap was so yami thank you Neginn
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I visited Taco Bell and was initially impressed by the nice exterior. However, the interior was filthy and desperately needed cleaning. I waited 20 minutes to use the restroom, hearing someone dropping plastic items inside. When I finally entered, I found syringes in the trash. My wife had a similar experience in the women's restroom, where another person was also discarding syringes. Both individuals appeared to be non-patrons, as they didn’t purchase anything. The location should lock bathroom doors for paying customers only to prevent such issues. This experience was deeply unsettling, and I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Long wait for food when we were there. 20+ minutes
Atmosphere: 3
Food: 5
Service: 2
Great customer service. Food was delicious. Restaurant was nice and clean.
Atmosphere: 5
Food: 5
Service: 5
I found a hair in my taco. I’m not eating a taco with hair in it. I want my money back.
Food: 1
Bro the food was good but i legit filled the toilet 6 TIMES WITH EXPLOSIVE DIARRHEA
Atmosphere: 5
Food: 5
Service: 5
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