Wendy's

157 Clinton Ave, Cortland
(607) 753-3710

Recent Reviews

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Philippe Carignan

Typical Wendy's, same.good burgers.

Atmosphere: 4

Food: 4

Service: 4

Kristine Predmore

It ok fast food. :) Quick and easy

Atmosphere: 3

Food: 3

Service: 3

Gregory Perry

Felt very impersonal and a little bit disorganized. Food was of average quality compared to other Wendy's I have visited.

Atmosphere: 3

Food: 4

Service: 3

Michael Hutchings

Waited 20 minutes on front counter! Crew just looked at us they were maybe two cars in drive thru. Maybe you should get staff that care about doing there job!!! Do better Wendy's

Atmosphere: 1

Food: 1

Service: 1

Linda Michaels

We stopped there on a Sunday night. We were on a road trip. The first thing that I did was went into the ladies room. Both stalls were occupied. 2 other women came in and we all waited and waited , finally a young lady came out of one of the stalls and smiled at us and ran straight out. She didn't even wash her hands! When I got into the stall , I realized that there was no toilet paper! Some one went to tell the employees and they finally came back with a couple of napkins. The trash can was full and an employee didn't show up to refill for another 10 minutes at least. When I started to eat my salad I realized that it didn't have any blue cheese crumbles that I remember it should have. I went to the counter to check and everyone was too busy and the description wasn't listed on the wall . It wasn't until I got back in our truck and checked my phone to see that the salad was missing the blue cheese. The salad was nice and fresh though.

Eileen Storie

Everything is great except the wait for the drive thru.

Atmosphere: 5

Food: 5

Service: 5

Logan

I got a Cobb salad and I requested crispy chicken instead of grilled chicken and they never cut the crispy chicken at all it was just a chicken patty it’s not the first time it has happened either

Atmosphere: 1

Food: 1

Service: 1

Dean O

It's fast food that is faster then McDonald's... Burgers have flavor unlike the McDonald's... Fries are ok, they were actually hot this time..

Atmosphere: 3

Food: 4

Service: 3

Christian Contreras

I don't want to try to be a victim but unfortunately this Wendys and its other branches are very racist especially their managers with their Hispanic workers who I consider are the ones who do most of the work the food is excellent the service of the Hispanics despite not knowing English they will always try to help you in what they can but when a white lady attends to me she always takes the order annoying arrogant and even a little racist I even remember that I told her workers to learn English that she doesn't like them to speak Spanish between them

Atmosphere: 2

Food: 5

Service: 1

Holly

I ordered a 6 piece spicy nugget with barbecue sauce for dipping. I have no idea what I got. The nuggets were soaking in barbecue sauce, soft and mushy! Nasty!

Atmosphere: 4

Food: 1

Service: 3

Recommended dishes: Chili, Wendy’S Baked Potatoes

Jennifer Duong

Racist manager March 11, 2025 1:34PM.

Seems to me that they promote blatant racism at this location. For background, I’m white, my husband is Asian. My husband and I placed an order using the kiosks. I went outside while he stayed back to wait for the order as it’s a beautiful day so we could eat outside.

The manager (a white lady) came out with our order and said “Jack?” Which is my husband’s name and the name we used for this order. She immediately pulled it back as he went to take it and asked the white gentleman behind him, who placed his order after us, what his order number is. He said it and she instead went to get his order first. She repeated, “Jack?” for the order still in her hand and again, he was like yup, that’s me! Only once she saw that there was literally nobody else waiting for their orders did she allow him to take it. She didn’t apologize or anything and even missed part of the order so he had to go back and ask for her to get the rest. She handed it to him silently with attitude, as if he had wronged her somehow. So yeah not sure if this is what Wendy’s stands for?

I also noticed she was talking to her Spanish speaking coworkers with contempt. I wouldn’t want someone like that as a boss or as an employee representing my company.

This BS is just frustrating and I can’t believe we are still dealing with it in 2025. Very disappointing.

Service: 1

Harlan Diller

Very clean place, Good food,
The workers could not speak fluent English!!!
They didn't ask whether it was for dine in or take out, and they just assumed. It was dine in and we wanted to take out.

Food: 5

Service: 3

Shawn Miller

Ordered online and requested pickup via drive through. When I got back to hotel with order, we were missing a partial order, food was given to me cold. They were very polite and I gave 1 star under atmosphere only because i didn't dine in.

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Chili, Taco Salad, Baconator

DiamondKnight

This younger women in the drive thru was not wearing a bra and you can clearly see thru her shirt... how is that allowed!? Is this a new york thing or am I missing something?

Atmosphere: 3

Food: 4

Service: 3

Void Box

Me and my mother went through the drive threw , ABSOLUTE terrible service that was unneeded and unacceptable, he right off the bat started using attitude whenever we asked a simple question, then he didn’t even say pull up or anything he just stopped talking. This isn’t acceptable at all Wendy’s what happened to being friendly to paying customers, NOT ONLY THAT but they even got our order WRONG after INSULTING US about them menu.

Atmosphere: 1

Food: 2

Service: 1

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