McDonald's
97 Genesee St, Cuba
(585) 968-3935
Recent Reviews
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Didn't get the right order
Atmosphere: 3
Food: 1
Service: 3
Useless management and employees
Atmosphere: 1
Food: 1
Service: 1
Dirty slow and cold food
Atmosphere: 1
Food: 1
Service: 1
Someone pays for something give them what they pay for.
Fast service. No mistakes
Atmosphere: 5
Food: 5
Service: 5
We stopped for a quick dinner and half way threw my son had a hair in his burger. I went up and it ended up being the managers hair. I'm sorry but you work with food put a dam hair net on. No one there was wearing a net with long hair or anything. This is not ok do better. Be careful what you eat there.
We come here with our little grand man. He loves the play Place.
Atmosphere: 3
Food: 5
Service: 3
Hello? It's almost comical but it's too expensive to be funny!
Terrible food.
Very busy. Ordered 2 frozen cokes in the drive thru, pulled forward to pay, nobody at the pay window, pulled forward, got accused of cutting the line (which I DID NOT DO), took my money, waiting for them to bring my drinks, could hear all staff arguing with each other, then got told pull forward and wait, waited again for about 5 minutes, never brought our order to us, gave up and left. Why for just 2 frozen cokes. Out $4.32. Won't back again and I live local. Terrible.
Atmosphere: 1
Food: 2
Service: 1
Well I can see why there rating in a 3.3.
Ordered snack wrap and while I opened it, it is definitely been sitting around for a while. It was extremely dark brown and greese running out of it.
Took it back in to get it replaced and got attitude from an employee and the manager. Who
Both would not give me their names.
Had to argue to get a refund.
Would not recommend this place 😕 🙄!!!
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Absolutely the worst McDonalds we have ever been to. The bathrooms looked like they hadn't been cleaned in a week. Disgusting! The staff didn't acknowledge our existence as we stood at the register. When my husband went up to the counter for ice tea, not only did the 2 people standing there not acknowledge him again.... once they finally did, they said getting ice tea instead of a fountain drink is a different price...what???!! That's a new one. Pass this place by! Dirty and obviously have zero understanding of customer service.
Atmosphere: 1
Food: 2
Service: 1
Wasn't a fan of the guy peeing out in the bushes but it's not McDonald's fault pol
Atmosphere: 5
Food: 5
Service: 5
Left out a couple of items, did not have an ordered item (offered substitute). Did not apologize for leaving out items. Fries were old and not salted. Main items were fine though, and service was fast. Disappointing, but ok.
Food: 3
Service: 2
The way chicken nuggets were supposed to be made. Always my go to! The fries can be a hit or miss. But the nuggets make up for the fries.
Atmosphere: 5
Food: 5
Service: 5
Tried to get 2 double cheeseburgers with no onions. Got 2 single cheeseburgers with onions and a stick that says no onion.
Atmosphere: 1
Food: 2
Service: 1
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