Auntie Anne's Pretzels

No cream cheese, only salt and cinnamon prepped. I wanted sweet almond, she didn’t offer to make an order, other Aunties do.

My dad loves Auntie Anne's

This is the worst Auntie Anne's I've been to. The cinnamon pretzel were plain, no sugar, dry and no cinnamon. There was nothing to serve for customers except the cinnamon pretzels.

i went at 1130 when it opens up at 11, the worker inside refused to acknowledge i was even there, then she gave me the finger when i was leaving, this is unacceptable and that worker needs to be fired asap! young black lady short hair, absolutely pathetic services

Service: 1

Fantastic service and amazing pretzels! The staff is friendly, and the atmosphere is warm and inviting. Definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

They customer service is awesome. Giving fresh products every time I come. Allways friendly and kind

Atmosphere: 5

Food: 5

Service: 5

The efficiency and speed of service at Auntie Anne’s is commendable.Despite the busy nature of the store, the staff worked diligently to serve customers promptly without compromising on quality. It was clear they valued both efficiency and the customer experience. Staff is friendly and kind.

Atmosphere: 5

Food: 5

Service: 5

Hot dog pretzels were

Atmosphere: 5

Food: 5

Service: 4

Sow fresh and delicious

Always fresh out of the oven and my favorite Pretzels place. I love original pretzels, pretzels nuggets, cinnamon sugar pretzels nuggets and pretzel dog.

Auntie Anne’s isn’t what it used to be, at least at this location. Wait in a long line, excited for fresh warm pretzels, spent $30 for 2 pretzel nuggets & 2 lemonades. I was very let down & lost my appetite after eating 3 hard & cold pretzels. :( I also asked to try the cinnamon pretzel nugget for my daughter & after spending $30 it was a “no we don’t do samples”.

Pathetic SLOW customer service. The woman working here could careless about her job and it shows. Slow as molasses, busy texting in between orders. Not paying any attention to the amount of customers waiting and the fact that the line is gigantic. If she ever lands a real job she wouldn’t last a week. Bottom line, get ready to wait.

Bad customer service. Worker was a young African American with orange bleached hair who seemed careless and was just drinking the Auntie Anne’s drinks. He was very unprofessional. Stood in the long line 3x just to be told “the pretzel nuggets will be refilled in 20 minutes”. There was no apology or even sorry for the inconvenience. They should have a sign for times like this. He was the only one working and he was extremely slow.

One of the best Cinnabon and the prestels I ever had,so fresh,try prestels with the cheese dip,just $1 extra for it,but trust me it’s worth it n a perfect delicious combo,the place is really busy but must say it’s very fast,love the fastest customer service ?need to stop by then one time?

Went to the tree lighting with my family tonight and we figured something warm would warm us up. The person at the counter serving us wasn't exactly rude but made us feel rushed and they didn't care and we had to remind him we were adding to our order. We wanted to get the pretzel dogs but they looked like they have been sitting on counter for hours. We got cinnamon pretzel bites, classic pretzel & regular pretzel bites and they were all burnt as well. Not very happy I used to go here for pretzels all the time and it has gone downhill. Very disappointing ?.