this is my second time going there. the first time i asked for a frozen hot chocolate and they gave me some type of frozen coffee drink. one of the managers were very nice and gave me the drink i asked for. the second time around i asked for the same drink and asked for NO whipped cream. i get my drink and there’s whipped cream on top of it. none of the employees read the orders it’s really not that hard. i also said thank you when i got the drink and the employee gave me a nasty look. it’s not that hard to have some manners and good customer service.
Atmosphere: 1
Food: 5
Service: 1
Nina
This location needs to be gutted out. You would think with the “renovation ”, the service would have gotten better. To management, please train your staff to know what food items Dunkin’ carries. There is no reason why the cashier is telling me they don’t sell flavored cream cheeses when I order them daily ( garden veggie, strawberry) and is completely lost and dumbfounded to what I’m talking about. I had to drive to another location because he also refused to even look. The least he could have done is checked, especially when I know it’s in the draw because I order this again daily. Not to add, the coffee at this location particularly is always watered down and tastes like it was prepared in the sink.
Jose Burgos
Rude staff.
Ruben Friedman
The cashiers/waiters were great!
Atmosphere: 3
Food: 5
Service: 5
Michael
They need to learn how to make a good cup of coffee and when you say milk and four sugar make sure to put that exact amount and don’t leave the coffee looking black…ADDDDDDDDDDDD THE MILK AND SUGAR. These employees need a good training or to get let go.
Atmosphere: 1
Food: 1
Service: 1
JOHANA Bautista Duran
I ordered an iced cappuccino and they gave it to me with less than half the glass, practically they are stealing more than half the glass, and without ice, besides the fact that the service is poor they could be more considerate
Atmosphere: 2
Food: 2
Service: 2
Ąąrǿɲ ɱęɲęşęş Ƒęrɲąɲdęz
Excellent
Atmosphere: 5
Food: 5
Service: 5
Tasia Baron
They suck .. everytime I get from this location it’s terrible .. don’t know what the difference is between munchkins and donuts .
Food: 1
Service: 1
Myra Zuckerman Reisman
Friendly, helpful, efficient workers. Very good coffee and good tasting donuts and ice cream. Has some great bargains. Buy 6 donuts and get six more for free.
Atmosphere: 5
Food: 5
Service: 5
Mahi Ahmed
They need to fire all the employees and do a clean sweep with new trained employees. This specific Dunkin has a way of making drinks that taste worse than the other locations. And not only that, if I order a large hot cup of coffee or latte they always manage to fill it way under the line like a medium. Drive a mile down to the newer one with a drive through. This location is the worst representation of the Dunkin Franchise
Drive thru was or walked in they were timely, friendly and ready quick in and out.
Atmosphere: 5
Food: 5
Service: 5
Laura Br NY
Only qualm is very dangerous exits and entrances into parking lot. Very busy intersection. Treacherous to park.
Atmosphere: 4
Food: 5
Service: 5
Maydeli Santos
I love this place and I go here almost everyday for breakfast, they got my order wrong once but I think that was my fault but the food and service here is amazing🥹🤤🤤
Atmosphere: 5
Food: 4
Service: 4
Dylan O'Regan
I come here regularly, not going to now after I had to wait for 10-15 minutes for the cashier she was in theBACK ROOM WITH A CUSTOMER NON WORKER CHECK YOUR CAMERAS some funky shit. 9-15-25
Atmosphere: 1
Food: 3
Service: 1
Cool Noor08
A lady gave me the wrong drink (iced matcha) and I told her i ordered a iced chai kindly and apologized if she misheard me. I don't know if she was trying to gaslight me or was too lazy to make the drink i actually ordered but she repeated that i ordered a iced matcha when i did not. she then proceeded to give me attitude and slammed the drink on the table after making it…
this is my second time going there. the first time i asked for a frozen hot chocolate and they gave me some type of frozen coffee drink. one of the managers were very nice and gave me the drink i asked for. the second time around i asked for the same drink and asked for NO whipped cream. i get my drink and there’s whipped cream on top of it. none of the employees read the orders it’s really not that hard. i also said thank you when i got the drink and the employee gave me a nasty look. it’s not that hard to have some manners and good customer service.
Atmosphere: 1
Food: 5
Service: 1
This location needs to be gutted out. You would think with the “renovation ”, the service would have gotten better. To management, please train your staff to know what food items Dunkin’ carries. There is no reason why the cashier is telling me they don’t sell flavored cream cheeses when I order them daily ( garden veggie, strawberry) and is completely lost and dumbfounded to what I’m talking about. I had to drive to another location because he also refused to even look. The least he could have done is checked, especially when I know it’s in the draw because I order this again daily. Not to add, the coffee at this location particularly is always watered down and tastes like it was prepared in the sink.
Rude staff.
The cashiers/waiters were great!
Atmosphere: 3
Food: 5
Service: 5
They need to learn how to make a good cup of coffee and when you say milk and four sugar make sure to put that exact amount and don’t leave the coffee looking black…ADDDDDDDDDDDD THE MILK AND SUGAR. These employees need a good training or to get let go.
Atmosphere: 1
Food: 1
Service: 1
I ordered an iced cappuccino and they gave it to me with less than half the glass, practically they are stealing more than half the glass, and without ice, besides the fact that the service is poor they could be more considerate
Atmosphere: 2
Food: 2
Service: 2
Excellent
Atmosphere: 5
Food: 5
Service: 5
They suck .. everytime I get from this location it’s terrible .. don’t know what the difference is between munchkins and donuts .
Food: 1
Service: 1
Friendly, helpful, efficient workers. Very good coffee and good tasting donuts and ice cream. Has some great bargains. Buy 6 donuts and get six more for free.
Atmosphere: 5
Food: 5
Service: 5
They need to fire all the employees and do a clean sweep with new trained employees. This specific Dunkin has a way of making drinks that taste worse than the other locations. And not only that, if I order a large hot cup of coffee or latte they always manage to fill it way under the line like a medium. Drive a mile down to the newer one with a drive through. This location is the worst representation of the Dunkin Franchise
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive thru was or walked in they were timely, friendly and ready quick in and out.
Atmosphere: 5
Food: 5
Service: 5
Only qualm is very dangerous exits and entrances into parking lot. Very busy intersection. Treacherous to park.
Atmosphere: 4
Food: 5
Service: 5
I love this place and I go here almost everyday for breakfast, they got my order wrong once but I think that was my fault but the food and service here is amazing🥹🤤🤤
Atmosphere: 5
Food: 4
Service: 4
I come here regularly, not going to now after I had to wait for 10-15 minutes for the cashier she was in theBACK ROOM WITH A CUSTOMER NON WORKER CHECK YOUR CAMERAS some funky shit. 9-15-25
Atmosphere: 1
Food: 3
Service: 1
A lady gave me the wrong drink (iced matcha) and I told her i ordered a iced chai kindly and apologized if she misheard me. I don't know if she was trying to gaslight me or was too lazy to make the drink i actually ordered but she repeated that i ordered a iced matcha when i did not. she then proceeded to give me attitude and slammed the drink on the table after making it…
Service: 1
Loading...