I ignored the bad reviews, and they got my entire order wrong. Make sure you check your bag
Ferose Mohamed
Terrible service ? ?... place wasn't clean..
Atmosphere: 1
Food: 1
Service: 1
Jessica Noyes
This location has really gone down hill, the staff is obnoxiously rude, I order the same drink, and it's always a different price, they try to pass off iced coffee for lattes and it's usually nothing but ice and milk anyway, we just sat for 25 minutes in their drive thru with only 3 cars ahead of us, when we got to the window, the employee stood there texting on her watch, keep in mind we're on our way to work, then the drink was of course made wrong and not even full, so I paid $6.00 for a half full glass of iced milk. I understand people have bad days, but not everyday. Needless to say, even though I live right up the street, I'll will go out of my way to go to a different location. The bald girl who acts like the boss was the watch phone texter with a bad attitude and the green haired girl is nasty and obnoxious, and it's these two horrible employees that will close this location down. Bye!
Atmosphere: 1
Food: 1
Service: 1
Rafa Visuals
If you’re black, don’t go to this Dunkin.
Food: 1
Service: 1
S Young
I wish I could leave no stars.We stopped at this location yesterday to grab coffees while we were in the area running errands. We ordered 2 Frozen Coffees and waited a long time to get them. After getting them, we went a block away to the grocery store. After take a few sips, we decided to take the drinks back. They did not taste right and almost had a metallic taste to them.We went back and asked for a refund and were told that no one there could process a refund and she could remake our drinks. We gave her the opportunity to remake them but went with Iced Coffees instead. She gave us 2 large drinks that were filled with half n half and ice.I really wanted my money back now and was told to call today and speak with the manager. Either the location is closed or they don't have working phones because when you call, it goes straight to voicemail. Don't waste your time or your money here. I got ripped off.Update: the store manager reached out to me the day after this review was posted. She apologized and was going to put a gift card in the mail that day since I wasn't in the area for a refund. It's been 2 weeks. I got ripped off.
Service: 1
Bill Maas
Fast service no problem with my order at all. Very little wait time for my order as well.
Food: 4
Service: 4
Recommended dishes: Bagels
Jessica Buchanan
Absolutely horrible customer service this morning.
Joseph Windle-Puente
Waited 20 minutes for our drinks and they did not seem to know that we ordered food. Had to leave without out foid or getting a refund because we were running too late the hospital, luckily just made it.
Atmosphere: 1
Food: 1
Service: 1
Eliana
Best dunkin ever!! Gideon was the best cashier ever and i got my donut super fast!! ???????
Eric
Terrible. We ordered online when we arrived, they informed us they had no large cups (we ordered 3 large drinks) and one of the drinks was no longer offered. I get all that but we never received a call from the store letting us know this now we have to fight with the app for the refund.
When I ordered online they didn’t even have it ready when I ordered one simple thing and I went two days in a row. The second day they even threw away the my order receipt and didn’t even make it. I had to go in and wait till an employee say me and asked me my name and order till they made it.
Atmosphere: 1
Food: 5
Service: 1
joyce Carpenter
The Dunkin Donuts on Deleware Ave was the very worst I have been to. I was visiting the area, I went to get a coffee and a corn muffin, I was in the drive thru and when I asked for the corn muffin, which I've gotten at every other Dunkin Donuts I have ever gone to, I was met with " I don't know what your talking about" I reiterated I was ordering a corn muffin, I was told only muffins we got are choc chip, blueberry and he mentioned one I don't recall, not Im sorry we don't carry corn muffins. Just so rude and unprofessional. Won't be back, and the coffee was awful!!!
j w
Best darn coffee I had all day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
april cross
Waited and waited in the drive threw , so parked my car and went in and there's 6 people in there doing nothing , who's the owner ? These kids haven't a clue what the real world is the short kid with dark hair needs a attitude adjustment
John Walsh
Staff is very friendly! The windows are super shiny!
I ignored the bad reviews, and they got my entire order wrong. Make sure you check your bag
Terrible service ? ?... place wasn't clean..
Atmosphere: 1
Food: 1
Service: 1
This location has really gone down hill, the staff is obnoxiously rude, I order the same drink, and it's always a different price, they try to pass off iced coffee for lattes and it's usually nothing but ice and milk anyway, we just sat for 25 minutes in their drive thru with only 3 cars ahead of us, when we got to the window, the employee stood there texting on her watch, keep in mind we're on our way to work, then the drink was of course made wrong and not even full, so I paid $6.00 for a half full glass of iced milk. I understand people have bad days, but not everyday. Needless to say, even though I live right up the street, I'll will go out of my way to go to a different location. The bald girl who acts like the boss was the watch phone texter with a bad attitude and the green haired girl is nasty and obnoxious, and it's these two horrible employees that will close this location down. Bye!
Atmosphere: 1
Food: 1
Service: 1
If you’re black, don’t go to this Dunkin.
Food: 1
Service: 1
I wish I could leave no stars.We stopped at this location yesterday to grab coffees while we were in the area running errands. We ordered 2 Frozen Coffees and waited a long time to get them. After getting them, we went a block away to the grocery store. After take a few sips, we decided to take the drinks back. They did not taste right and almost had a metallic taste to them.We went back and asked for a refund and were told that no one there could process a refund and she could remake our drinks. We gave her the opportunity to remake them but went with Iced Coffees instead. She gave us 2 large drinks that were filled with half n half and ice.I really wanted my money back now and was told to call today and speak with the manager. Either the location is closed or they don't have working phones because when you call, it goes straight to voicemail. Don't waste your time or your money here. I got ripped off.Update: the store manager reached out to me the day after this review was posted. She apologized and was going to put a gift card in the mail that day since I wasn't in the area for a refund. It's been 2 weeks. I got ripped off.
Service: 1
Fast service no problem with my order at all. Very little wait time for my order as well.
Food: 4
Service: 4
Recommended dishes: Bagels
Absolutely horrible customer service this morning.
Waited 20 minutes for our drinks and they did not seem to know that we ordered food. Had to leave without out foid or getting a refund because we were running too late the hospital, luckily just made it.
Atmosphere: 1
Food: 1
Service: 1
Best dunkin ever!! Gideon was the best cashier ever and i got my donut super fast!! ???????
Terrible. We ordered online when we arrived, they informed us they had no large cups (we ordered 3 large drinks) and one of the drinks was no longer offered. I get all that but we never received a call from the store letting us know this now we have to fight with the app for the refund.
Restaurantji Recommends
When I ordered online they didn’t even have it ready when I ordered one simple thing and I went two days in a row. The second day they even threw away the my order receipt and didn’t even make it. I had to go in and wait till an employee say me and asked me my name and order till they made it.
Atmosphere: 1
Food: 5
Service: 1
The Dunkin Donuts on Deleware Ave was the very worst I have been to. I was visiting the area, I went to get a coffee and a corn muffin, I was in the drive thru and when I asked for the corn muffin, which I've gotten at every other Dunkin Donuts I have ever gone to, I was met with " I don't know what your talking about" I reiterated I was ordering a corn muffin, I was told only muffins we got are choc chip, blueberry and he mentioned one I don't recall, not Im sorry we don't carry corn muffins. Just so rude and unprofessional. Won't be back, and the coffee was awful!!!
Best darn coffee I had all day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Waited and waited in the drive threw , so parked my car and went in and there's 6 people in there doing nothing , who's the owner ? These kids haven't a clue what the real world is the short kid with dark hair needs a attitude adjustment
Staff is very friendly! The windows are super shiny!