While I love their ice cream, I can't believe I was charged $5 for a junior size w/sprinkles. I can't eat large portions. So this size works for me. The price, however, does not! #ridiculous #ripoff
Morgan Bowerman
Their milkshakes are the BEST!
Tracy Johnson
Was our first time here. Will not return. Ladies at the counter seemed nice. Till a customer had an attitude about something. The young lady working opened the screen and threw the ladies ice cream cone out the window onto the ground. Splattering it on several people’s feet.
Krystal staff
They do not have custard, they only have ice cream.
Atmosphere: 3
Food: 2
Service: 4
Margot Plumadore
It's always a great ice cream product. We can count on a creamy, delicious treat every stop. Brownie Sundae is the 👌
Atmosphere: 4
Food: 5
Service: 5
Kim Duquette
Dietary restrictions: Vegan options
Parking: Sometimes it is difficult to get out of their parking lot
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Fudge, Twist Ice Cream Cone
Theresa
The ice cream is my favorite in the capital district. Service is always very polite!
Atmosphere: 5
Food: 5
Service: 5
Armentina Meeker- Wilder (Tina)
Ice cream cones yummy
Service: 5
Holly Lyons
Best soft serve in the capital region, and a variety of dip flavors that are delicious!
The spiders are out of control. It is sad that I find myself writing a poor review for Jim’s because it has been one of my favorite soft-serve ice cream stands for years. I took out-of-town visitors there in July, only to find that the entire place had been overrun by spiders. I’m talking about something like 1000 spiders or more, running around on webs over every square inch of the ceiling and under the picnic tables. Anyone standing in line was within a few feet of dozens of spiders above their head. We couldn’t sit at the tables because our legs would’ve been in the middle of spiderwebs full of spiders. Our guests took it well, such as they could, but I was wishing I had not brought them there. I was about to try again today, but checked reviews first and found that people have been complaining about the spiders since then up until just three days ago. So apparently it has not been addressed in the two months since I was there with my guests. In addition, the workers on the job that night were so distracted by the conversations they were having with each other that they were very slow and not paying proper attention to the customers, even though there was a line of people waiting. I hope they fix these problems because I would really like to go back in the future.
Atmosphere: 1
Food: 4
Service: 1
Drew Lasater
Love the ice cream here. The black cherry sundae is amazing.
Atmosphere: 5
Food: 5
Service: 5
Ruslan
Very tasty ice cream, my daughter is delighted.
Atmosphere: 5
Food: 5
Service: 5
Tatiana Durbak
The ice cream and service were excellent. The ice cream selection is VERY limited.
Mike Memole
Have not been here in 15 years and still the same great tasting ice cream as I remember
The best soft serve in upstate NY
While I love their ice cream, I can't believe I was charged $5 for a junior size w/sprinkles. I can't eat large portions. So this size works for me. The price, however, does not! #ridiculous #ripoff
Their milkshakes are the BEST!
Was our first time here. Will not return. Ladies at the counter seemed nice. Till a customer had an attitude about something. The young lady working opened the screen and threw the ladies ice cream cone out the window onto the ground. Splattering it on several people’s feet.
They do not have custard, they only have ice cream.
Atmosphere: 3
Food: 2
Service: 4
It's always a great ice cream product. We can count on a creamy, delicious treat every stop. Brownie Sundae is the 👌
Atmosphere: 4
Food: 5
Service: 5
Dietary restrictions: Vegan options
Parking: Sometimes it is difficult to get out of their parking lot
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Fudge, Twist Ice Cream Cone
The ice cream is my favorite in the capital district. Service is always very polite!
Atmosphere: 5
Food: 5
Service: 5
Ice cream cones yummy
Service: 5
Best soft serve in the capital region, and a variety of dip flavors that are delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Twist Ice Cream Cone
Restaurantji Recommends
The spiders are out of control. It is sad that I find myself writing a poor review for Jim’s because it has been one of my favorite soft-serve ice cream stands for years. I took out-of-town visitors there in July, only to find that the entire place had been overrun by spiders. I’m talking about something like 1000 spiders or more, running around on webs over every square inch of the ceiling and under the picnic tables. Anyone standing in line was within a few feet of dozens of spiders above their head. We couldn’t sit at the tables because our legs would’ve been in the middle of spiderwebs full of spiders. Our guests took it well, such as they could, but I was wishing I had not brought them there. I was about to try again today, but checked reviews first and found that people have been complaining about the spiders since then up until just three days ago. So apparently it has not been addressed in the two months since I was there with my guests.
In addition, the workers on the job that night were so distracted by the conversations they were having with each other that they were very slow and not paying proper attention to the customers, even though there was a line of people waiting.
I hope they fix these problems because I would really like to go back in the future.
Atmosphere: 1
Food: 4
Service: 1
Love the ice cream here. The black cherry sundae is amazing.
Atmosphere: 5
Food: 5
Service: 5
Very tasty ice cream, my daughter is delighted.
Atmosphere: 5
Food: 5
Service: 5
The ice cream and service were excellent. The ice cream selection is VERY limited.
Have not been here in 15 years and still the same great tasting ice cream as I remember
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