Family owned business! Never had a problem! I would recommend anyone to go there.
Atmosphere: 5
Food: 5
Service: 5
Cliff Thompson
The Girls are Friendly hard workers,food is great too.
Atmosphere: 5
Food: 5
Service: 5
Tatiana Durbak
The door was open, so we walked in. The waitresses yelled, in an unpleasant tone: ""We're closed!" When I pointed out that there was no sign on the door, they shouted, in an equally unpleasant voice that there was a board. The women could have given the same info in a much more pleasant manner. It's not at all clear to me why they wd leave the door open. The message that I re v lived was that I was inconveniencing them even though they had left the door open. They clearly don't care about customers. When I told them that I wouldn't come again because of their behavior, t hh ey shrugged their shoulders and rolled their eyes. STAY AWAY FROM THIS PLACE!!!!!
Atmosphere: 1
Service: 1
Tessa Wall
Stopped by for the first time today for breakfast - will definitely be back! The food was great; served quickly and reasonably priced. The service was prompt and very friendly!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pancakes and Bacon
Tim Haverly
My go to place for breakfast! Great prices, and they know what I want! Need going there since they opened in the 80's.
Recommended dishes: Roast Beef Club Sandwich, Three French Toast or Pancakes, Vestern Egg Sandwich
Troy Soka
time machine back to the 70’s
David Dorsey
Wonderful people, reasonably priced food. Tools has been an iconic family style restaurant, bringing friends and family together. CHEERS! -Dave Dorsey
Wheelchair accessibility: Near the front main entrance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corned Beef Hash with Bacon
Colleen Katsares
Our first time here for breakfast excellent service excellent food loved the home fries with real onions in them gave it lots of flavor, coffee excellent a nice home time feel restaurant keep up the good work we will come again !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffles, Pancakes and Bacon, Two Eggs Home Fries and Toast, Corned Beef Hash with Bacon
Shaljan
It's rare that a place and server deserved zero tip but just a tour de force here. If you're not a local (which I am) and if you are not known to them, don't waste your time.
If they did one single thing right I would've tipped out of obligation because I've served and bussed tables before. Not here. Every item of food took forever, we were served after people who came before us, and the food came out cold except my son's $10 kids meal hot dog (fries were cold).
The bar for my expectations and deserving a diner tip are very low. For example, if any single one thing they messed up just wasn't messed up, then I would've left a tip.
Like warm food? Tip. The french dip having actually dip/au jus being served with it? Tip. The waitress just not spilling half my kids fries on the floor? Tip. The waitress spilling the fries but actually replacing them? Tip. The waitress at any point before the bill coming back and asking if the boys needed more water? Tip.
The au jus for my French dip was brought out after my wife and two little kids were in the car, and I had been waiting for 10 minutes for my check. No apology or acknowledgment at all.
If you are saying "well why did you stay? Why did you pay? I would've walked out! It's your own fault!" You are correct. But when you have two kids under 4 who are hungry and cranky and you've been to two other places with hour long waits while on the road, the answer is unfortunately "this place or we go without food. Just give me something warm to eat". Little did we know that was not on the menu this Saturday afternoon.
Do yourself a favor. Go to the luncheonette or My Place down the road if you have to stay local, or drive to albany or Selkirk instead. Or Stewart's for better service.
Kid-friendliness: It's a great spot to take kids for food.
Wheelchair accessibility: There is no lip into the door and they have handicapped parking to make it easy to get there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle, Pancakes and Bacon, Eggs Benedict
Mary Kate Lasch
Homemade cooking at its best. This place has a nice neighborhood feel and the food is excellent. Katie is amazing, she has many regulars and greets them all by name. She makes the most amazing desserts, a must try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toast, Egg Sandwich, Bacon and Egg
Andres J
Great breakfast worth the wait at peak times. Parking gets dicey as people come in from church.Everything is fresh made and the staff is attentive. Coffee is your standard diner fare. Desserts are worth leaving
Family owned business!
Never had a problem!
I would recommend anyone to go there.
Atmosphere: 5
Food: 5
Service: 5
The Girls are Friendly hard workers,food is great too.
Atmosphere: 5
Food: 5
Service: 5
The door was open, so we walked in. The waitresses yelled, in an unpleasant tone: ""We're closed!" When I pointed out that there was no sign on the door, they shouted, in an equally unpleasant voice that there was a board.
The women could have given the same info in a much more pleasant manner. It's not at all clear to me why they wd leave the door open.
The message that I re v lived was that I was inconveniencing them even though they had left the door open.
They clearly don't care about customers. When I told them that I wouldn't come again because of their behavior, t hh ey shrugged their shoulders and rolled their eyes.
STAY AWAY FROM THIS PLACE!!!!!
Atmosphere: 1
Service: 1
Stopped by for the first time today for breakfast - will definitely be back! The food was great; served quickly and reasonably priced. The service was prompt and very friendly!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pancakes and Bacon
My go to place for breakfast! Great prices, and they know what I want! Need going there since they opened in the 80's.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Two Eggs Home Fries and Toast
Always great
Wheelchair accessibility: Easy access level entrance yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Club Sandwich, Three French Toast or Pancakes, Vestern Egg Sandwich
time machine back to the 70’s
Wonderful people, reasonably priced food. Tools has been an iconic family style restaurant, bringing friends and family together.
CHEERS!
-Dave Dorsey
Wheelchair accessibility: Near the front main entrance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corned Beef Hash with Bacon
Our first time here for breakfast excellent service excellent food loved the home fries with real onions in them gave it lots of flavor, coffee excellent a nice home time feel restaurant keep up the good work we will come again !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffles, Pancakes and Bacon, Two Eggs Home Fries and Toast, Corned Beef Hash with Bacon
It's rare that a place and server deserved zero tip but just a tour de force here. If you're not a local (which I am) and if you are not known to them, don't waste your time.
If they did one single thing right I would've tipped out of obligation because I've served and bussed tables before. Not here. Every item of food took forever, we were served after people who came before us, and the food came out cold except my son's $10 kids meal hot dog (fries were cold).
The bar for my expectations and deserving a diner tip are very low. For example, if any single one thing they messed up just wasn't messed up, then I would've left a tip.
Like warm food? Tip.
The french dip having actually dip/au jus being served with it? Tip.
The waitress just not spilling half my kids fries on the floor? Tip.
The waitress spilling the fries but actually replacing them? Tip.
The waitress at any point before the bill coming back and asking if the boys needed more water? Tip.
The au jus for my French dip was brought out after my wife and two little kids were in the car, and I had been waiting for 10 minutes for my check. No apology or acknowledgment at all.
If you are saying "well why did you stay? Why did you pay? I would've walked out! It's your own fault!" You are correct. But when you have two kids under 4 who are hungry and cranky and you've been to two other places with hour long waits while on the road, the answer is unfortunately "this place or we go without food. Just give me something warm to eat". Little did we know that was not on the menu this Saturday afternoon.
Do yourself a favor. Go to the luncheonette or My Place down the road if you have to stay local, or drive to albany or Selkirk instead. Or Stewart's for better service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great neighborhood place. Very friendly.
Atmosphere: 5
Food: 4
Service: 5
Baco and Rye toast was very hard to
Atmosphere: 3
Food: 1
Service: 5
A great local diner.
Kid-friendliness: It's a great spot to take kids for food.
Wheelchair accessibility: There is no lip into the door and they have handicapped parking to make it easy to get there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle, Pancakes and Bacon, Eggs Benedict
Homemade cooking at its best. This place has a nice neighborhood feel and the food is excellent. Katie is amazing, she has many regulars and greets them all by name. She makes the most amazing desserts, a must try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toast, Egg Sandwich, Bacon and Egg
Great breakfast worth the wait at peak times. Parking gets dicey as people come in from church.Everything is fresh made and the staff is attentive. Coffee is your standard diner fare. Desserts are worth leaving
Atmosphere: 5
Food: 5
Service: 5
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