I told the manager that the TV was broken and he was very rude to me and said there's nothing wrong with it. Screen was all blue.
Atmosphere: 1
Food: 4
Service: 1
Joan Bartels
Food was not warm and bad idea getting rid of the potato cakes that were Always nice and hot versus cold French fries
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Potato Cakes, Roast Beef
Kirk Lipowski
It's roughly 6:30pm on a Sunday. I pull up to the drive through. The guy asks if I would be interested in a meal. I reply that's a good question. I say I want to get two regular roast beef sandwiches, some potato cakes and a shake, can that be made into a combo or should I just order them separately? He replies ok two regular roast beef sandwiches, anything else?.... I'm dumbfounded. Yes, I'd like 4 potato cakes and a jamocha shake. He tells me the total, I drive around, process the credit card, it's all good. A couple minutes pass, he comes to the window, hands me the bag and starts to close the window. Uh, can I maybe get some Arby's sauce? Oh, yeah.. so he hands me some. I start to drive away, check the bag, I only see two potato cakes. I check the receipt, got charged for four. So I throw it in reverse. A girl comes to the window, I explain the discrepancy. She apologizes and said she'll take care of it right away. While I'm waiting I check out the bag again. One potato cake is STILL PARTIALLY RAW! So when she comes back to the window with the missing food, I tell her about this new problem. She's mortified. She says she'll get me four freshly made potato cakes. Thanks, I appreciate that. In the five minutes it takes to make them (I worked at Arby's 30 years ago so I know they take some time to cook), I look in the bag again and there's no straw for the shake. What the hell is going on here? These kids are making $15-17 per hour and nearly every aspect of the order/experience was messed up. They should be utterly ashamed of their personal performance. At least that one guy. The other girl seemed to have her act together.
Yesterday I enjoyed amazing customer service. Went inside to pick up an online order and the young lady that I encountered was simply amazing. I have rarely encountered such a friendly, happy fast food worker with an engaging smile and customer oriented attitude. Amazing!!! Not to mention that Arby’s always has amazing food and the potato cakes are back!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's We Have the Meats, Roast Beef, Double Roast Beef
Jerry Rogacki
Parking: They have handicap parking close to ghe door not far from the door like other stores in area have
Wheelchair accessibility: Yes it is
Recommended dishes: Roast Beef, Curly Fries
Troy Kendon
Very laid back and relaxed in the evenings. If you need a place of rest here is one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries with Cheese, Curly Fries
I love this place...
I told the manager that the TV was broken and he was very rude to me and said there's nothing wrong with it. Screen was all blue.
Atmosphere: 1
Food: 4
Service: 1
Food was not warm and bad idea getting rid of the potato cakes that were Always nice and hot versus cold French fries
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Potato Cakes, Roast Beef
It's roughly 6:30pm on a Sunday. I pull up to the drive through. The guy asks if I would be interested in a meal. I reply that's a good question. I say I want to get two regular roast beef sandwiches, some potato cakes and a shake, can that be made into a combo or should I just order them separately? He replies ok two regular roast beef sandwiches, anything else?.... I'm dumbfounded. Yes, I'd like 4 potato cakes and a jamocha shake. He tells me the total, I drive around, process the credit card, it's all good. A couple minutes pass, he comes to the window, hands me the bag and starts to close the window. Uh, can I maybe get some Arby's sauce? Oh, yeah.. so he hands me some. I start to drive away, check the bag, I only see two potato cakes. I check the receipt, got charged for four. So I throw it in reverse. A girl comes to the window, I explain the discrepancy. She apologizes and said she'll take care of it right away. While I'm waiting I check out the bag again. One potato cake is STILL PARTIALLY RAW! So when she comes back to the window with the missing food, I tell her about this new problem. She's mortified. She says she'll get me four freshly made potato cakes. Thanks, I appreciate that. In the five minutes it takes to make them (I worked at Arby's 30 years ago so I know they take some time to cook), I look in the bag again and there's no straw for the shake. What the hell is going on here? These kids are making $15-17 per hour and nearly every aspect of the order/experience was messed up. They should be utterly ashamed of their personal performance. At least that one guy. The other girl seemed to have her act together.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Potato Cakes, Roast Beef
Excellent roast beef !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, Double Roast Beef
Not so crowded and lots of fun
Atmosphere: 5
Great portions for the money.
Atmosphere: 5
Food: 5
Service: 5
Yesterday I enjoyed amazing customer service. Went inside to pick up an online order and the young lady that I encountered was simply amazing. I have rarely encountered such a friendly, happy fast food worker with an engaging smile and customer oriented attitude. Amazing!!! Not to mention that Arby’s always has amazing food and the potato cakes are back!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's We Have the Meats, Roast Beef, Double Roast Beef
Parking: They have handicap parking close to ghe door not far from the door like other stores in area have
Wheelchair accessibility: Yes it is
Recommended dishes: Roast Beef, Curly Fries
Very laid back and relaxed in the evenings. If you need a place of rest here is one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries with Cheese, Curly Fries
Restaurantji Recommends
Love arbys food, especially there fish sandwich when they have them!! The gyros are awesome, just wish they had feta cheese for them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzerella Sticks, French Dip, Roast Beef, Beef 'N Cheddar, Reuben, Curly Fries
Something about them that bring me only here.
They are so nice at this location and the food is always great.
Atmosphere: 4
Food: 5
Service: 5
Fish sandwich was good service very slow at drive
Atmosphere: 3
Food: 3
Service: 3
Better than burgers..but not by
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
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