Arby's
4827 Broadway, Depew
(716) 681-1170
Recent Reviews
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Professional and courteous
Atmosphere: 4
Food: 4
Service: 4
Mobile order. Food made incorrectly. Apparently making a sandwich is very difficult. It will be great when fast food places are staffed by robots who can actually read.
Atmosphere: 1
Food: 1
Service: 1
Wish it was more deals. Good food real expensive
Atmosphere: 5
Food: 5
Service: 5
Arby’s Review: When Did Fast Food Get This Expensive?
I haven’t eaten at Arby’s in years, but decided to give it another try today. I usually stick with places like McDonald’s or Burger King, but figured I’d switch it up. Unfortunately, I was shocked by the price.
I ordered two meals with shakes, and the total was nearly $50. That’s not a typo—fifty dollars for fast food. Just the other day, my wife and I went to Applebee’s. We had an appetizer, two drinks, and two solid meals—all for around the same price. So naturally, I asked myself: why am I paying sit-down restaurant prices for drive-thru food?
I get that prices are rising everywhere, but fast food used to be a budget-friendly option. Now, it feels like I’m better off enjoying a full-service meal at a diner or casual restaurant for the same cost. If I’m going to spend that kind of money, I’d rather sit down, relax, and get more value for it.
If I had to choose a fast food place, I’d probably stick with McDonald’s—it’s at least a bit cheaper and offers more value deals. But Arby’s? Not anymore. These prices are just unreasonable. I could grab a roast beef sandwich at Wegman’s down the road for a fraction of the cost.
Bottom line: Arby’s lost me today, and I don’t think I’ll be back.
Atmosphere: 4
Food: 4
Service: 5
Food was hot and good. Staff was very friendly and polite.
Atmosphere: 4
Food: 4
Service: 5
The gentleman behind the counter was very polite. Food was made to order, and the fries were awesome. Had two crispy fish and an Arby's regular.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Crinkle Fries Medium
They Had the Beef.
Now I had it .
all gone.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef, Curly Fries
I love this place...
I told the manager that the TV was broken and he was very rude to me and said there's nothing wrong with it. Screen was all blue.
Atmosphere: 1
Food: 4
Service: 1
Food was not warm and bad idea getting rid of the potato cakes that were Always nice and hot versus cold French fries
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Potato Cakes, Roast Beef
Restaurantji Recommends
It's roughly 6:30pm on a Sunday. I pull up to the drive through. The guy asks if I would be interested in a meal. I reply that's a good question. I say I want to get two regular roast beef sandwiches, some potato cakes and a shake, can that be made into a combo or should I just order them separately? He replies ok two regular roast beef sandwiches, anything else?.... I'm dumbfounded. Yes, I'd like 4 potato cakes and a jamocha shake. He tells me the total, I drive around, process the credit card, it's all good. A couple minutes pass, he comes to the window, hands me the bag and starts to close the window. Uh, can I maybe get some Arby's sauce? Oh, yeah.. so he hands me some. I start to drive away, check the bag, I only see two potato cakes. I check the receipt, got charged for four. So I throw it in reverse. A girl comes to the window, I explain the discrepancy. She apologizes and said she'll take care of it right away. While I'm waiting I check out the bag again. One potato cake is STILL PARTIALLY RAW! So when she comes back to the window with the missing food, I tell her about this new problem. She's mortified. She says she'll get me four freshly made potato cakes. Thanks, I appreciate that. In the five minutes it takes to make them (I worked at Arby's 30 years ago so I know they take some time to cook), I look in the bag again and there's no straw for the shake. What the hell is going on here? These kids are making $15-17 per hour and nearly every aspect of the order/experience was messed up. They should be utterly ashamed of their personal performance. At least that one guy. The other girl seemed to have her act together.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Potato Cakes, Roast Beef
Excellent roast beef !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, Double Roast Beef
Not so crowded and lots of fun
Atmosphere: 5
Great portions for the money.
Atmosphere: 5
Food: 5
Service: 5
Yesterday I enjoyed amazing customer service. Went inside to pick up an online order and the young lady that I encountered was simply amazing. I have rarely encountered such a friendly, happy fast food worker with an engaging smile and customer oriented attitude. Amazing!!! Not to mention that Arby’s always has amazing food and the potato cakes are back!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's We Have the Meats, Roast Beef, Double Roast Beef
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