Burger King

5391 Transit Rd, Depew
(716) 815-5850

Recent Reviews

Sort by
s

Again, I came in to order 2 trios. After pulling out from the drive thru I noticed I was short a French fry. Both lines were very long so I had to park and go inside. I am elderly and walk with a cane and have trouble opening doors. You would think someone would be checking to make sure this doesnt happen.

Atmosphere: 5

Food: 5

Service: 2

Kim geles

Just picked up breakfast, if you like food not cooked this is where to go! Everything we ordered was half cooked

Jason Tresp

This Burger King restaurant is honestly the worst I’ve ever been to! The food was absolutely disgusting, everything was overcooked, lettuce was gross, the restaurant was very dirty to the point that your shoes stick to the floor!! Honestly I’m not gonna say anything to the manager because it’s a waste of time! Never again, I should have known better!!! 😏

Atmosphere: 1

Food: 1

Service: 3

Ivonne Luna

You guys forgot my chicken fries and french fries in my order

Gianna Dunn

I ordered thru the drive thru and asked for cheese on my whopper and double checked multiple times that my burger had cheese and still no cheese on the burger I mean how hard is it to genuinely listen to and read the customers request. and its crazy everytime I go to this specific burger king they mess up my order somehow. incredibly disgusted with the service and displayment of my order and the workers.

Atmosphere: 1

Food: 1

Service: 1

K1NG PUFF

Burt I think his name was works better & faster than all the night shifts combined! All by himself! He gets full credit! The other manager seems to be rude to his employees and he got mad at my friend giving me a free drink like comon you a billion dollar company and you don’t gotta be like that just so rude and unprofessional act like the cup gonna come out your paycheck watch God and Karma get you buddy & whoever else who on that type of negative thinking. Give out to the community, treat people with kindness. Food is well made. Sometimes they take soooo long for no reason…. One worker Burt workers more than 4 workers! And he doing a long shift by himself!!!!! Get like him

Atmosphere: 5

Food: 5

Service: 4

Alize Johnson

Bert “Hyman” at the drive thru was very professional and his energy was amazing. Very polite young man. He is a delight to have working the drive thru. Thank you hyman.

Atmosphere: 5

Food: 5

Service: 5

Page Saeidi

Fast efficent, fresh food, restaurant manager always there professional and polite . Rare fast food experience in general. BK or anywhere else!

Atmosphere: 5

Food: 5

Service: 5

Logan Dawes

Ordered a mobile pickup through the BK app 10 min prior to arriving to the store and when I arrived the order was not ready and the staff didn't bother to ask if I was waiting on anything. I understand the store being busy around lunch time, however the point of a mobile pickup is to be able to walk in, grab your order, and leave. Not wait there for about 10 min with no help. This has happened to me before at this same location. If your looking for a quick bite for your lunch, I would stay away from this location at all costs.

Atmosphere: 1

Service: 1

assad Elbanna

4th time coming in 2 weeks and the food is always old and cold...

Atmosphere: 2

Food: 1

Service: 2

Michele Conklin

Employee was very polite and had a smile on her face. Made the couple of minutes wait worth it.

Atmosphere: 4

Food: 5

Service: 5

Keith Gillogly

The staff is always friendly, courteous, and lively. They're the reason this is my favorite location. They look you in the eye, apologize about the wait, actually smile. Great team.

Atmosphere: 5

Food: 5

Service: 5

Angelous

Dirty bathrooms slow crew and you can tell they don't want to be there. They always seem to get my order wrong or it's cold

Atmosphere: 2

Food: 2

Service: 1

P N

terrible!! went here and got food with wilted, rotting lettuce on the burgers. the employees were ignoring the poor manager—one employee was making burgers while simultaneously texting on her phone. great multitasking!! no napkins given with order, zero napkins in the dispenser. just because your restaurant is filthy does not mean that i want to be. no ketchup dispenser in dining area. was told “we don’t have one because people just make a mess of it. “ maybe you should not be in the restaurant business if you cannot manage it properly. like many businesses now, this one also did not give out a receipt, so that they cannot be held accountable via the review process. no need to worry, i will never be back.

Atmosphere: 1

Food: 1

Service: 1

Anthony Fracasso

Tonight the service was great. Order was correct and the fries were fresh. The dining room area was basically spotless.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Chicken Sandwich

Loading...