Came here and ordered tenders combo. My jaw hurt while im chewing the tenders. It is veryyy stale. And the lady with a red hair went out to smoke while there’s no one in the front and drive thru and when a car was at the drive thru she just went inside and started working without washing her hands . And our order is messed up as well. I dont recommend this location .
Joe G
What an attitude with the lady at the window here. Customer service skills are awful.
Bill Spahn
Why can't they follow simple requests? They can never seem to get orders correct, every time I come. I can't believe I even keep trying, and thinking things will change. The service is terrible, the food has gone down in quaility (not that it was great to begin with anyway), they could care less about anything, they never seem to have certain items. I'm honestly surprised this location is still around. The colonel would be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Greg S
I picked up an 8-piece to go to Canada. When me and my mom opened it, the chicken was so dark I could not believe it. It's like I asked for it well done or something. HORRIBLE!
I CALLED THEM FROM WELLAND ONTARIO, and they said absolutely nothing.... No sorry, no bring one piece back so they could see. Didn't say anything I just hung up.
HORRIBLE STORE, HORRIBLE WELL DONE DARK DARK CHICKEN DON'T GO HERE! ABSOLUTELY GARBAGE. MAYBE THAT'S WHERE THE WHY THEY WERE 40% OFF. BUYER BEWARE 😁
Atmosphere: 1
Food: 1
Service: 1
thkld khgdeg
When ever I come this location for delivery even if is 1hr before they closing they’ll will never have the item, when you go for pick up normal time they’re will come to help you after good few min to 15min then tell you biscuits missing or w.e that’s another 20plus minutes, etc they’re never fully working in this place I go other Kfc never ever go through anything like this location, the whole manager and crew is mess there owner losing money because of their negligence.
Atmosphere: 1
Food: 1
Service: 1
H31xy
Great food, and great people working there too!
Atmosphere: 5
Food: 4
Service: 5
al mujad
Very very poor employee service and poor communication.
Atmosphere: 1
Food: 1
Service: 1
Kathi Ridderhof
Drive thru is never open, go inside to order stand in line to order for almost 15 min to have someone come out and say another 45 min wait for chicken. They didnt know they were running out of chicken? This isn't the first time this has happened. Only 2 workers working. Didn't get anything walked out
Atmosphere: 1
Service: 1
Eric Miller
Went there for a uber eats pickup. Took 5 minutes for anyone to ask what I wanted. When I told them the name of the order I was told it wasn’t ready… and the employee disappeared in back never to be seen again. I walked out 5 minutes later… cancelled the uber eats order.
Service: 1
Mark Saling
Near immediate food poisoning Unfriendly service Think ill go another KFC next time
Terrible customer service and wait times. I would give 0 stars if I could.
I did an online order and showed up 10 minutes after it said it was gonna be ready- it was a Friday night. When I walked in there others walked in behind me. We all stood there for 10 minutes before we got some sort of acknowledgment. All they said when they looked at me was one minute. I then proceeded to wait for another 20 minutes. A person who walked in after me and placed a take out order proceeded to get their food first. I ordered 2 chicken sandwiches 2 drinks, nuggets, fries and cole slaw. It took in total- 45 minutes to get my food. During my wait I asked what was taking so long and they said they didn’t have a cook. I get that- I come from a fast food background BUT I was ALWAYS transparent with my customers if it was gonna be a while. I would have left and come back if that was the case instead of making my kids wait in the car. The employee walked away mid conversation and started swearing behind the counter. They were out of the drink I requested so they offered a different one. When I tasted my SWEET tea. It was the fountain raspberry tea (I hate raspberry; glad I’m not allergic to it as they didn’t say anything about it). I dumped it to get a different drink. I got home and found my order was missing the fries. I’m not shocked. I didn’t bother to go back.
I will never go to this location again. I will be going to Popeyes over this place. If you can’t handle the online orders- refuse them or turn them off. The employees act like they hate their jobs.
Austin Smith
Why is it when I show up for DoorDash I always have a 20 min wait it’s supposed to be done when I show up and this time you missed items after making me wait 15 min
Atmosphere: 1
Food: 1
Service: 1
Grant Quale
I waited over 1 half hour to get waited on the manager was sweeping and another worker was on the phone. The chicken was overcooked and I only got 1breast and the sides were cold. This whole experience took over an hour . Never again
Atmosphere: 3
Food: 2
Service: 1
Jesse Morton
Very very slow especially if you go inside they tend to ignore people at the counter. If you do DoorDash it’s even worst and they serve you absolutely last. They act like they hate their jobs
Atmosphere: 1
Food: 3
Service: 1
Stefanie Manes
Absolutely terrible service! Rude cashier, staff who were in no hurry to take care of the lobby full of guests waiting on orders! We spent over $50 on food we never ended up getting because we walked out after waiting 40 minutes!!
Came here and ordered tenders combo. My jaw hurt while im chewing the tenders. It is veryyy stale. And the lady with a red hair went out to smoke while there’s no one in the front and drive thru and when a car was at the drive thru she just went inside and started working without washing her hands . And our order is messed up as well. I dont recommend this location .
What an attitude with the lady at the window here. Customer service skills are awful.
Why can't they follow simple requests? They can never seem to get orders correct, every time I come. I can't believe I even keep trying, and thinking things will change. The service is terrible, the food has gone down in quaility (not that it was great to begin with anyway), they could care less about anything, they never seem to have certain items. I'm honestly surprised this location is still around. The colonel would be ashamed.
Atmosphere: 1
Food: 1
Service: 1
I picked up an 8-piece to go to Canada. When me and my mom opened it, the chicken was so dark I could not believe it. It's like I asked for it well done or something. HORRIBLE!
I CALLED THEM FROM WELLAND ONTARIO, and they said absolutely nothing.... No sorry, no bring one piece back so they could see. Didn't say anything I just hung up.
HORRIBLE STORE, HORRIBLE WELL DONE DARK DARK CHICKEN DON'T GO HERE! ABSOLUTELY GARBAGE. MAYBE THAT'S WHERE THE WHY THEY WERE 40% OFF. BUYER BEWARE 😁
Atmosphere: 1
Food: 1
Service: 1
When ever I come this location for delivery even if is 1hr before they closing they’ll will never have the item, when you go for pick up normal time they’re will come to help you after good few min to 15min then tell you biscuits missing or w.e that’s another 20plus minutes, etc they’re never fully working in this place I go other Kfc never ever go through anything like this location, the whole manager and crew is mess there owner losing money because of their negligence.
Atmosphere: 1
Food: 1
Service: 1
Great food, and great people working there too!
Atmosphere: 5
Food: 4
Service: 5
Very very poor employee service and poor communication.
Atmosphere: 1
Food: 1
Service: 1
Drive thru is never open, go inside to order stand in line to order for almost 15 min to have someone come out and say another 45 min wait for chicken. They didnt know they were running out of chicken? This isn't the first time this has happened. Only 2 workers working. Didn't get anything walked out
Atmosphere: 1
Service: 1
Went there for a uber eats pickup. Took 5 minutes for anyone to ask what I wanted. When I told them the name of the order I was told it wasn’t ready… and the employee disappeared in back never to be seen again. I walked out 5 minutes later… cancelled the uber eats order.
Service: 1
Near immediate food poisoning
Unfriendly service
Think ill go another KFC next time
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Terrible customer service and wait times. I would give 0 stars if I could.
I did an online order and showed up 10 minutes after it said it was gonna be ready- it was a Friday night. When I walked in there others walked in behind me. We all stood there for 10 minutes before we got some sort of acknowledgment. All they said when they looked at me was one minute. I then proceeded to wait for another 20 minutes. A person who walked in after me and placed a take out order proceeded to get their food first. I ordered 2 chicken sandwiches 2 drinks, nuggets, fries and cole slaw. It took in total- 45 minutes to get my food. During my wait I asked what was taking so long and they said they didn’t have a cook. I get that- I come from a fast food background BUT I was ALWAYS transparent with my customers if it was gonna be a while. I would have left and come back if that was the case instead of making my kids wait in the car. The employee walked away mid conversation and started swearing behind the counter.
They were out of the drink I requested so they offered a different one. When I tasted my SWEET tea. It was the fountain raspberry tea (I hate raspberry; glad I’m not allergic to it as they didn’t say anything about it). I dumped it to get a different drink. I got home and found my order was missing the fries. I’m not shocked. I didn’t bother to go back.
I will never go to this location again. I will be going to Popeyes over this place. If you can’t handle the online orders- refuse them or turn them off. The employees act like they hate their jobs.
Why is it when I show up for DoorDash I always have a 20 min wait it’s supposed to be done when I show up and this time you missed items after making me wait 15 min
Atmosphere: 1
Food: 1
Service: 1
I waited over 1 half hour to get waited on the manager was sweeping and another worker was on the phone. The chicken was overcooked and I only got 1breast and the sides were cold. This whole experience took over an hour . Never again
Atmosphere: 3
Food: 2
Service: 1
Very very slow especially if you go inside they tend to ignore people at the counter. If you do DoorDash it’s even worst and they serve you absolutely last. They act like they hate their jobs
Atmosphere: 1
Food: 3
Service: 1
Absolutely terrible service! Rude cashier, staff who were in no hurry to take care of the lobby full of guests waiting on orders! We spent over $50 on food we never ended up getting because we walked out after waiting 40 minutes!!
Atmosphere: 1
Food: 1
Service: 1
Loading...