Subway
Tops Plaza, 6375 Transit Rd, Lancaster
(716) 391-1161
Recent Reviews
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In 2023, two brothers from Bangladesh bought this franchise, the only Subway in Buffalo with a drive-through. The service is so great that I skip closer Subways to go there. It is truly the best Subway I have ever visited, and I hope Shurif and Jasim are there for years to come.
Atmosphere: 5
Food: 5
Service: 5
Best subway in the town food was amazing service is very good…
Atmosphere: 5
Food: 5
Service: 5
After I made a mistake in the order, they remade my order without an issue. I paid for my order and then asked for an additional item that was an additional cost. They were kind enough not to upcharge me. Incredibly polite, friendly service, fresh and delicious ingredients. Also, this location has a drive-thru. Best Subway around!
Atmosphere: 5
Food: 5
Service: 5
place doesn't accept coupons, will tell you for make your own.when coupon states for any footlong sub
Atmosphere: 1
Food: 3
Service: 1
If I could leave ZERO STARS I would. As soon as me & my fiance walk in, worker yells at us that he isn’t taking coupons (he must of seen it in my hand) So I said no problem we’ll place an online order. I had a promo on the app for B1G1. Sat down & we placed order. 2 mins later the app says my order has been cancelled & I will recieve a refund in a week. I go up to him and asked why it was cancelled? He said oh technology issues. I go ok well can you honor this promotion because we were short on money and it still took it out! And he said no unless he sees receipt on his screen. I showed him my phone & the receipt , he continued to argue that the order never came through. I asked for a manager & he said there isn’t one. So associates are just working the store by themselves?? So upset with this whole experience! But after reading other reviews for this location guess I’m glad it didn’t work out!!! DO NOT WASTE YOUR TIME/MONEY HERE.
Atmosphere: 1
Food: 1
Service: 1
Bread was soggy and not toasted. Not edible.
Food: 1
Place sux. The owner who makes the subs will chince you on the meat. He doesn’t like coupons and will tell you right away what subs aren’t eligible with the coupon. Place is filthy and smells like a toilet. Never again at this
Atmosphere: 1
Food: 1
Service: 1
Sales person behaviour is very bad , and provide me low quality of food , order receipts no 35140-0 23 February 2024Register no 8885
Atmosphere: 1
Food: 1
Service: 1
Staff was so nice!
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 subs online. Person made the wrong sub totally for me. I ordered a steak with 2x cheese, I received a chicken sub with no cheese. Both subs were made with minimal amounts of extra ingredients. Terribly made food in general. I will not go back to this location ever.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
Restaurantji Recommends
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
I loved the easy to use Subway App. We ordered ahead and picked up later. Our subs were waiting hot & fresh. Service was ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Hotshot Italiano, White Chip Macadamia Nut, Oven Roasted Turkey, Buffalo Chicken
First time I was there in years. Went inside first to use the restroom. The restroom smelled like mold and moth balls. Then I went through the drive thru. No hello welcome to subway or anything friendly to say. Just a hard to understand foreign man saying yeah what do you want. Very unprofessional.
I said I had a coupon from the paper for a half foot sub. Automatically he said the owner dont except coupons at all. What the heck? I saw a man storming out of the restaurant because after he gave them a few coupons for 4 full subs. They would not take the coupons. So subway wasted 4 full subs. In which he never paid them after I talked to him. Good for them. Very bad service. Goto another subway. Not this trashy one.
Atmosphere: 1
Service: 1
First time I was there in years. Went inside first to use the restroom. The restroom smelled like mold and moth balls. Then I went through the drive thru. No hello welcome to subway or anything friendly to say. Just a hard to understand foreign man saying yeah what do you want. Very unprofessional.I said I had a coupon from the paper for a half foot sub. Automatically he said the owner dont except coupons at all. What the heck? I saw a man storming out of the restaurant because after he gave them a few coupons for 4 full subs. They would not take the coupons. So subway wasted 4 full subs. In which he never paid them after I talked to him. Good for them. Very bad service. Goto another subway. Not this trashy one.
Atmosphere: 1
Service: 1
This is by far the worst Subway I have ever been to. I have never once received the correct order.
Atmosphere: 1
Food: 1
Service: 1
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