We love the Ted's on Transit Road. We went there today and had a wonderful experience. Too cold to eat outdoors but we usually do with fur baby. The food and service was great.
Debbie Caruana
If it isn't broken, don't fix it! The new ordering system at Union Road location, via a worker with a tablet, is terrible! They got part of my order wrong, and I waited 45 minutes for a replacement. And it was very busy with many customers complaining about the wait, and the manager was on his lunch break during the dinner hour, 6pm -7pm. I stopped going to Ted's after having gone there for over 50 years, when you took the Jumbo burger off the menu, and went back about 2 years ago. Before this new way of ordering, and the food was sub-par. I took my mom there for her belated Mother's day dinner, and this happened. It took more than 45 minutes for my new hot dog to be made, and completely ruined what my mom always said was her favorite hot dog place. After today, I may never go back again. And I know at least 2 customers that were given incorrect items today when I was there, feel the same way. It is a Shame!
Kevin Walgate
Everything is great! And their customer service is outstanding. Needed a copy of a receipt, and they emailed it over within an hour. Thank you!
p
$7 for a piece of cardboard. Will never come back to this place. Absolutely ridiculous
Atmosphere: 4
Food: 1
Service: 3
Kathy Shaw Barnes
We take my parents there three times a month. My parents are in their 90s. The food is the same. The staff however. They need to get their act together. SUCK
Lee Bauer
Things appear to be streamlined. No more small fries or drinks. Food was great and as expected. Hit the spot on a cold winter night.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Regular Hotdog and Fries
Linda Kasprzak
Not happy with no more small soda and tonight with no more small orders of fries. Much too much food and soda for an older person.
Steve Szymura
Yes I like Ted's... Who doesn't?
Thomas Stephenson-Wills
How does this get sent out?
Sarah Freundschuh
We arrived at 7:30pm tonight. No one was in line and we were turned away because there were 8 of us. The worker at the grill, said, "No, I'm not doing it." Then the cashier told us the register was broken and we'd have to order online for everyone in our group. We went to Wendy's across the street, where they took great care of us!
Food could be better . Fries where soggy and hot dog bun should be toasted . But overall okay expensive hot dog.
Atmosphere: 5
Food: 2
Service: 5
Chip Miller
Best Onion Rings anywhere.
Empty Nest Full Tank
Great burger!! Loved it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Jeffrey Dick
I love Ted's regardless of the location the food is the same quality grilled hot dogs Great toppings. Fries Shakes. Just right. And a good loyalty program. Had a free fry today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Foot Long Hot Dog
Jeffrey Dick
Best hot dogs anywhere. ALways glad when I get bak to Buffalo to eat at Ted's. Loyalty program is good, had a free fry today.
Thank you
We love the Ted's on Transit Road. We went there today and had a wonderful experience. Too cold to eat outdoors but we usually do with fur baby. The food and service was great.
If it isn't broken, don't fix it! The new ordering system at Union Road location, via a worker with a tablet, is terrible! They got part of my order wrong, and I waited 45 minutes for a replacement. And it was very busy with many customers complaining about the wait, and the manager was on his lunch break during the dinner hour, 6pm -7pm. I stopped going to Ted's after having gone there for over 50 years, when you took the Jumbo burger off the menu, and went back about 2 years ago. Before this new way of ordering, and the food was sub-par. I took my mom there for her belated Mother's day dinner, and this happened. It took more than 45 minutes for my new hot dog to be made, and completely ruined what my mom always said was her favorite hot dog place. After today, I may never go back again. And I know at least 2 customers that were given incorrect items today when I was there, feel the same way. It is a Shame!
Everything is great! And their customer service is outstanding. Needed a copy of a receipt, and they emailed it over within an hour. Thank you!
$7 for a piece of cardboard. Will never come back to this place. Absolutely ridiculous
Atmosphere: 4
Food: 1
Service: 3
We take my parents there three times a month. My parents are in their 90s. The food is the same. The staff however. They need to get their act together. SUCK
Things appear to be streamlined. No more small fries or drinks. Food was great and as expected. Hit the spot on a cold winter night.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Regular Hotdog and Fries
Not happy with no more small soda and tonight with no more small orders of fries. Much too much food and soda for an older person.
Yes I like Ted's... Who doesn't?
How does this get sent out?
We arrived at 7:30pm tonight. No one was in line and we were turned away because there were 8 of us. The worker at the grill, said, "No, I'm not doing it." Then the cashier told us the register was broken and we'd have to order online for everyone in our group. We went to Wendy's across the street, where they took great care of us!
Service: 1
Restaurantji Recommends
Food could be better . Fries where soggy and hot dog bun should be toasted . But overall okay expensive hot dog.
Atmosphere: 5
Food: 2
Service: 5
Best Onion Rings anywhere.
Great burger!! Loved it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
I love Ted's regardless of the location the food is the same quality grilled hot dogs
Great toppings. Fries Shakes. Just right.
And a good loyalty program. Had a free fry today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Foot Long Hot Dog
Best hot dogs anywhere. ALways glad when I get bak to Buffalo to eat at Ted's. Loyalty program is good, had a free fry today. Thank you
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