Tim Hortons
1199 French Rd, Depew
(716) 608-7611
Recent Reviews
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Personable workers, enjoy going through this drive thru
Atmosphere: 5
Food: 5
Service: 5
Breakfast bagels are always good. Hash browns never taste good. Coffee is always burnt tasting & never tastes how I ordered it. Some of the staff are really nice.
Atmosphere: 4
Food: 3
Service: 4
The best coffee in this place!!!
Food: 5
I just been there a couple of times. And every single time a get Dissatisfaction and disappointment any ways I ORDERED COFFE idk What kind of COFFEE They are giving us But the TASTE is Bad Is BiTTER and it seems to be OLD COFFEE they Coffe they are using is Not FRESH and is not TImhortoms coffee . I’m NoT GOInG Back to that place EVer again if you guys don’t want to start your day with a BAD COFFEE trust me . And besides They never have anything NOt DONUTS Not avocado not cream cheese they never have anything is this place . If I could Give them 0 Stars I would .
The young kids working here are very difficult to get to do things that are customer friendly I have to coach them to give me napkins with my messy bagel or put a sleeve on my coffee that I ordered through the system extra ice in my tea when I say extra ice I shouldn't have to beg every time I come through the drive-thru to get things the right way I just came through here on Thursday August 29th at 3:30 p.m. order a bagel toasted with butter the Bengals barely toasted at all the butter will not even melt on it! Please coach up your young staff to do the right things and how to work properly. PLEASE! Additional comments because I can't respond to the owners comment........ The younger group is very slow to respond to you at the drive-thru I sat there for at least a minute before I asking if someone there? When the younger worker talks to me he's a male maybe more than one responds to me as " hey man" " thanks man" just hire me for a few hours to catch up the staff they will be great! It's all about being treated the way you would like to be treated.
Atmosphere: 3
Food: 3
Service: 2
Tired of being rushed when I try to make sure they have my order right, get rushed through the window so I don’t even have a chance to ask for a receipt, and STILL get the wrong thing even after they cut me off while I try to confirm my SIMPLE coffee. Awful experience.
Dont know what happened to the crew you had before but every time I come in there, its worse than before.
Atmosphere: 1
Food: 3
Service: 1
Got a steak and cheese panini combo with chips. Food was tasty, wish they had better side options like maybe come slaw.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Doughnut
Blue haired girl. Made my drink last Saturday and it was completely utterly disgusting. How can you not make an ice capp properly. I ordered an ice Capp with cream, and it was completely black. And she might’ve tooken a sip in the back, NEVER COMING BACK?
Atmosphere: 1
Food: 1
Service: 1
Just once have a frosted jelly donut . Never have any .
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Doughnut
Restaurantji Recommends
Great service....
Atmosphere: 4
Food: 5
Service: 5
Low doughnut selection. Not good at
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Doughnut
Unfriendly staff
Not the servers fault, I assume this is how they are told to make it, but the Nutella croissants aren't worth the money at all and I figured I'd share. I hope it's just a limited item or they start actually putting Nutella on.
Terrible attitude by staff!
Atmosphere: 1
Food: 4
Service: 1
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