The girl at the counter was being yelled at by a woman picking up an online order l. Because of this happening while she was in the middle of cashing me out for my order she walked away. I gave her cash and since she walked away with my money I walked with my sub. I hope she's okay.
Joseph Golden
Ordered online for my lunch break. 30 minute round trip to pick it up at 2pm. 1 of the 3 ordered was completely wrong. None of which were labeled, might I add. All 3 being completely different, so it would have been easy to mark them, but no. I ordered a club sub (turkey, roast beef, lettuce, tomato, onion, Mike's way on rosemary parm. What I got was turkey on white smothered in mayo, pickles, no cheese. Clearly a mistake on their part. But it's absolutely absurd that you can get something that wrong. It makes it nearly impossible to come back to the store to have someone make another one. You have to just hope they did it right.
Joel Rants
The staff are amazing, Friendly and fast. Food here is so good!
Emily Bentivegna Romanowski
I have to say that my husband and I were pretty disappointed with our meals. The staff was very friendly and had a good comradery with one another. The food however was very underwhelming and just disappointing. The soda did have a funky taste to it as well and had a terrible after taste. I threw away most of my regular sub as I could only tolerate a few bites which is the same consensus from my husband. (He got a giant sub and only took a few bites as well.) For $42.00 I was expecting better quality.
Nancy
Are these workers former rappers or entertainers? Cause they seem way too handsome and pretty to be working here making sandwiches. 😂🙏🥪
Reggie Bourdeau
Not 👍
Chris Forde
Jersey Mike's is always on point everywhere I've been
Brandon Scott
Best customer service around always genuine and appealing to the customer. On top of that the foods da bomb!
Ashlie Carrier
Always hits the spot!!
Laura Grasso
Bread was stale, bacon was cold and hard, toppings didn’t look fresh. Only had mayonnaise for dressing with the toppings. All other dressings weren’t out. Employee was too busy watching TV and not paying attention to the order. Definitely not the experience they claim on TV. Coulda went to Subway and received better service.
First time to a Jersey Mike's. The food, service, and staff were incredible. I overheard the manager coaching his team in such a way that I was ready to jump in and help out. Amazing environment all around!
Ryan barone
Great place and atmosphere. Food was amazing. Customer service exceptional. I recommend.
Eastkeats
Notes: -Service was slow; however, we were notified they were short staffed; this did not compromise quality -It’s cold
Vegetarian options: Portabella mushroom & Swiss is very good
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Turkey Sub
Jason Driscoll (FadedHero)
Staff is great and courteous. Food is always fresh.
Atmosphere: 4
Food: 5
Service: 4
David Valentine
I'm not sure why sub shops in Syracuse have such issues. We just received our order. Pictured is my sub. There are 2 subs with the wrong bread, 1 sub has tomatoes when it was ordered without, nothing is labeled as asked. Everything is just a mess. I just don't understand why there are always issues. Understaffed? Can't read? Don't care? I guess I'm just old and bitter now. Seems like you would be able to order simple subs with out issues. Getting tired of it all.
The girl at the counter was being yelled at by a woman picking up an online order l. Because of this happening while she was in the middle of cashing me out for my order she walked away. I gave her cash and since she walked away with my money I walked with my sub. I hope she's okay.
Ordered online for my lunch break. 30 minute round trip to pick it up at 2pm. 1 of the 3 ordered was completely wrong. None of which were labeled, might I add. All 3 being completely different, so it would have been easy to mark them, but no. I ordered a club sub (turkey, roast beef, lettuce, tomato,
onion, Mike's way on rosemary parm. What I got was turkey on white smothered in mayo, pickles, no cheese. Clearly a mistake on their part. But it's absolutely absurd that you can get something that wrong. It makes it nearly impossible to come back to the store to have someone make another one. You have to just hope they did it right.
The staff are amazing, Friendly and fast. Food here is so good!
I have to say that my husband and I were pretty disappointed with our meals. The staff was very friendly and had a good comradery with one another. The food however was very underwhelming and just disappointing. The soda did have a funky taste to it as well and had a terrible after taste. I threw away most of my regular sub as I could only tolerate a few bites which is the same consensus from my husband. (He got a giant sub and only took a few bites as well.) For $42.00 I was expecting better quality.
Are these workers former rappers or entertainers? Cause they seem way too handsome and pretty to be working here making sandwiches. 😂🙏🥪
Not 👍
Jersey Mike's is always on point everywhere I've been
Best customer service around always genuine and appealing to the customer. On top of that the foods da bomb!
Always hits the spot!!
Bread was stale, bacon was cold and hard, toppings didn’t look fresh. Only had mayonnaise for dressing with the toppings. All other dressings weren’t out. Employee was too busy watching TV and not paying attention to the order. Definitely not the experience they claim on TV. Coulda went to Subway and received better service.
Restaurantji Recommends
First time to a Jersey Mike's. The food, service, and staff were incredible. I overheard the manager coaching his team in such a way that I was ready to jump in and help out. Amazing environment all around!
Great place and atmosphere. Food was amazing. Customer service exceptional. I recommend.
Notes:
-Service was slow; however, we were notified they were short staffed; this did not compromise quality
-It’s cold
Vegetarian options: Portabella mushroom & Swiss is very good
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Turkey Sub
Staff is great and courteous. Food is always fresh.
Atmosphere: 4
Food: 5
Service: 4
I'm not sure why sub shops in Syracuse have such issues. We just received our order. Pictured is my sub. There are 2 subs with the wrong bread, 1 sub has tomatoes when it was ordered without, nothing is labeled as asked. Everything is just a mess. I just don't understand why there are always issues. Understaffed? Can't read? Don't care? I guess I'm just old and bitter now. Seems like you would be able to order simple subs with out issues. Getting tired of it all.
Loading...