Notes: -Service was slow; however, we were notified they were short staffed; this did not compromise quality -It’s cold
Vegetarian options: Portabella mushroom & Swiss is very good
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Turkey Sub
Jason Driscoll (FadedHero)
Staff is great and courteous. Food is always fresh.
Atmosphere: 4
Food: 5
Service: 4
David Valentine
I'm not sure why sub shops in Syracuse have such issues. We just received our order. Pictured is my sub. There are 2 subs with the wrong bread, 1 sub has tomatoes when it was ordered without, nothing is labeled as asked. Everything is just a mess. I just don't understand why there are always issues. Understaffed? Can't read? Don't care? I guess I'm just old and bitter now. Seems like you would be able to order simple subs with out issues. Getting tired of it all.
Tanner Johnson
Mmmmmm Italian
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Renée L.
Good subs, good service
Atmosphere: 4
Food: 4
Service: 5
Renée L. L.
Good subs, good service
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Club Sub
Queen
This was absolutely the worst visit I've had at this place. I used to like coming here, but after today, I will most likely NEVER come back! 1. The employee did not have personal pride about their appearance. Two guys was so filthy looking, I was very pleased they didn't make my sandwich. Disgusting to say the least. 2. The upkeep of the place was in such disarray...it was not very clean. My husband went to the rest room, which he said was filthy and no towels to dry your hands with. 3. We decided to dine in, unfortunately that was a poor choice, with the loud vulgar music playing, very disrespectful to us, the customers. This place really need managers who can pick good responsible employees to work with honor on their behalf. It's an absolute shame to not be able to get the service we deserve as customers. 4. Not to mention, the sandwiches were not even cut all the way through.
Lack luster of a crew. Disgusting and respectful. As one employee took more time with his girl friend hugging and kissing on her! Very poor environment to be in. Was very uncomfortable!
Atmosphere: 1
Food: 3
Service: 1
kevin little
Decided to go there and get a couple of subs, never been here before and always see the commercials so I wanted to try them out. I get there at 8:30 they close at 9 I was greeted with the flat top is turned off for the night only cold subs. I said ok I was going to get a club sandwich and the response was we’re out of bacon. So not only do you turn the flat top off early to limit options but you ran out of bacon too smh. I decided to leave and go to dibella’s sub shop where I always go. Hey guess what l? Their flat top is still on and they bacon. Suffice to say I won’t go back. You guys suck
Atmosphere: 1
Service: 1
Tennex
I showed up 30 minutes before their posted closing time only to be told they’re closed.
Service: 1
Alyssa DeLeon
We went at 4:00 p.m. on a Saturday and found the door open and the restaurant lit up. The workers behind the counter told us they were closing. The door said open until 9:00 p.m. Very poor service, they weren't even kind about it. Have never tried Jersey Mike's and was disappointed to not have the opportunity, and to be addressed so poorly by the employees.
The sub was awesome, lots of meat and very tasty. The price was a little high but it seems they are everywhere these days.
Parking: Regular shopping center parking lot. I had no problem finding close parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Mas C
Was the only customer there where I went. There were 5 people working and no online orders. After waiting for a minute, a man comes up to the counter and asks what I want. I order a cold sub off the menu, not even my own creation. He puts his hands up and walks away. I wait 3 minutes just staring at the staff just standing there. Finally a girl walks up and asks what I would like. I say the same order I said to the first man. She gets the bread, cuts it, and then walks away and starts sweeping. I wait another 5 minutes of watching people do nothing until someone else finally asks what I want to order. I for the 3rd time and to the 3rd person, say my order. He cuts the meat and cheese, puts the sandwich in front of the toppings and walks away. I wait. Five more minutes and someone says that they can take my payment. I said my sandwich isn’t done. She says i need to pay first… ??? I pay. Finally after another 3 minutes someone adds my toppings on. They forgot my pickles. WTH is going on with this restaurant!? 20 minutes to get a sandwich while being the only person there. Ridiculous
Atmosphere: 1
Food: 1
Service: 1
Vikram Gauld
no bread. no subs
Atmosphere: 5
Food: 1
Service: 5
Charles Cassenti (Charlie)
Nice fresh roll. Friendly
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Italian Sub
seth jones
Rude/apathetic staff, slow, out of tuna, rolls stale and crumbly, didn’t have change-took clerk five minutes to get change from back. Never going back.
Notes:
-Service was slow; however, we were notified they were short staffed; this did not compromise quality
-It’s cold
Vegetarian options: Portabella mushroom & Swiss is very good
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Turkey Sub
Staff is great and courteous. Food is always fresh.
Atmosphere: 4
Food: 5
Service: 4
I'm not sure why sub shops in Syracuse have such issues. We just received our order. Pictured is my sub. There are 2 subs with the wrong bread, 1 sub has tomatoes when it was ordered without, nothing is labeled as asked. Everything is just a mess. I just don't understand why there are always issues. Understaffed? Can't read? Don't care? I guess I'm just old and bitter now. Seems like you would be able to order simple subs with out issues. Getting tired of it all.
Mmmmmm Italian
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Good subs, good service
Atmosphere: 4
Food: 4
Service: 5
Good subs, good service
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Club Sub
This was absolutely the worst visit I've had at this place. I used to like coming here, but after today, I will most likely NEVER come back!
1. The employee did not have personal pride about their appearance. Two guys was so filthy looking, I was very pleased they didn't make my sandwich. Disgusting to say the least.
2. The upkeep of the place was in such disarray...it was not very clean. My husband went to the rest room, which he said was filthy and no towels to dry your hands with.
3. We decided to dine in, unfortunately that was a poor choice, with the loud vulgar music playing, very disrespectful to us, the customers.
This place really need managers who can pick good responsible employees to work with honor on their behalf. It's an absolute shame to not be able to get the service we deserve as customers.
4. Not to mention, the sandwiches were not even cut all the way through.
Lack luster of a crew. Disgusting and respectful. As one employee took more time with his girl friend hugging and kissing on her! Very poor environment to be in. Was very uncomfortable!
Atmosphere: 1
Food: 3
Service: 1
Decided to go there and get a couple of subs, never been here before and always see the commercials so I wanted to try them out. I get there at 8:30 they close at 9 I was greeted with the flat top is turned off for the night only cold subs. I said ok I was going to get a club sandwich and the response was we’re out of bacon. So not only do you turn the flat top off early to limit options but you ran out of bacon too smh. I decided to leave and go to dibella’s sub shop where I always go. Hey guess what l? Their flat top is still on and they bacon. Suffice to say I won’t go back. You guys suck
Atmosphere: 1
Service: 1
I showed up 30 minutes before their posted closing time only to be told they’re closed.
Service: 1
We went at 4:00 p.m. on a Saturday and found the door open and the restaurant lit up. The workers behind the counter told us they were closing. The door said open until 9:00 p.m. Very poor service, they weren't even kind about it. Have never tried Jersey Mike's and was disappointed to not have the opportunity, and to be addressed so poorly by the employees.
Service: 1
Restaurantji Recommends
The sub was awesome, lots of meat and very tasty. The price was a little high but it seems they are everywhere these days.
Parking: Regular shopping center parking lot. I had no problem finding close parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Was the only customer there where I went. There were 5 people working and no online orders. After waiting for a minute, a man comes up to the counter and asks what I want. I order a cold sub off the menu, not even my own creation. He puts his hands up and walks away. I wait 3 minutes just staring at the staff just standing there. Finally a girl walks up and asks what I would like. I say the same order I said to the first man. She gets the bread, cuts it, and then walks away and starts sweeping. I wait another 5 minutes of watching people do nothing until someone else finally asks what I want to order. I for the 3rd time and to the 3rd person, say my order. He cuts the meat and cheese, puts the sandwich in front of the toppings and walks away. I wait. Five more minutes and someone says that they can take my payment. I said my sandwich isn’t done. She says i need to pay first… ??? I pay. Finally after another 3 minutes someone adds my toppings on. They forgot my pickles. WTH is going on with this restaurant!? 20 minutes to get a sandwich while being the only person there. Ridiculous
Atmosphere: 1
Food: 1
Service: 1
no bread. no subs
Atmosphere: 5
Food: 1
Service: 5
Nice fresh roll. Friendly
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Italian Sub
Rude/apathetic staff, slow, out of tuna, rolls stale and crumbly, didn’t have change-took clerk five minutes to get change from back. Never going back.
Atmosphere: 1
Food: 2
Service: 1
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