Food quality has gone down, prices are ridiculously higher
Atmosphere: 3
Food: 2
Service: 3
Tee B
Staff was very unkind and short. Never addressed me as a customer. I stated that the lettuce looked brown and wild and instead of changing it the guy just stood there. When you can get all the veggies ya want and I go without because the lettuce is wilted that's not good business. I ordered the Philly with just peppers and 3-4 strands of peppers were thrown on the sub. The cheese tastes like melted plastic(pepper jack) it cost me $15 for 2 half subs - I will not return to this subway again - Dryden do better.
Atmosphere: 1
Food: 1
Service: 1
caitlin spry
Never had any issues here, food always tasted great and fresh. Employees are kind and well trained. Just wish the rewards could be used anywhere.
Apparently subway is using flatbread instead of wraps? I ordered through the app and the picture looked like an actual wrap. Instead I got a flatbread roll where a good amount of food just spilled out everywhere ?♂️ won't be ordering wraps from subway anymore
Atmosphere: 5
Food: 2
Service: 5
Sandra Tillinghast
I was treated most disrespectfully by both ladies who were there. Rude, interrupting, eating food while talking to me, laughed at their disrespect toward me, arrogant, dismissed their extreme unprofessionalism, and did not care how their behavior was or how it affected me or my young son. The one attendant could not handle her rude behavior being addressed respectfully and chucked the food I ordered in the garbage. Reports have been made and filed.
Atmosphere: 1
Food: 1
Service: 1
Rose Lomax
It was good. But you could feel some tension with In the store.
Atmosphere: 5
Food: 4
Service: 5
c k
Dirty, not fresh. Staff will prioritize online orders while you are in the store waiting to order. Floors and counters are perpetually dirty. Lack of gloves is disturbing. Also, since when does subway cost $20???
Atmosphere: 2
Food: 2
Service: 1
Naomi Martinez
I have no complains about this restaurant. I placed my order in the app right in the parking lot. (This is because I forgot my bank card at home) I waited only a few minutes went in and my food was ready. Fast and friendly service. The girls working were very nice and ready to assist.
Atmosphere: 5
Food: 5
Service: 5
Scott Marshall
Typical subway chain
Madison Hartenstein
I experienced unprofessional customer service in Dryden, NY. The first thing the worker Nina said when I came in was “you’re going to have to wait at least 10 minutes because I have online orders I have to get done”. She was very rude about it and didn’t greet me kindly. I understood that she had other orders to get done first and I was patient. It was the fact that she was being very unprofessional and disrespectful to her coworker that made me leave. She kept telling her coworker to hurry up what she was doing because she was in her way. I was waiting in line for 10 minutes and in that 10 minutes she made 3 disrespectful comments to the other worker.
The sub engineer was very friendly and the subs were
Atmosphere: 5
Food: 5
Service: 5
Skeiththe3rd
Good people with great food!
Atmosphere: 5
Food: 5
Service: 5
Tina
My experience was so bad, I uninstalled their trash app and will NEVER eat at ANY subway again. Rude people with poor training who messed my order up TWICE!! They can't refund you if you order on the app either. I asked to cancel it when it was made wrong. No manager to help and an eye rolling, young girl with poor attitude pointed toward her coworker to blame.
Atmosphere: 1
Food: 1
Service: 1
Bernard Bochenski
Whenever I go there to order a sub, except for one, the other servers are very friendly and caring.Good price for a fresh made sandwich.
Wheelchair accessibility: Ground level entry.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Black Forest Ham for Kids, Oven Roasted Turkey
Tricia Hammond
Food is good. Only if you go in and order. You cannot use any specials listed on the app unless you preorder and pay with a card. In our town DO NOT use delivery. They make your sandwich BEFORE even making sure a door dash driver is available. So you get over an hour after food is prepared till you receive a gross nasty soggy sub. ?
Food quality has gone down, prices are ridiculously higher
Atmosphere: 3
Food: 2
Service: 3
Staff was very unkind and short. Never addressed me as a customer. I stated that the lettuce looked brown and wild and instead of changing it the guy just stood there. When you can get all the veggies ya want and I go without because the lettuce is wilted that's not good business. I ordered the Philly with just peppers and 3-4 strands of peppers were thrown on the sub. The cheese tastes like melted plastic(pepper jack) it cost me $15 for 2 half subs - I will not return to this subway again - Dryden do better.
Atmosphere: 1
Food: 1
Service: 1
Never had any issues here, food always tasted great and fresh. Employees are kind and well trained. Just wish the rewards could be used anywhere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Lays Baked Original, Sunchips Harvest Cheddar, Cookies, Rotisserie-Style Chicken, Grilled Chicken
Apparently subway is using flatbread instead of wraps? I ordered through the app and the picture looked like an actual wrap. Instead I got a flatbread roll where a good amount of food just spilled out everywhere ?♂️ won't be ordering wraps from subway anymore
Atmosphere: 5
Food: 2
Service: 5
I was treated most disrespectfully by both ladies who were there. Rude, interrupting, eating food while talking to me, laughed at their disrespect toward me, arrogant, dismissed their extreme unprofessionalism, and did not care how their behavior was or how it affected me or my young son. The one attendant could not handle her rude behavior being addressed respectfully and chucked the food I ordered in the garbage. Reports have been made and filed.
Atmosphere: 1
Food: 1
Service: 1
It was good. But you could feel some tension with In the store.
Atmosphere: 5
Food: 4
Service: 5
Dirty, not fresh. Staff will prioritize online orders while you are in the store waiting to order. Floors and counters are perpetually dirty. Lack of gloves is disturbing. Also, since when does subway cost $20???
Atmosphere: 2
Food: 2
Service: 1
I have no complains about this restaurant. I placed my order in the app right in the parking lot. (This is because I forgot my bank card at home) I waited only a few minutes went in and my food was ready. Fast and friendly service. The girls working were very nice and ready to assist.
Atmosphere: 5
Food: 5
Service: 5
Typical subway chain
I experienced unprofessional customer service in Dryden, NY. The first thing the worker Nina said when I came in was “you’re going to have to wait at least 10 minutes because I have online orders I have to get done”. She was very rude about it and didn’t greet me kindly. I understood that she had other orders to get done first and I was patient. It was the fact that she was being very unprofessional and disrespectful to her coworker that made me leave. She kept telling her coworker to hurry up what she was doing because she was in her way. I was waiting in line for 10 minutes and in that 10 minutes she made 3 disrespectful comments to the other worker.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The sub engineer was very friendly and the subs were
Atmosphere: 5
Food: 5
Service: 5
Good people with great food!
Atmosphere: 5
Food: 5
Service: 5
My experience was so bad, I uninstalled their trash app and will NEVER eat at ANY subway again. Rude people with poor training who messed my order up TWICE!! They can't refund you if you order on the app either. I asked to cancel it when it was made wrong. No manager to help and an eye rolling, young girl with poor attitude pointed toward her coworker to blame.
Atmosphere: 1
Food: 1
Service: 1
Whenever I go there to order a sub, except for one, the other servers are very friendly and caring.Good price for a fresh made sandwich.
Wheelchair accessibility: Ground level entry.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Black Forest Ham for Kids, Oven Roasted Turkey
Food is good. Only if you go in and order. You cannot use any specials listed on the app unless you preorder and pay with a card. In our town DO NOT use delivery. They make your sandwich BEFORE even making sure a door dash driver is available. So you get over an hour after food is prepared till you receive a gross nasty soggy sub. ?
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