Customer service is terrible.. girls with negative attitude… i tried other ones on the highly 90 and they are the same.
Atmosphere: 3
Food: 4
Service: 1
Noah Lloyd
This was a great Dunkin' location! We were on a trip and my wife never had Dunkin', so we took her. She ordered the Sabrina Refresher, and she was absolutely hooked. I thought the drink was pretty delicious as well. My favorite thing though has always been the Chocolate Munchkins. The staff were very nice and friendly and very helpful. The store was very clean and had a nice feel. We also Got my sister in-law hooked too!
Atmosphere: 5
Food: 5
Service: 5
E J
Service was so bad. Why did it take 20+ minutes for one bagel and a wrap? They also kept forgetting orders and having to come back and ask people. There were literally five people working and all of them were talking instead of making orders. It wasn't busy either, there was one other person ordering and he also was forced to wait fifteen minutes for a wrap. When we finally got the food, it wasn't even made well or tasted burnt. My family and I were on a road trip and stopping here literally added half an hour onto our arrival time.
Atmosphere: 2
Food: 2
Service: 1
Tina marie
Over 80% of the workers that work here have awful customer service. They’re extremely rude and extremely incompetent. They constantly get my order wrong. I lose a brain cell every time I have to interact with this place.
Atmosphere: 1
Food: 1
Service: 1
Liro (Lyra)
Tasty donumts
Atmosphere: 5
Food: 5
Service: 5
Sherry Martin
The sign said they opened a 5 a.m., and they had nothing ready . Bad for early morning eaters!!
Atmosphere: 3
Food: 1
Service: 3
Jordan Greene
Good Donuts
Atmosphere: 5
Food: 5
Service: 5
Chad R
New owners and managers have really turned things around since the last few times I was here.
Atmosphere: 4
Food: 5
Service: 4
Stephanie Eades
Those working were extremely rude. They made fun of a woman’s drink order right in front of her and used really distasteful language. It felt really uncomfortable to be in that Dunkin😔
Atmosphere: 1
Food: 3
Service: 1
Brooklyn Pry
Crunch my hash brown and matcha taste like soy sauce but I was hungry so it's cool but them little bagel bite things were soo good fr
The two girls at the window today were NASTY. Not only was I rushed the entire time I tried to order but they were even worse at the window. They forgot to give me my drink and as I reminded them they got nasty AGAIN telling me they know-then how'd you forget the drink in the first place? Would not recommend cause they continued to sit there and talk crap while they're window was open.
Atmosphere: 1
Food: 4
Service: 1
Frank Blum
I would not recommend this place to anyone bad all the way around
Atmosphere: 1
Food: 1
Service: 1
Adriana Alls
I only come back because I don’t drink Tim Hortons and the new Starbucks isn’t open yet. Service has gone down hill in the past 2-3 months. The staff is always rude, instead of remaking your drink when it’s wrong, they will call you wasteful and then be petty about it and not fill your cup all the way so you have to ask another employee to fix it for you- again. This is my second incident where I have had a problem in a month and I’ve been coming for almost 2 years. I’ve already called corporate. Giving me a credit to come back and have another bad experience is not enough.
Atmosphere: 1
Food: 3
Service: 1
Evelyn Lopez
I went to Dunkin to order two sandwiches. While ordering the girl taking my order was very rude. I got to the window and paid for my two sandwiches a total of $12. I only received one of the sandwiches so I parked and went inside to ask them for my other missing sandwich. The girls working there were telling me I was wrong and that I ordered 1 sandwich only. So I told them 1 sandwich does not cost $12. So the girl at the front counter went to the back to ask the girl who took my order. They were whispering something and the girl who took my order said “if she wants to argue I can argue with her. I’m not dealing with this.” They ended up making my sandwich but instead of bagging it up and apologizing for messing up my order the girl with the attitude slammed my sandwich on the counter. She didn’t even say anything. I’ve never had a problem with Dk Dunkin but this is absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
James Roe
Closing before lunch is a bold move. Hope it works out for you
Customer service is terrible.. girls with negative attitude… i tried other ones on the highly 90 and they are the same.
Atmosphere: 3
Food: 4
Service: 1
This was a great Dunkin' location! We were on a trip and my wife never had Dunkin', so we took her. She ordered the Sabrina Refresher, and she was absolutely hooked. I thought the drink was pretty delicious as well. My favorite thing though has always been the Chocolate Munchkins. The staff were very nice and friendly and very helpful. The store was very clean and had a nice feel. We also Got my sister in-law hooked too!
Atmosphere: 5
Food: 5
Service: 5
Service was so bad. Why did it take 20+ minutes for one bagel and a wrap? They also kept forgetting orders and having to come back and ask people. There were literally five people working and all of them were talking instead of making orders. It wasn't busy either, there was one other person ordering and he also was forced to wait fifteen minutes for a wrap. When we finally got the food, it wasn't even made well or tasted burnt. My family and I were on a road trip and stopping here literally added half an hour onto our arrival time.
Atmosphere: 2
Food: 2
Service: 1
Over 80% of the workers that work here have awful customer service. They’re extremely rude and extremely incompetent. They constantly get my order wrong. I lose a brain cell every time I have to interact with this place.
Atmosphere: 1
Food: 1
Service: 1
Tasty donumts
Atmosphere: 5
Food: 5
Service: 5
The sign said they opened a 5 a.m., and they had nothing ready . Bad for early morning eaters!!
Atmosphere: 3
Food: 1
Service: 3
Good Donuts
Atmosphere: 5
Food: 5
Service: 5
New owners and managers have really turned things around since the last few times I was here.
Atmosphere: 4
Food: 5
Service: 4
Those working were extremely rude. They made fun of a woman’s drink order right in front of her and used really distasteful language. It felt really uncomfortable to be in that Dunkin😔
Atmosphere: 1
Food: 3
Service: 1
Crunch my hash brown and matcha taste like soy sauce but I was hungry so it's cool but them little bagel bite things were soo good fr
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
The two girls at the window today were NASTY. Not only was I rushed the entire time I tried to order but they were even worse at the window. They forgot to give me my drink and as I reminded them they got nasty AGAIN telling me they know-then how'd you forget the drink in the first place? Would not recommend cause they continued to sit there and talk crap while they're window was open.
Atmosphere: 1
Food: 4
Service: 1
I would not recommend this place to anyone bad all the way around
Atmosphere: 1
Food: 1
Service: 1
I only come back because I don’t drink Tim Hortons and the new Starbucks isn’t open yet. Service has gone down hill in the past 2-3 months. The staff is always rude, instead of remaking your drink when it’s wrong, they will call you wasteful and then be petty about it and not fill your cup all the way so you have to ask another employee to fix it for you- again. This is my second incident where I have had a problem in a month and I’ve been coming for almost 2 years. I’ve already called corporate. Giving me a credit to come back and have another bad experience is not enough.
Atmosphere: 1
Food: 3
Service: 1
I went to Dunkin to order two sandwiches. While ordering the girl taking my order was very rude. I got to the window and paid for my two sandwiches a total of $12. I only received one of the sandwiches so I parked and went inside to ask them for my other missing sandwich. The girls working there were telling me I was wrong and that I ordered 1 sandwich only. So I told them 1 sandwich does not cost $12. So the girl at the front counter went to the back to ask the girl who took my order. They were whispering something and the girl who took my order said “if she wants to argue I can argue with her. I’m not dealing with this.” They ended up making my sandwich but instead of bagging it up and apologizing for messing up my order the girl with the attitude slammed my sandwich on the counter. She didn’t even say anything. I’ve never had a problem with Dk Dunkin but this is absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Closing before lunch is a bold move. Hope it works out for you
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