Lena's Pizza, Subs & Wings Dunkirk NY

Delicious as always.

Atmosphere: 5

Food: 5

Service: 5

Stopped by here for lunch & it was great! , good lunch specials with variety , & good prices .

Atmosphere: 5

Food: 5

Service: 5

Very disappointed. Was going to place an order for 4 party pizzas and wings for a birthday party. Was a Dunkirk location at 11am to place order for 4pm. Business was supposed to open at 11 am but never opened and been calling for hours to place order and apparently both locations never opened. Went to Blasdel pizza and they filled the order. Very disappointing in Lena’s

The best NY style pizza you have in Dunkirk ny

Atmosphere: 5

Food: 5

Service: 5

We ordered pizza delivery for my daughter’s birthday party today and this is how it showed up. It was really disappointing and when I called the person on the phone apparently didn’t care.

Food: 1

Service: 1

This place is a joke!! Tried calling 3 different times and you just sit on hold and they never take the call! Horrible service

Lena's has the best food ever, great service, great people, great prices and possibly the best pizza around.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza Logs 6 CT, Pizza

Lenas is always out preforming all the other competitors with there service and food keep it up guys your doing great

Atmosphere: 5

Food: 5

Service: 5

The best chicken wings ever!

Atmosphere: 5

Food: 5

Service: 5

Easy order great sub

*Dunkirk Location*Order was for Burrito Rice Bowl with pulled pork, pickled onions, pickled jalapenos, and charred corn. Literally NONE of those were on my bowl. However, it was stacked with actual PICKLES. The man on the phone (who admitted to being the one that made the order) was horrifically rude and condescending, offering no solution other than a cocky, "Well what do you want me to do about it?" He also conveniently couldn't find my order ticket to ensure that I was correct with my order, continuing to be rude, instead.We regularly order from Lena's for our work staff lunches, and family dinners. We never will again, after receiving this type of service.

Atmosphere: 1

Food: 1

Service: 1

We’ve ordered pizza from here for many years. Kind of got away from it bc no one ever answers the phone. (Strike 1) Decided to try again- waited quite a while & someone finally answered. Ordered just a simple cheese & pepperoni. Picked it up, got it home & opened the box to see- a skimpily made pie- little sauce, even less cheese, & about 2-3 slices of pepperoni per slice (Strike 2). Take a bite- the crust looks like it didn’t rise properly, & was tough, dry, & stale as well (Strike 3). And it’s costs more than other places! (Strike 4) There are other places out there with better tasting pies for less. Sorry Lena’s you’ve lost us

We stood at the counter to order and the men that were working seemed overwhelmed because they ignored us. the phone rang many times before the same guy that walked by us came to answer it and after ending the call he still ignored us so we walked out. Owner needs to change something!

Atmosphere: 1

Food: 1

Service: 1

Love their Fredonia location, this new spot is just as good!

Atmosphere: 5

Food: 5

Service: 5

I normally don’t like to write reviews but I’m super disappointed with the phone service.I placed my order and left a tip to the driver.They told me 30 minutes it was almost an hour. I called back and they said it’s ready. I said wait I asked for delivery. They said we don’t have delivery today. I told them why you guys didn’t tell me this when I said include a tip for the driver. But yet they sure took the tip out of my credit card.I’m frustrated right now cause now I have to eat cold food. Ughhh?

Food: 1

Service: 1