I walked in T 1 am nobody addressed me for 10 min. And that was to yell me the lobby is closed only drive thru. They suggested i walk thru the drive thru. They need to keep their doors locked if they are closed. Im startin to like 7-11 coffee at 1am. The hotspot on 3rd has great coffee for you normal hour people. I wont be back to the timmy hos in the squre.
Atmosphere: 1
Food: 1
Service: 1
RVNewAdventures
Went for Lunch on 12th, I ordered online went through drive thru to pick it up. The guy couldn’t get my name right and when he did, repeated my order back and asked me if I wanted whipped cream which I ordered online, then at the window again I was asked. I then had to remind them to put the Valentine’s sprinkle on it. The next morning, my husband gave my name 3 times at the drive thru. Then someone asked if it was Richard.. how do you get Richard out of Vickie?
We were in town for work and never been to Tim Hortons. I hope all of them are not like this location.
Food: 4
Service: 2
Thomas Boehm
Dietary restrictions: Need more fruit flavored donuts
Recommended dishes: Doughnut
Gary Sams
Very busy in the a.m. use the app
Atmosphere: 5
Food: 5
Service: 5
Tommy Walker
Don't go here just got a coffee from here and the scam me out of 10 dollars. Crappie service.
Atmosphere: 1
Food: 1
Service: 1
Camelia Rios
I don't eat fast food that is not healthy at all
Atmosphere: 1
Food: 1
Service: 1
Michael Lv Leverenz
perfect
Atmosphere: 5
Food: 5
Service: 5
Jason Kanisloupus
Food and drinks are great. Drive through very busy with long wait times. I guess, with great food and drink, that is to be expected. Trash can on drive-through was overflowing. Rep at window didn't seem to care it was overflowing and said he was not going to change it.
Atmosphere: 3
Food: 5
Service: 4
Julia Kolodziej Grissom
This location completely ignores their clients! Arrived at 8:49 PM Saturday evening. I was ignored by a young female employee, while she was handing out free food to her two friends who came into visit her during her shift. I inquired about the age of the donuts that were randomly piled in a front showcase along with “donut holes” that were crammed into 3 boxes within the showcase from another employee who finely decided to take my order, he said that he had no idea. My son and I decided to leave at that point.
Atmosphere: 1
Food: 1
Service: 1
Kevin Weaver
Tim Hortons Dunkirk New York on Rte 5 , waiting in line the clerk called the people behind me in line to take there order and told me I had to wait for the next available casher.
Tim Horton's do better with your food and getting your orders and coffee right, everything i received this morning was cold and the order was completely wrong and missing items that i was charged for. Do
Atmosphere: 2
Food: 2
Service: 1
Katie Cooper
I’ve never seen so many employees standing around doing nothing while others are working quickly. Ovens are making noises for several minutes. Alarms are going on and no one can be bothered to take care of them. 1 woman on her phone at the counter and 2 men horsing around. Order wasn’t made correctly. Overall, I would never go back to this location.
Atmosphere: 1
Food: 3
Service: 2
Starlet Lebrun
Great experience. Love TimmyHo's
Atmosphere: 5
Food: 5
Service: 5
Don Feldman
Had to use the men's room and there was Absolutely no toilet paper. DISGUSTING!!!
Larry
1st time customer at this location, 2nd time purchasing from the businesses overall. The variety is definitely there for one to choose from, but again, the customer service is deplorable. I can't stress enough how much customer service matters to the people spending their hard earned income locally.
I walked in T 1 am nobody addressed me for 10 min. And that was to yell me the lobby is closed only drive thru. They suggested i walk thru the drive thru. They need to keep their doors locked if they are closed. Im startin to like 7-11 coffee at 1am. The hotspot on 3rd has great coffee for you normal hour people. I wont be back to the timmy hos in the squre.
Atmosphere: 1
Food: 1
Service: 1
Went for Lunch on 12th, I ordered online went through drive thru to pick it up. The guy couldn’t get my name right and when he did, repeated my order back and asked me if I wanted whipped cream which I ordered online, then at the window again I was asked. I then had to remind them to put the Valentine’s sprinkle on it.
The next morning, my husband gave my name 3 times at the drive thru. Then someone asked if it was Richard.. how do you get Richard out of Vickie?
We were in town for work and never been to Tim Hortons. I hope all of them are not like this location.
Food: 4
Service: 2
Dietary restrictions: Need more fruit flavored donuts
Recommended dishes: Doughnut
Very busy in the a.m. use the app
Atmosphere: 5
Food: 5
Service: 5
Don't go here just got a coffee from here and the scam me out of 10 dollars. Crappie service.
Atmosphere: 1
Food: 1
Service: 1
I don't eat fast food that is not healthy at all
Atmosphere: 1
Food: 1
Service: 1
perfect
Atmosphere: 5
Food: 5
Service: 5
Food and drinks are great. Drive through very busy with long wait times. I guess, with great food and drink, that is to be expected. Trash can on drive-through was overflowing. Rep at window didn't seem to care it was overflowing and said he was not going to change it.
Atmosphere: 3
Food: 5
Service: 4
This location completely ignores their clients! Arrived at 8:49 PM Saturday evening. I was ignored by a young female employee, while she was handing out free food to her two friends who came into visit her during her shift.
I inquired about the age of the donuts that were randomly piled in a front showcase along with “donut holes” that were crammed into 3 boxes within the showcase from another employee who finely decided to take my order, he said that he had no idea. My son and I decided to leave at that point.
Atmosphere: 1
Food: 1
Service: 1
Tim Hortons Dunkirk New York on Rte 5 , waiting in line the clerk called the people behind me in line to take there order and told me I had to wait for the next available casher.
Service: 1
Restaurantji Recommends
Tim Horton's do better with your food and getting your orders and coffee right, everything i received this morning was cold and the order was completely wrong and missing items that i was charged for. Do
Atmosphere: 2
Food: 2
Service: 1
I’ve never seen so many employees standing around doing nothing while others are working quickly. Ovens are making noises for several minutes. Alarms are going on and no one can be bothered to take care of them. 1 woman on her phone at the counter and 2 men horsing around. Order wasn’t made correctly. Overall, I would never go back to this location.
Atmosphere: 1
Food: 3
Service: 2
Great experience. Love TimmyHo's
Atmosphere: 5
Food: 5
Service: 5
Had to use the men's room and there was Absolutely no toilet paper. DISGUSTING!!!
1st time customer at this location, 2nd time purchasing from the businesses overall. The variety is definitely there for one to choose from, but again, the customer service is deplorable. I can't stress enough how much customer service matters to the people spending their hard earned income locally.
Service: 2
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