Tim Hortons
92 Lake Shore Dr E, Dunkirk
(716) 363-6450
Recent Reviews
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Very clean and great staff
Atmosphere: 5
Food: 4
Service: 5
My first one. It was ok.
Atmosphere: 4
Food: 5
Service: 5
Pretty good but busy.
After a few not-so-great visits, Holly completely restored our faith in this Tim Hortons. Friendly, efficient service, and our order was spot-on and fast. Great experience—we’ll definitely be back!
Atmosphere: 5
Food: 4
Service: 5
Definitely not a Canadian Tim Hortons. What I mean is that steeped tea is not available here nor is regular milk. Most options however are available here as in Canada
Atmosphere: 3
Food: 3
Service: 3
Good place fast service
Atmosphere: 5
Food: 5
Service: 5
Absolutely the worst service I’ve had at an Tim hortans both times I went here, they have 10 employees walking around clueless and doing nothing while one person runs the counter trying to do everything, the drive threw will be empty and maybe one other person in the store and you will be waiting 15+ mins to even have your order taken it’s ridiculous, then after waiting all that time they not once got the order right
Atmosphere: 1
Food: 1
Service: 1
Very good service
Atmosphere: 5
Food: 5
Service: 5
For the amount u pay your expect food to be hot and not cold and that it should be fresh and not rubbery sometimes they are spot on but most times no! I've stop going i use to enjoy the egg crosant sandwich but normally it's burnt and egg is cold! I've just stopped ordering to expensive to throw out!
Atmosphere: 1
Food: 1
Service: 1
Some staff have a good work ethic. Others not so much, they are extremely slow moving.
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Overall satisfied
Atmosphere: 5
Food: 5
Service: 4
Coffee always luke warm not hot
Atmosphere: 5
Food: 5
Service: 2
A great space to take a break and enjoy coffee or treat. Lots of sitting options. Lots of natural light.
Atmosphere: 4
Food: 4
Service: 5
Been here at 3 various occasions, not busy either time. First time- coffee order wrong, no meat on sandwich, pushy staff. Second time-- the manager at the drive-thru was hovering over worker telling her she wasn't moving fast enough, I was getting my $$ ready and I was told to hurry up. Today, I ordered a #6 with a coffee; added another sandwich and was asked if I would like to make it a meal, I agreed but wanted lemonade with combo. When I got to the window I paid, but was handed just the lemonade, no coffee. When I questioned where's my coffee for the other combo meal, I was told I had to pay for the coffee AGAIN. I heard another worker ask cashier about my hashbrown--they said I wasn't going to get it. So I pulled around checked my order--2 sandwiches, one hashbrown and both drinks. I parked went in for the rest of my overcharged breakfast and they questioned me telling me I didn't order it. I understand up selling...
Three times I have gone there, mistakes made all three times. I WILL NEVER GO BACK THERE.
What's up with giving a customer 1 napkin for multiple combo orders when going through drive-thru and it is usually right next to the greasy hashbrown so it doesn't help at all. C'mon T-Ho's you can do better.
Atmosphere: 4
Food: 3
Service: 1
I walked in T 1 am nobody addressed me for 10 min. And that was to yell me the lobby is closed only drive thru. They suggested i walk thru the drive thru. They need to keep their doors locked if they are closed. Im startin to like 7-11 coffee at 1am. The hotspot on 3rd has great coffee for you normal hour people. I wont be back to the timmy hos in the squre.
Atmosphere: 1
Food: 1
Service: 1
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