This restaurant is attached to a hotel. The service was mediocre at best. Food was also packed up inproperly. Staff was unapologetic about our negative experience. However, I changed my review from one star to four stars because management called to apologize for our poor experience and offered a refund for the food. I would give this place a second try. Hopefully on our next visit there is a different bartender on duty.
GURLEEN KAUR
The food at this place is incredible. I love going to Clarions for Indian cuisine, but the service is terrible. The servers are rude and don't seem to care if you're waiting for your meal. Once the food arrives, no one checks in to see if you need anything. The only reason I keep coming back is because the chef not only prepares amazing food but also makes it exactly the way I request. If it weren't for him and his attention to detail, I wouldn't return.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Garlic Naan, Butter Chicken, Naan, Steamed Basmati Rice, Butter Chichen and More
riddhish pathak
Visited them late. Had fewer options for food. Also there is no vegetarian menu unlike what google shows. Food quality is decent.
Atmosphere: 3
Food: 3
Service: 4
Tina Easton
Stayed at adjoining hotel 3 different weeks this year. Experience basically the same each time. A sports bar with only the sports on local broadcast tv. Bartenders don’t know how to change TV channels. Unbelievably warm or cold in bar area. Restaurant food items, which are good when they have them, are often unavailable. Expensive draft beer. But, Staff unfailingly pleasant and polite.
Atmosphere: 1
Food: 2
Service: 4
penny gummo
I went to this restaurant 3 weeks ago and there are no vegetarian options except for salad. I asked if they can make something off menu and they said no. They are listed online as having vegetarian food so it was not only disappointing but frustrating. I went somewhere else to eat.
Vegetarian options: Nonexistent
Atmosphere: 1
Food: 1
Service: 1
Stephanie V.
Absolutely delicious, helpful staff, and lovely setting. Come for the delicious Indian food, stay for the view of the lake.
Edit: They got rid of the vegetarian options. The menu overall has been reduced to just a few offerings.
Kelly Folga
We are frequent customers and come only for the Indian cuisine. Our visit Friday was not good. At 6pm the server informed us they were out of tandoori chicken already. Our chicken dish was extremely old or over cooked (butter chicken dish) and the garlic naan was undercooked and soggy (very clearly noticeable). The table next to use had to wait forever to order and even their food came incomplete. We noticed the change in quality over the last two visits. We rarely complain and tend to tell everyone we know about how good the Indian food is here. But over the last few months we have noticed changes in quality. Ingredients being cut from the Indian recipes to keep costs down, etc. We hoped under new owner this wouldn’t affect the place. When asked by server how we liked our food we decided to be honest. She mentioned our complaints to the chef and he responded proudly on his quality and didn’t offer any refund. The she oddly ask for my name to give the kitchen and advised next time to ask that they be sure my chicken is fresh!!! That remark clearly didn’t make sense to me. In the end, We left behind most of our leftovers; which we never do!! It was very disappointing to see they couldn’t modify the final bill. Next visit if quality is poor again we will be sure to return it immediately and leave to avoid paying high cost for authentic cuisine that is becoming inconsistent. Note: I also mentioned to server that our last takeout order was very bad too. Our biggest ask to management is to “own” your mistakes when quality is poor, don’t leave it on the customers pocket!!
Atmosphere: 4
Food: 2
Service: 4
Joe DeBiso
Our experience was mixed. I had curry chicken which was OK. You had to order rice separately and there were no vegetables available. My wife had a Ceasar salad. You had to order croutons separately for $3. The chicken was dry like wood. There was barely any dressing. She asked for extra which we never got. The service was super slow, and our server never checked on us. We were never offered another drink. Probably won't go here again. Just not worth it.
Atmosphere: 3
Food: 2
Service: 1
Cindy Conner
We ate there on a Monday, which is Indian food only. We ordered 1 dish but received a similar dish as the one we ordered was not prepared. We waited about 1 1/2 hours for our food. They did take the Naan bread off our order seeing it took so long. Also the fork we received was so dirty.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Garlic Naan, Butter Chicken
Beth Gregory
The atmosphere is very nice, especially in the summer. Very efficient and friendly staff. In the last few weeks their menu has been cut drastically and they no longer have many popular customer favorites. It was a small menu initially, with now fewer choices. Please bring back the fish fry, beef on weck, onion rings, and horseradish cod. Make your customers happy!!
Our bartender Susie was great! But unfortunately we came for the cheese curd, which is excellent!!! Not on the menu anymore. Makes no sense, it was always very good.
Atmosphere: 2
Food: 1
Service: 5
Susan Chaffee
I ordered a hamburger, just cheese and onion. I got a burnt hamburger with a black, burnt bun and the cheese was just plopped on top, not melted with a slice of tomato. Not happy. They did take the meal off my bill and the bartender came out with another hamburger, but by that time I lost my appetite. Do yourself a favor and don’t go there. It’s too bad because the area is beautiful.
Atmosphere: 3
Food: 1
Service: 3
Zoraida Salgado
Great place with great views but was very disappointed to see so many changes on menu! So many items taken off menu!
Atmosphere: 4
Food: 3
Service: 3
DJ VIC
I finally found some Authentic Indian Cusine. Ordered the Peanut Chicken, Basamati Rice and Garlic Naan. Thank You Chef.
Atmosphere: 5
Food: 5
Service: 4
Donna Case
Was quite busy and only 2 waitresses. They did the best they could under the circumstances. Our meal was fine.
This restaurant is attached to a hotel. The service was mediocre at best. Food was also packed up inproperly. Staff was unapologetic about our negative experience. However, I changed my review from one star to four stars because management called to apologize for our poor experience and offered a refund for the food. I would give this place a second try. Hopefully on our next visit there is a different bartender on duty.
The food at this place is incredible. I love going to Clarions for Indian cuisine, but the service is terrible. The servers are rude and don't seem to care if you're waiting for your meal. Once the food arrives, no one checks in to see if you need anything. The only reason I keep coming back is because the chef not only prepares amazing food but also makes it exactly the way I request. If it weren't for him and his attention to detail, I wouldn't return.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Garlic Naan, Butter Chicken, Naan, Steamed Basmati Rice, Butter Chichen and More
Visited them late. Had fewer options for food. Also there is no vegetarian menu unlike what google shows. Food quality is decent.
Atmosphere: 3
Food: 3
Service: 4
Stayed at adjoining hotel 3 different weeks this year. Experience basically the same each time. A sports bar with only the sports on local broadcast tv. Bartenders don’t know how to change TV channels. Unbelievably warm or cold in bar area. Restaurant food items, which are good when they have them, are often unavailable. Expensive draft beer. But, Staff unfailingly pleasant and polite.
Atmosphere: 1
Food: 2
Service: 4
I went to this restaurant 3 weeks ago and there are no vegetarian options except for salad. I asked if they can make something off menu and they said no. They are listed online as having vegetarian food so it was not only disappointing but frustrating. I went somewhere else to eat.
Vegetarian options: Nonexistent
Atmosphere: 1
Food: 1
Service: 1
Absolutely delicious, helpful staff, and lovely setting. Come for the delicious Indian food, stay for the view of the lake.
Edit: They got rid of the vegetarian options. The menu overall has been reduced to just a few offerings.
We are frequent customers and come only for the Indian cuisine. Our visit Friday was not good. At 6pm the server informed us they were out of tandoori chicken already. Our chicken dish was extremely old or over cooked (butter chicken dish) and the garlic naan was undercooked and soggy (very clearly noticeable). The table next to use had to wait forever to order and even their food came incomplete. We noticed the change in quality over the last two visits. We rarely complain and tend to tell everyone we know about how good the Indian food is here. But over the last few months we have noticed changes in quality. Ingredients being cut from the Indian recipes to keep costs down, etc. We hoped under new owner this wouldn’t affect the place. When asked by server how we liked our food we decided to be honest. She mentioned our complaints to the chef and he responded proudly on his quality and didn’t offer any refund. The she oddly ask for my name to give the kitchen and advised next time to ask that they be sure my chicken is fresh!!! That remark clearly didn’t make sense to me. In the end, We left behind most of our leftovers; which we never do!! It was very disappointing to see they couldn’t modify the final bill. Next visit if quality is poor again we will be sure to return it immediately and leave to avoid paying high cost for authentic cuisine that is becoming inconsistent. Note: I also mentioned to server that our last takeout order was very bad too. Our biggest ask to management is to “own” your mistakes when quality is poor, don’t leave it on the customers pocket!!
Atmosphere: 4
Food: 2
Service: 4
Our experience was mixed. I had curry chicken which was OK. You had to order rice separately and there were no vegetables available. My wife had a Ceasar salad. You had to order croutons separately for $3. The chicken was dry like wood. There was barely any dressing. She asked for extra which we never got. The service was super slow, and our server never checked on us. We were never offered another drink. Probably won't go here again. Just not worth it.
Atmosphere: 3
Food: 2
Service: 1
We ate there on a Monday, which is Indian food only. We ordered 1 dish but received a similar dish as the one we ordered was not prepared. We waited about 1 1/2 hours for our food. They did take the Naan bread off our order seeing it took so long. Also the fork we received was so dirty.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Garlic Naan, Butter Chicken
The atmosphere is very nice, especially in the summer. Very efficient and friendly staff. In the last few weeks their menu has been cut drastically and they no longer have many popular customer favorites. It was a small menu initially, with now fewer choices.
Please bring back the fish fry, beef on weck, onion rings, and horseradish cod. Make your customers happy!!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Cod Fish, Chicken Tenders, Chicken Wings, NY Strip Steak Mashed Potatoes
Restaurantji Recommends
Our bartender Susie was great! But unfortunately we came for the cheese curd, which is excellent!!! Not on the menu anymore. Makes no sense, it was always very good.
Atmosphere: 2
Food: 1
Service: 5
I ordered a hamburger, just cheese and onion. I got a burnt hamburger with a black, burnt bun and the cheese was just plopped on top, not melted with a slice of tomato. Not happy. They did take the meal off my bill and the bartender came out with another hamburger, but by that time I lost my appetite. Do yourself a favor and don’t go there. It’s too bad because the area is beautiful.
Atmosphere: 3
Food: 1
Service: 3
Great place with great views but was very disappointed to see so many changes on menu! So many items taken off menu!
Atmosphere: 4
Food: 3
Service: 3
I finally found some Authentic Indian Cusine. Ordered the Peanut Chicken, Basamati Rice and Garlic Naan. Thank You Chef.
Atmosphere: 5
Food: 5
Service: 4
Was quite busy and only 2 waitresses. They did the best they could under the circumstances. Our meal was fine.
Atmosphere: 3
Food: 4
Service: 3
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