Starbucks

Tops Transit Commons Shopping Ctr, 9660 Transit Rd, East Amherst
(716) 636-1794

Recent Reviews

Kenneth Goulding

My wife and I come here a few times a week and order a few select items. Staff is always very friendly and make great drinks. They're always consistent too. Never had an issue with anything at this location and will visit this one over others in the surrounding area.Dietary restrictions: They have oat milk options that we order frequently.

Atmosphere: 5

Food: 5

Service: 5

Aaron Tomaino

It's very over priced and the stuff is good but not for that price go

Atmosphere: 1

Food: 3

Service: 3

Bella Falletta

The baristas at this store are the sweetest people ever!! Every time I come it’s typically the same woman (I wish I knew her name) who takes orders in the drive thru and she brightens my whole day. She’s super sweet and personable! There’s also a guy who works there (Audie) who is so kind! When both of them r working together I know my drinks gonna be amazing and that my whole morning will be made!

Atmosphere: 5

Food: 5

Service: 5

EternalShadow50

Customer service is astronomically pleasant. I love going because the staff is always so friendly and they brighten my day with their greetings. Food and drink are also always good.

Atmosphere: 5

Food: 5

Service: 5

Jay Theja

Good service and easy

Food: 4

Service: 5

Nancy Perez

Very good

Atmosphere: 5

Food: 5

Service: 5

Jason Bailey

The person who took our order sounded like they were surviving their day. Squidward from Sponge Bob would have done a better job. But, then we got to the window and Sponge Bob was waiting for us! Holly…. wow! That person was all sunshine and rainbows! I didn’t even need the coffee after my interaction with that person! The coffee was a bonus! Im awake! Which i guess is why i stoped in? I now have a cavity from the person at the window!

Atmosphere: 5

Food: 5

Service: 5

John Zimmerman

Transit/N French location is open, Yay! Can't beat Starbucks' coffee on their outdoor patio.

Atmosphere: 5

Service: 5

Linda Reynolds

Love the staff they’re always kind and gentle with us always greeting us a good day we love Joseph but sad to say he’s moving to Puerto Rico and will miss him tremendously we wish him the very best he was a big asset to my

Atmosphere: 5

Food: 5

Service: 5

megan adamczyk

i regularly order from this location however the last few visits have me questioning whether or not i should waste my time. today i placed an online order for a breakfast sandwich- i walked inside to pick it up and as i was grabbing it i was told i was not allowed to take it from inside the cafe- i had to go through the drive through... after waiting 15 minutes in the drive through i now have not only an incorrect order but my breakfast sandwich is also now cold. the best part is i saw an employee let the next person who walked in take their order instead of going through the drive thru!! very disappointed and irritated.

Emily Ladison

As a former starbucks barista, this store is an absolute mess. Constantly turns off mobile ordering which in turn causes never ending lines. Also constantly closing the cafe area which slows everything down even more. Then on top of that after waiting for your drink for a half an hour 8 times out of 10 it’s wrong. Also if you go to another starbucks and order a drink then come here it will be made completely different. Go to a different store if you can help it bc this is the WORST starbucks I’ve ever seen.

Service: 1

cass toth

The workers at this location have THE BEST customer service out of all of the Starbucks in the surrounding areas. I don’t go to Starbucks regularly maybe a couple times a year, and whenever I stop at this location they are always so nice and friendly and I enjoy this location over the other ones by far!

Atmosphere: 5

Food: 5

Service: 5

Laney

I always have problems with this store, mostly their hours and long wait times. The drinks always come out as ordered (which is good). It is drive thru only after 10 AM. How does that make any sense?! Starbucks is supposed to be a place to sit inside and do homework, meet people, use the internet, etc. I end up waiting 20-30 mins in the drive thru line. This is the closest Starbucks to my house unfortunately.

Service: 1

Jennifer P

I had to cancel yet another order this am and call the 800 number to get a refund. It’s happened here before. I don’t understand what they’re not learning from their mistakes. It’s a shame because they’re losing customers bc so many people I talk to about this location agreed that they always have to wait waaaay too long or cancel their order like I did. Maybe the higher ups will see this and do something about their scheduling.

Service: 1

Charles Armeli

The price of Starbucks I never really understood Tim Hortons has much better options and prices one pink Drink is $8 and half of it is ice the strawberries aren't even fresh they're freeze dried...Girls love Starbucks for some reason I think because it's expensive.

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