Tim Hortons
9590 Transit Rd, East Amherst
(716) 568-1060
Recent Reviews
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Great experience, friendly staff, no wait time ! Good was on point!!!!
Atmosphere: 5
Food: 5
Service: 5
I’ve always loved Tim Hortons for their delicious, comforting food—but today, I’m even more impressed by their amazing staff and management team! This morning, I accidentally left my handbag behind after breakfast. Hours later, I realized it was gone and was extremely anxious because it contained my driver’s license, credit cards, and other important documents.
When I rushed back, the staff immediately recognized me and told me they had found it. I was so relieved and grateful! Huge shout-out to Ethan Hart and Victoria Butler for their honesty, professionalism, and kindness. You turned a stressful moment into one filled with gratitude. Thank you!
Atmosphere: 5
Food: 5
Service: 5
I love Tim bits!
Atmosphere: 5
Food: 5
Service: 5
Our order was wrong and due to that contained allergens that are not safe for me. As well as incorrect sizes
Atmosphere: 3
Food: 1
Service: 3
I stopped for a quick pick me up latte this afternoon and was served by Courtney - latte was amazing and so was Courtney! I'll definitely be back to this location!
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown
Terrible service
Atmosphere: 1
Food: 1
Service: 1
I love Tim Horton’s but I have a major complaint about them discontinuing the coffee lids for the coffee by using the one for hot chocolate! This lid does not keep the coffee hot and it spills out of the hole!
Ordered 2/ BLT for lunch with a large latte. It was perfect! Very nice staff, set the rest of my day off great. It's amazing how even the grumpiest people coming in, leave smiling cause they get their caffeine! Lol
All Tims are the same. This one had many nice plastic flowers. Service was friendly and they made good sandwiches. A sit down meal at the Cracker Barrel would have cost about the same.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The drive thru ladies are the best, we pass other coffee shops to go here because of them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Super!. There was a renovation they did recently. The place looks awesome. Quiet, clean, and tasty menu. All you need to start you day on the bright side.
Atmosphere: 5
Food: 5
Service: 5
After entering an empty dining room at 3:15 pm on 4/14/24 with at least 4 employees working not one acknowledged I was standing at the counter. Yet they all took a quick look to see who was standing there. Not one said a word or gave some kind acknowledgment until I spoke, and even then the politeness of the employee was trash with an attitude.
Service: 1
They deleted my previous review so here we go again. For the insane price of over 4 dollars a breakfast sandwich they consistently sliced the English muffins about 1/8 of an inch on one side and the whole.l muffin in the other side. I don’t mind mistakes but for it to be a consistent issue is insane. You can’t do anything but order your overpriced coffee at this place. I am never returning to this location, or any in transit in the area as I am aware it is common for same person to own multiple in the same area. I hope you learn to respect the patronage you get from others whole being insane overpriced and getting. I sort of effort out of the staff putting food together.
Food: 1
Service: 1
Absolutely love the kids who work there! Great job decorating for every holiday!
Atmosphere: 5
Food: 4
Service: 5
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