Carvel

75-65 31st Ave, Jackson Heights
(718) 424-5507

Recent Reviews

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Ava

Stopped by Carvel for the first time and it was a chill experience. Jacob at the front was cool and welcoming, and he put me onto an ice cream that was actually really good. The place was clean, easy to park, and had a solid amount of options. Nothing over the top—just good service and good ice cream. Would come back.

Alex Yubi

This was my first time ever going to Carvel, and I’m really glad I gave it a try it was totally worth it. The service was great, especially from Jacob at the front. He was very welcoming, kind, and recommended one of their best ice creams, which was amazing. The place was clean, had plenty of parking, and a lot of ice cream options to choose from. Overall, a great experience and I’ll definitely be back

Jpr r

The Costumer service is not good , they are rude anda the like play around

Mariana giraldo

Very bad customer service :)) the kid was a bit rude and didn’t have a good attitude

Big Marvel and Chicken

The ice cream was so yummy, Great variety and lots of topping options as well. Reasonably priced and swift service!!

Natalie Sanchez

Service was decent. Ice cream too but everytime I come in the store is always really hot and there is always a long line with only 1 person taking care of customers.

Sella Fella

Dis spot dead fire to hang out in the icecream type good and not to expensive will have to go again 💯

Samantha Camacho

I would have given zero stars if I could. We went in on 7/27 to a party of 6 in front of me, a woman, and a woman and daughter. I anticipated a wait, which was fine. The young lady took care of the large party amd went in the back. Soon after a young man came out. At this point the lone had grown to the door. The young man told the young lady to work on putting together the spoons, rather than assist him with the ever growing line. I think there needs to be a more experienced person on the shiftvyhay can manage the time better. Won't go back to that store, too bad.

Nancy Ruiz Camargo

Customer service is the best, easygoing and reliable way to get parking.👍👍

Gregory Vasyliev

the icecream was banging

Mila Queen

My husband and I stopped by for a quick treat, the girl at the counter helped me pick the best ice cream flavor and gave suggestions. Great service, great ice cream!

Esam Ahmed

The oreo icecream was so good and the girl upfront was super nice and helpful

Pedro R. M

The girl working right now (July 19, 9:30PM) has an unpleasant attitude. I asked her for a medium twist in a cup with chocolate crunchies, but she only filled it to the brim of the cup, which was below the amount shown in the display. When I mentioned that it looked small, she bluntly asked if I wanted more. I replied that, yes, I did want more since I was paying for it, right? She then filled it a little more but slammed my cup down on her glass display. If you can't handle customers, maybe you should reconsider your job. I wasn’t asking for anything for free; I'm paying with my hard-earned money.

Кamran H

Genesis helped me with such care and gave amazing service, would recommend again

Jefferson Cohen

So, we arrived at the shop at around 11:30 AM (1 hour after the shop opened). There’s no Ice cream, and the attendant said, we’ll be ready in 20 minutes. More than 40 minutes have passed by, and still no ice cream, and the attendant seems to care very little about it. He is still putting the ice cream flavors in the freezer, and he still doesn’t care at all that the shop has been opened for 1,5 hours and there is still no ice cream. Crazy!!!!

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