Dis spot dead fire to hang out in the icecream type good and not to expensive will have to go again đŻ
Samantha Camacho
I would have given zero stars if I could. We went in on 7/27 to a party of 6 in front of me, a woman, and a woman and daughter. I anticipated a wait, which was fine. The young lady took care of the large party amd went in the back. Soon after a young man came out. At this point the lone had grown to the door. The young man told the young lady to work on putting together the spoons, rather than assist him with the ever growing line. I think there needs to be a more experienced person on the shiftvyhay can manage the time better. Won't go back to that store, too bad.
Nancy Ruiz Camargo
Customer service is the best, easygoing and reliable way to get parking.đđ
Gregory Vasyliev
the icecream was banging
Mila Queen
My husband and I stopped by for a quick treat, the girl at the counter helped me pick the best ice cream flavor and gave suggestions. Great service, great ice cream!
Esam Ahmed
The oreo icecream was so good and the girl upfront was super nice and helpful
Pedro R. M
The girl working right now (July 19, 9:30PM) has an unpleasant attitude. I asked her for a medium twist in a cup with chocolate crunchies, but she only filled it to the brim of the cup, which was below the amount shown in the display. When I mentioned that it looked small, she bluntly asked if I wanted more. I replied that, yes, I did want more since I was paying for it, right? She then filled it a little more but slammed my cup down on her glass display. If you can't handle customers, maybe you should reconsider your job. I wasnât asking for anything for free; I'm paying with my hard-earned money.
Đamran H
Genesis helped me with such care and gave amazing service, would recommend again
Jefferson Cohen
So, we arrived at the shop at around 11:30 AM (1 hour after the shop opened). Thereâs no Ice cream, and the attendant said, weâll be ready in 20 minutes. More than 40 minutes have passed by, and still no ice cream, and the attendant seems to care very little about it. He is still putting the ice cream flavors in the freezer, and he still doesnât care at all that the shop has been opened for 1,5 hours and there is still no ice cream. Crazy!!!!
Juan GTM
The girl working there is super unprofessional. Didnât get greeted and once I walked to make my order I wasnât asked what I would like either, she just waited for me to ask if she can take my order. On top of that once I told her I wanted a double scoop on a cone she just sat there without saying anything just waiting for me to tell her what flavor I wanted. No Intent to make the customer feel welcomed nor appreciated donât recommend going to this location .
Their employee Genesis was very helpful and kind. She did a wonderful job attending to all customers during what was clearly a crisis with an unruly and disruptive customer. Thank you Genesis for truly being a great human being with the patience of a saint.
Ice cream was, as usual, bangin
Jeffrey Salguero
Great service! Really friendly staff !
Paula Diaz
Good service!! They are very kind
Rachel Ferrer
I'm not sure if the workers actually enjoy their jobs, as they all seem to move so reluctantly. The lady made our coffee milkshake with instant coffee instead of ice cream, which was a first for me. She also wasn't paying attention when taking my order and gave me the wrong soft serve flavor. When I pointed out the mistake, she blamed me, insisting I said pistachioâeven though I'm allergic! On top of that, the soft serve was sour. The staff seemed odd, and there are much better locations in Queens, like the one along Grand Ave. My family definitely won't be returning.
Joshua Alvarado
I went on a Saturday to get my self and my family some milkshakes, and the lady was extremely impolite. She responded to me that âthere is no milk for the shakesâ, but then she served the other customers behind me milkshakes, but for me; nothing. The owner just lost themselves (estimate) 3 customers (ourselves), and $50 in total. Speak to your workers and please replace them, with better, suitable customer service. If the owner doesnât take any action, I would start looking for a new Carvel.
Dis spot dead fire to hang out in the icecream type good and not to expensive will have to go again đŻ
I would have given zero stars if I could. We went in on 7/27 to a party of 6 in front of me, a woman, and a woman and daughter. I anticipated a wait, which was fine. The young lady took care of the large party amd went in the back. Soon after a young man came out. At this point the lone had grown to the door. The young man told the young lady to work on putting together the spoons, rather than assist him with the ever growing line. I think there needs to be a more experienced person on the shiftvyhay can manage the time better. Won't go back to that store, too bad.
Customer service is the best, easygoing and reliable way to get parking.đđ
the icecream was banging
My husband and I stopped by for a quick treat, the girl at the counter helped me pick the best ice cream flavor and gave suggestions. Great service, great ice cream!
The oreo icecream was so good and the girl upfront was super nice and helpful
The girl working right now (July 19, 9:30PM) has an unpleasant attitude. I asked her for a medium twist in a cup with chocolate crunchies, but she only filled it to the brim of the cup, which was below the amount shown in the display. When I mentioned that it looked small, she bluntly asked if I wanted more. I replied that, yes, I did want more since I was paying for it, right? She then filled it a little more but slammed my cup down on her glass display. If you can't handle customers, maybe you should reconsider your job. I wasnât asking for anything for free; I'm paying with my hard-earned money.
Genesis helped me with such care and gave amazing service, would recommend again
So, we arrived at the shop at around 11:30 AM (1 hour after the shop opened). Thereâs no Ice cream, and the attendant said, weâll be ready in 20 minutes. More than 40 minutes have passed by, and still no ice cream, and the attendant seems to care very little about it. He is still putting the ice cream flavors in the freezer, and he still doesnât care at all that the shop has been opened for 1,5 hours and there is still no ice cream. Crazy!!!!
The girl working there is super unprofessional. Didnât get greeted and once I walked to make my order I wasnât asked what I would like either, she just waited for me to ask if she can take my order. On top of that once I told her I wanted a double scoop on a cone she just sat there without saying anything just waiting for me to tell her what flavor I wanted. No Intent to make the customer feel welcomed nor appreciated donât recommend going to this location .
Restaurantji Recommends
Their employee Genesis was very helpful and kind. She did a wonderful job attending to all customers during what was clearly a crisis with an unruly and disruptive customer. Thank you Genesis for truly being a great human being with the patience of a saint.
Ice cream was, as usual, bangin
Great service! Really friendly staff !
Good service!! They are very kind
I'm not sure if the workers actually enjoy their jobs, as they all seem to move so reluctantly. The lady made our coffee milkshake with instant coffee instead of ice cream, which was a first for me. She also wasn't paying attention when taking my order and gave me the wrong soft serve flavor. When I pointed out the mistake, she blamed me, insisting I said pistachioâeven though I'm allergic! On top of that, the soft serve was sour. The staff seemed odd, and there are much better locations in Queens, like the one along Grand Ave. My family definitely won't be returning.
I went on a Saturday to get my self and my family some milkshakes, and the lady was extremely impolite. She responded to me that âthere is no milk for the shakesâ, but then she served the other customers behind me milkshakes, but for me; nothing. The owner just lost themselves (estimate) 3 customers (ourselves), and $50 in total. Speak to your workers and please replace them, with better, suitable customer service. If the owner doesnât take any action, I would start looking for a new Carvel.
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