Dunkin'
10009 Astoria Blvd, East Elmhurst
(718) 478-4443
Recent Reviews
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This store doesn’t have heating system here is too cold
Service: 5
Good coffee
Atmosphere: 5
Food: 5
Service: 5
Worst Dunkin’ Donuts ever ladies are on the phone instead of talking my order stood there for 10 min no one wants to work at this point close the location
Atmosphere: 1
Food: 3
Service: 1
I run on Dunkin!!!
Atmosphere: 5
Food: 5
Service: 5
people working here
I don't know how to treat her customer
that should learn more about that
I was waiting in the queue
and there's a lady standing
she was waiting more than 5 minutes
there's a two young lady working there I don't care about the customer
that was busy with something they're really forgot that the customer can not wait so long
The donuts are always left over not fresh. Today i wanted to get ice cream and ask for two scoop of ice cream and they gave me only one and a half light scoop. When I asked for full scoop, they treated me very poorly. And start talking with each other in different language, which I didn’t understand what they were saying. The Customer Service is zero.
Atmosphere: 1
Food: 1
Service: 1
7/30/2024: WARNING!!!! Always check your charges. I've been coming here for years but lately I noticed extra charges on my debit card. This needs to stop immediately!!!
The ice cream was too soft, the tables was dirty, and the cashier was so rude with the customers! It was the first time that I received this kind of service in a dunkin location! They need good management!
Atmosphere: 1
Food: 1
Service: 1
They are the best and they server with love even when you treat them bad
Atmosphere: 5
Food: 5
Service: 5
Ask for latte but she give me regular coffee. I change two times but she made same
Food: 1
Service: 1
Restaurantji Recommends
Fast food
Atmosphere: 4
Food: 4
Service: 4
Everything very good there
DO NOT PATRONIZE THIS ESTABLISHMENT UNLESS YOU LIKE DISRESPECT AND BEING DISMISSED. My son ordered a caramel Macchiatto with almond milk because I am lactose intolerant and him a small decaf french vanilla coffee. This same male worker that refused to give his name and does not wear a name tag gave him a completely different order a md original latter with reg milk. I came in very politely and told Julia at the register that my son was given the wrong order because mistakes can happen and showed my receipt. This long faced man that I have had to speak to before about the way he communicates came from out of nowhere behind the counter and gets loud saying he asked me which one and I took that one. He repeatedly told me I chose the wrong one. I said sir what are you talking about I never even came in the store. My son came in and purchase these I only came in to correct the order. He got loud saying I picked the wrong one out of his hand after me telling him I was never even in the store. Julia at the register continued to brush me off saying ok ok take the order and just go. I said look do not be dismissive with me and let me speak to the manager. The long faced man who I still wasn't addressing says there is no manager here! There is the problem, the ppl who are running the store cannot even understand English and do not like to be corrected. This is a very poorly ran establishment and I definitely will be spreading the word in the community about how nasty these workers are. The manager needs to review there cameras if they have and see the disgusting behavior of his employees.
I would give this place zero stars if I could, the long face guy that works here always messes up orders, always has an attitude and argues with anyone that corrects him. This establishment is not kid-friendly and Julia the only one that seems to understand minimal English brushes you off to get the situation out the stores. They have gotten my money for the last time.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Munchkins Donut Hole Treats
This is a great dunkins always fresh food and wonderful coffee not to mention the ice cream section in a safe and quiet neighborhood a comfortable feeling when you walk in that makes you want to sit and enjoy your purchase always clean and cool temps on those hot days they also have a restroom available for customers plenty of parking there parking lot but if not there's also free street parking a little section to sit right outside close the multiple highways multiple bus lines this place is perfect for a quick stop anytime of the day.
Atmosphere: 5
Food: 5
Service: 5
I never seen this kind of cheap mind store . They put their napkins inside why? Customer always has to ask for napkins it’s not fair. Other Dunkin store they put out side. Please note it for owner. Thank you!
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