The other day I was at the store and saw the whole staff ganging up on an uber driver for an order issue. Staffs were talking to each other in their language and screaming at the driver especially the women at the ice cream counter, for their negligence of mistake order. That experience solely made me realize that I do not want to stay there any longer.
This needs to be reported to management. They are disgracing Dunkin
Jared Hollister
All dunkins are superior
Denise B
Customer service is horrible, we called this morning 10/13/25 to see if by chance my husband’s wallet was left there last night. The person who answered the phone (whom did not want to give her name) stated she wouldn’t know because she didn’t work there last night and was told to call again at night. We inquired if there was a manager we can speak to, we were placed on hold and the same lady comes back saying “she said no.” I asked “she said no to what?” She said we had to call later. I asked to speak to the manager as I was not sure if the person was understanding my inquiry. She said “the manager is busy and can’t talk”. I was explaining we wanted to speak to the manager to inquire if they had a place where they kept items that may have been lost. The women did not want to put the manager on the phone.
Service: 1
Roshan Rai
Avocado 🥑 toast is crispy and tasty 😋 love it.
Atmosphere: 5
Food: 5
Service: 5
Ganesh Shrestha
Open Big space, Big Store quite
Atmosphere: 5
Food: 5
Service: 5
Tina S.
Please double check your receipts at this location folks. Over charging people and it's a big deal to receive a refund.
Mercedes velasquez
There is no customer service at all. There is so much attitude, especially THE CASHIER MITHILA. Don’t waste your money and time at this location!
esam almulaiki
They do not close at midnight, they close when the employees there feel like not making drinks. Arrived at 11:30 for a smoothie they said no we are closed only lattes.
Atmosphere: 2
Food: 5
Service: 1
s.coups wife
I came to this location around 10:30 PM planning to order two of the $6 meal deals and some drinks. The woman at the register told me the oven wasn’t working, but it felt more like she didn’t want to prepare anything or deal with cleanup that late. It honestly came across as laziness more than a real issue.
While I stood there quietly deciding what to get instead, the male employee next to her started talking about me in Bengali. What they clearly didn’t realize is that I’m Bengali too. He said something along the lines of “we already told her the oven isn’t working and she’s still standing there,” then laughed with the woman. They were implying I was shameless or somehow wrong for just standing there trying to figure out what to order as if Dunkin Donuts is not a restaurant where people go to order food ??
I confronted him and he apologized, but the woman denied it and gave me visible attitude insinuating I just wanted to argue. The way they both laughed and spoke about me while I was right in front of them was incredibly disrespectful.
I won’t be returning. The staff clearly didn’t want to do their jobs and are lazy, and on top of that, they felt comfortable mocking a customer in a language they assumed I wouldn’t understand. That kind of behavior is unacceptable in any kind of setting.
Worst staff and harassing behavior!
The other day I was at the store and saw the whole staff ganging up on an uber driver for an order issue. Staffs were talking to each other in their language and screaming at the driver especially the women at the ice cream counter, for their negligence of mistake order. That experience solely made me realize that I do not want to stay there any longer.
This needs to be reported to management. They are disgracing Dunkin
All dunkins are superior
Customer service is horrible, we called this morning 10/13/25 to see if by chance my husband’s wallet was left there last night. The person who answered the phone (whom did not want to give her name) stated she wouldn’t know because she didn’t work there last night and was told to call again at night. We inquired if there was a manager we can speak to, we were placed on hold and the same lady comes back saying “she said no.” I asked “she said no to what?” She said we had to call later. I asked to speak to the manager as I was not sure if the person was understanding my inquiry. She said “the manager is busy and can’t talk”. I was explaining we wanted to speak to the manager to inquire if they had a place where they kept items that may have been lost. The women did not want to put the manager on the phone.
Service: 1
Avocado 🥑 toast is crispy and tasty 😋 love it.
Atmosphere: 5
Food: 5
Service: 5
Open Big space, Big Store quite
Atmosphere: 5
Food: 5
Service: 5
Please double check your receipts at this location folks. Over charging people and it's a big deal to receive a refund.
There is no customer service at all. There is so much attitude, especially THE CASHIER MITHILA. Don’t waste your money and time at this location!
They do not close at midnight, they close when the employees there feel like not making drinks. Arrived at 11:30 for a smoothie they said no we are closed only lattes.
Atmosphere: 2
Food: 5
Service: 1
I came to this location around 10:30 PM planning to order two of the $6 meal deals and some drinks. The woman at the register told me the oven wasn’t working, but it felt more like she didn’t want to prepare anything or deal with cleanup that late. It honestly came across as laziness more than a real issue.
While I stood there quietly deciding what to get instead, the male employee next to her started talking about me in Bengali. What they clearly didn’t realize is that I’m Bengali too. He said something along the lines of “we already told her the oven isn’t working and she’s still standing there,” then laughed with the woman. They were implying I was shameless or somehow wrong for just standing there trying to figure out what to order as if Dunkin Donuts is not a restaurant where people go to order food ??
I confronted him and he apologized, but the woman denied it and gave me visible attitude insinuating I just wanted to argue. The way they both laughed and spoke about me while I was right in front of them was incredibly disrespectful.
I won’t be returning. The staff clearly didn’t want to do their jobs and are lazy, and on top of that, they felt comfortable mocking a customer in a language they assumed I wouldn’t understand. That kind of behavior is unacceptable in any kind of setting.
Atmosphere: 1
Food: 1
Service: 1
Very good working
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good and Great Yet
Very nice and generous employees
Buyer beware!!! Ordered thru Uber eats & store owner went into my Uber account and gave driver a $3 tip for the coffee I ordered. Without my consent.
The food is great but for me the only problem is that they don’t know how to make your drink. They just added sugar and didn’t even bother to mix it.
Service was bad lady at the counter she was rude over her mistake and got mad at me. Please avoid this place
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