Me and my family have been here before and were very pleased with the service and food but this time was completely different. The service was absolutely horrible, we asked for appetizers and drinks, we ordered calamari and when it finally came there was no sauce to go with it, once we asked if the sauce was coming the waitress said it’s coming. She brought ketchup and mayo over and said they didn’t have the normal sauce (marinara sauce) and walked away we would have liked to know that before so we could’ve ordered something else. We are almost done with our appetizer and our drinks have still not arrived, at this point we are getting frustrated because we are eating our food dry and with no drinks. We ask the waitress what happened with our drinks and only then is when we finally get our drink's. Once we got our food we realize our food is cold. Me and my sister got the Churascco and both of our meat were cold. We tell the waitress the meat is cold and she says okay and takes both our plates, in less than 5 minutes she hands us our plates back, the meat was now warm. It seems like all they did was put it back on the grill for 30 seconds on both sides and back on the plate. At this point we decided we were just gonna eat our food and leave because we didn’t wanna go back and forth with our food and to also receive no apology for the meat being cold. Since we got our food we were not checked in on once, we felt completely ignored. Once we asked for the check we realize they gave themself 18% tip! Absolutely ridiculous for the service we received. Once I realized she gave herself $32 I was very upset and asked for the manager which they did not call. The waitress asks what’s wrong and I tell her about all the things that went wrong with our service and meals. She had the audacity to say that the tip is because the waitress brought over our drink, the waitress only brought our drinks after we reminded her we didn’t get our drinks. Super unprofessional, I was going to tip her what she deserved but after the back and forth and still no manager I just wanted to leave. We came here for my fathers birthday and left completely disappointed and my dad even apologized for asking to come here. Will never be back.
Gina Reinoso
We got to the restaurant at 7:40pm for dinner. It was nice and quiet. Service was excellent, girls were very friendly. Food was delicious, we ate Ceviche and Carne asada. Highly recommend. Love the atmosphere….
Atmosphere: 5
Food: 5
Service: 5
BSG- PROTECT
The girls and soup are hot but food doesn't taste 100% like it should.
Atmosphere: 5
Food: 3
Service: 4
Brendita Amador-Duarte
This place is absolutely exquisite, incredible food and impeccable service. Do whatever it takes to go!”
Atmosphere: 5
Food: 5
Service: 5
O. A.
If you don’t finish your meal and ask for a to-go container, they charge you for it. They also add a tip to your bill without saying anything, so if you don’t notice, you might end up tipping twice. Very disappointing experience.
Edited for the owner: What a shameful and unprofessional way to respond as a restaurant owner. I’m simply giving my feedback, and there is nothing wrong with that. I’ve never seen any restaurant charge for to-go boxes just because customers want to take their leftovers. On top of that, a tip was automatically added for only two people — is that even legal? (I’m not even arguing about the added tip.) When we added another tip, the server saw it but never mentioned that gratuity was already included. Once we realized it, I went back to clarify, and only then did the server return the money. This is not ethical.
And what “attitude” are you talking about? I said nothing wrong. Check your cameras before making false claims. Instead of apologizing, you chose to be disrespectful — a clear sign of poor professionalism and zero respect for your customers.
Atmosphere: 2
Food: 2
Service: 1
CAROLINA JARAMILLO
The Guatita dish has very good taste.
Atmosphere: 4
Food: 4
Service: 4
Ivan Vidal
Food good
Irene Mena
This was a great restaurant to eat, excellent service and the food was perfect. We appreciate our waitress Xiomara beacause she made sure we had everything we needed and she made sure we were satisfied. We will visit the restaurant again.
Atmosphere: 5
Food: 5
Service: 5
Jessica Castro
Good attention, good food cozy place
Amanda Dickason
The best meal I've had in a long while. Everything was prefect. Atmosphere, food, service were all exceptional. Alison was the best server and hostess. It felt as if she had invited us to her own family's home with her high praise to the owners and how much she loved sharing the experience with others. Let's dive in to what made this place special. The food was honored. Simple respect to the food! Everything was fresh and prepared to perfection. The ceviche was phenomenal. The goat and pescado were cooked to perfection and sent me to memories of my childhood. The plantain chips were thinly sliced and fried perfectly. If you like cocktails the passion fruit mojito is a beautiful drink with fesh mint leaves. I had my first Ecuadorian beer and it was delicious, served with sale rim and lime and limon. Honestly, if you're still reading this review, stop. Go get the food. Enjoy the experience and get the higos con queso for dessert. No regrets! ❤️
My experience at La Kuchara was great. I asked Karlita for a recommendation and I ate an encebollado and entrena. We liked it. We came from Westchester.
Atmosphere: 5
Food: 5
Service: 5
Leonardo Prado
It's a wonderful experience to come to La Kuchara. The food is delicious, and waitress Karla's service is incredible. I was fascinated.
Atmosphere: 5
Food: 5
Service: 5
Mariela Schrader
We went to eat there for my family birthday, the restaurant was full and they sat us in an outside area that they have but is no music in that area. When they serve the food they have to walk outside of the restaurant in order to get to us and when the food arrived, it was cold. I ordered a steak with French fries and they brought me the plate with the French fries with pieces of rice on it and the meet was cold not only mine but the rest is my family members also. My son ordered shrimp. The shrimp needed a little more flavor.
Steven Duenas
Delicious 🤩
Leopoldo Henriquez
Amazing place, good traditional food and delicious, I'll definitely coming back again
Me and my family have been here before and were very pleased with the service and food but this time was completely different. The service was absolutely horrible, we asked for appetizers and drinks, we ordered calamari and when it finally came there was no sauce to go with it, once we asked if the sauce was coming the waitress said it’s coming. She brought ketchup and mayo over and said they didn’t have the normal sauce (marinara sauce) and walked away we would have liked to know that before so we could’ve ordered something else. We are almost done with our appetizer and our drinks have still not arrived, at this point we are getting frustrated because we are eating our food dry and with no drinks. We ask the waitress what happened with our drinks and only then is when we finally get our drink's. Once we got our food we realize our food is cold. Me and my sister got the Churascco and both of our meat were cold. We tell the waitress the meat is cold and she says okay and takes both our plates, in less than 5 minutes she hands us our plates back, the meat was now warm. It seems like all they did was put it back on the grill for 30 seconds on both sides and back on the plate. At this point we decided we were just gonna eat our food and leave because we didn’t wanna go back and forth with our food and to also receive no apology for the meat being cold. Since we got our food we were not checked in on once, we felt completely ignored. Once we asked for the check we realize they gave themself 18% tip! Absolutely ridiculous for the service we received. Once I realized she gave herself $32 I was very upset and asked for the manager which they did not call. The waitress asks what’s wrong and I tell her about all the things that went wrong with our service and meals. She had the audacity to say that the tip is because the waitress brought over our drink, the waitress only brought our drinks after we reminded her we didn’t get our drinks. Super unprofessional, I was going to tip her what she deserved but after the back and forth and still no manager I just wanted to leave. We came here for my fathers birthday and left completely disappointed and my dad even apologized for asking to come here. Will never be back.
We got to the restaurant at 7:40pm for dinner. It was nice and quiet. Service was excellent, girls were very friendly. Food was delicious, we ate Ceviche and Carne asada. Highly recommend.
Love the atmosphere….
Atmosphere: 5
Food: 5
Service: 5
The girls and soup are hot but food doesn't taste 100% like it should.
Atmosphere: 5
Food: 3
Service: 4
This place is absolutely exquisite, incredible food and impeccable service. Do whatever it takes to go!”
Atmosphere: 5
Food: 5
Service: 5
If you don’t finish your meal and ask for a to-go container, they charge you for it. They also add a tip to your bill without saying anything, so if you don’t notice, you might end up tipping twice. Very disappointing experience.
Edited for the owner: What a shameful and unprofessional way to respond as a restaurant owner. I’m simply giving my feedback, and there is nothing wrong with that. I’ve never seen any restaurant charge for to-go boxes just because customers want to take their leftovers. On top of that, a tip was automatically added for only two people — is that even legal? (I’m not even arguing about the added tip.) When we added another tip, the server saw it but never mentioned that gratuity was already included. Once we realized it, I went back to clarify, and only then did the server return the money. This is not ethical.
And what “attitude” are you talking about? I said nothing wrong. Check your cameras before making false claims. Instead of apologizing, you chose to be disrespectful — a clear sign of poor professionalism and zero respect for your customers.
Atmosphere: 2
Food: 2
Service: 1
The Guatita dish has very good taste.
Atmosphere: 4
Food: 4
Service: 4
Food good
This was a great restaurant to eat, excellent service and the food was perfect. We appreciate our waitress Xiomara beacause she made sure we had everything we needed and she made sure we were satisfied. We will visit the restaurant again.
Atmosphere: 5
Food: 5
Service: 5
Good attention, good food cozy place
The best meal I've had in a long while. Everything was prefect. Atmosphere, food, service were all exceptional. Alison was the best server and hostess. It felt as if she had invited us to her own family's home with her high praise to the owners and how much she loved sharing the experience with others.
Let's dive in to what made this place special. The food was honored. Simple respect to the food! Everything was fresh and prepared to perfection. The ceviche was phenomenal. The goat and pescado were cooked to perfection and sent me to memories of my childhood. The plantain chips were thinly sliced and fried perfectly.
If you like cocktails the passion fruit mojito is a beautiful drink with fesh mint leaves. I had my first Ecuadorian beer and it was delicious, served with sale rim and lime and limon. Honestly, if you're still reading this review, stop. Go get the food. Enjoy the experience and get the higos con queso for dessert. No regrets! ❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My experience at La Kuchara was great. I asked Karlita for a recommendation and I ate an encebollado and entrena. We liked it. We came from Westchester.
Atmosphere: 5
Food: 5
Service: 5
It's a wonderful experience to come to La Kuchara. The food is delicious, and waitress Karla's service is incredible. I was fascinated.
Atmosphere: 5
Food: 5
Service: 5
We went to eat there for my family birthday, the restaurant was full and they sat us in an outside area that they have but is no music in that area. When they serve the food they have to walk outside of the restaurant in order to get to us and when the food arrived, it was cold. I ordered a steak with French fries and they brought me the plate with the French fries with pieces of rice on it and the meet was cold not only mine but the rest is my family members also. My son ordered shrimp. The shrimp needed a little more flavor.
Delicious 🤩
Amazing place, good traditional food and delicious, I'll definitely coming back again
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