I was excited to try this place because they offer vegan and vegetarian options. I ordered the Vegan Frenchie (spinach, tofu cream cheese, and caramelized onions) and expected a positive experience.
Unfortunately, it was disappointing from the start. When I asked what vegan sides were available, the employee—though kind—was unsure and listed non-vegan options like macaroni and potato salad. When I asked for fruit, I was told they didn’t have any available, even though they clearly sell packaged fruit in the cooler. Eventually, I settled on the tomato and cucumber salad, which came plain with no dressing.
When my sandwich arrived, it was missing the caramelized onions entirely. I went back to let them know, and they said they’d “caramelize them now,” which meant waiting again. The sandwich I’d already taken a bite of was taken to the back, which didn’t feel right to me.
I explained my concerns at the register — not just about the missing ingredient but also about the lack of knowledge around vegan options. The cashier apologized and mentioned a chickpea salad I hadn’t even been offered earlier. I ultimately asked for a refund, which they gave me for the sandwich only, not the drink.
I appreciate that they tried to be polite, and the place was clearly busy and well-liked, but if you’re going to advertise vegan items, staff should understand what that means and how to accommodate it. It was a frustrating experience, and I won’t be returning.
Atmosphere: 2
Food: 1
Service: 1
Anthony
The bagels are always fresh and they make a good sandwich
Atmosphere: 5
Food: 5
Service: 5
B H
The bagels are pretty good but they're stingy with the amount of cream cheese.
John Arcaira
My Lox bagel was pretty good, would come back again.
Atmosphere: 4
Food: 5
Service: 5
carl lieberman
Easy in and out. Food ok.
Atmosphere: 2
Food: 3
Service: 3
Henry S
Bagels are great. Service great too. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Kelli O'Donnell
Everyone knows New York bagels are the best, so I introduced my boyfriend to them when visiting the area. We have went to many new places to eat while on Long Island, but this is the only place we’ve returned to every day. It’s definitely a favorite. The bagel and cream cheese choices are plentiful, taste great, and the service can’t be beat. When you see a place where the owner is there working every day and there are many regulars, you know you’ve found something extra good. We’ve already made arrangements for shipping to Florida. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Nuur Shaikh
The first time I went to this place a year ago their bagels were yummy. They put a good amount of cream cheese & the bagels didn’t taste or feel stale.
Recently since June when I got bagels from there they were hard, stale and weren’t oozing with cream cheese. The bagels were also over toasted and they tasted burnt
Nothing bad to say except the girl on the register needs some customer training, sorry to say but she will ruined this bagel store. Food was fresh and delicious.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Bagel, Tuna Luna Bagelwich
Joshua S
Good but clean things. The scale that weighs food looked disgusting.
Zouhir Kanouch
To expensive
Food: 4
Service: 4
brianna mirenda
If im going to pay for extra cheese I woukd expect there to even be cheese on it.. tell me why theres no cheese at all. terribly disappointing.
I was excited to try this place because they offer vegan and vegetarian options. I ordered the Vegan Frenchie (spinach, tofu cream cheese, and caramelized onions) and expected a positive experience.
Unfortunately, it was disappointing from the start. When I asked what vegan sides were available, the employee—though kind—was unsure and listed non-vegan options like macaroni and potato salad. When I asked for fruit, I was told they didn’t have any available, even though they clearly sell packaged fruit in the cooler. Eventually, I settled on the tomato and cucumber salad, which came plain with no dressing.
When my sandwich arrived, it was missing the caramelized onions entirely. I went back to let them know, and they said they’d “caramelize them now,” which meant waiting again. The sandwich I’d already taken a bite of was taken to the back, which didn’t feel right to me.
I explained my concerns at the register — not just about the missing ingredient but also about the lack of knowledge around vegan options. The cashier apologized and mentioned a chickpea salad I hadn’t even been offered earlier. I ultimately asked for a refund, which they gave me for the sandwich only, not the drink.
I appreciate that they tried to be polite, and the place was clearly busy and well-liked, but if you’re going to advertise vegan items, staff should understand what that means and how to accommodate it. It was a frustrating experience, and I won’t be returning.
Atmosphere: 2
Food: 1
Service: 1
The bagels are always fresh and they make a good sandwich
Atmosphere: 5
Food: 5
Service: 5
The bagels are pretty good but they're stingy with the amount of cream cheese.
My Lox bagel was pretty good, would come back again.
Atmosphere: 4
Food: 5
Service: 5
Easy in and out. Food ok.
Atmosphere: 2
Food: 3
Service: 3
Bagels are great. Service great too. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Everyone knows New York bagels are the best, so I introduced my boyfriend to them when visiting the area. We have went to many new places to eat while on Long Island, but this is the only place we’ve returned to every day. It’s definitely a favorite. The bagel and cream cheese choices are plentiful, taste great, and the service can’t be beat. When you see a place where the owner is there working every day and there are many regulars, you know you’ve found something extra good. We’ve already made arrangements for shipping to Florida. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
The first time I went to this place a year ago their bagels were yummy. They put a good amount of cream cheese & the bagels didn’t taste or feel stale.
Recently since June when I got bagels from there they were hard, stale and weren’t oozing with cream cheese. The bagels were also over toasted and they tasted burnt
Atmosphere: 4
Food: 3
Service: 4
Begals were great
Atmosphere: 5
Food: 5
Service: 5
Great place to eat or take out
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good bagels
Atmosphere: 4
Food: 5
Service: 5
Nothing bad to say except the girl on the register needs some customer training, sorry to say but she will ruined this bagel store. Food was fresh and delicious.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Bagel, Tuna Luna Bagelwich
Good but clean things. The scale that weighs food looked disgusting.
To expensive
Food: 4
Service: 4
If im going to pay for extra cheese I woukd expect there to even be cheese on it.. tell me why theres no cheese at all. terribly disappointing.
Atmosphere: 5
Food: 2
Service: 5
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