Baskin-Robbins

2050 Hempstead Tpke, East Meadow
(516) 794-7155

Recent Reviews

Joe Rappa

Good coffee and donuts. Good service. They made the coffee the way I asked!

Atmosphere: 4

Food: 4

Service: 5

Melissa C.

The employees behind the register are AWFUL. Bunch of high schools on their phone t sharing tik tok videos and looking extremely bothered at having to help any customers coming in and basically fighting with one another about having to work. We went for ice cream with my nephews and the kid who was helping us couldn't care less about his job- flat out told me he had no idea what ice cream flavors were what. We pointed to help him out, and let him know some signs were definitely out of place and he said he had no idea how they go in, and when some of the ice creamLabels fell down he just tossed them aside and left them unlabeled entirely. He gave the smallest scoops, and the kids ice cream creation of a dinosaur he made was terrible. Didn't include the ice cream cone on top, or any of the key features that made it a signature creation (which we have gotten well made at other locations). I wouldn't go back which is a shame bc I always order my custom ice cream cakes through this location bc they had a great turn over.

Mark H.

Went three days early to order a polar pizza. When I went back to pick it up, they didn't have it the employee behind the register when I went to pick up didn't expect that I was going to be there.

Nick Gelorum

It's dunkin donuts? ... better than Starbucks. Too many yuppies at Starbucks

ak

TO THE MGR: before you entrust your shop to teenage workers for the summer, please do your patrons a service and Train them properly, and if it's their first time- please.be on-site to supervise. If I wasn't watching this kid like a hawk, he would have given me 3, 3.scoop sundaes with 1/4 of the scoop size. Twice I saw him attempt to release the ice cream with his fingers, with no gloves on until he realized I was staring at him. All food is exorbitant these days, so when we do go out to buy treats and such, it's simple.enough to ask for what we pay for.the kid supposedly training him did nothing but work his mouth. I get that help is hard to find these days but it still is your business...protect it .

A K.

TO THE MGR: before you entrust your shop to teenage workers for the summer, please do your patrons a service and Train them properly, and if it's their first time- please.be on-site to supervise. If I wasn't watching this kid like a hawk, he would have given me 3, 3 scoop sundaes with 1/4 of the scoop size- IE, whole thing would have fit in a small sized cup. Twice I saw him attempt to release the ice cream with his fingers, with no gloves on until he realized I was staring at him and/or his conscience got the better of him. All food is exorbitant these days, so when we do go out to buy treats and such, it's simple enough to ask for what we pay for . This was a $40 order for ice cream! The kid supposedly training him did nothing but work his mouth. I get that good help is hard to find these days but it still is your business...protect it .

Van M

If I could give zero Stars I would. I ordered online well in advance a graduation cake with the photo we designed it we placed it horizontally class of 2021 supposed to be picked up at 9:00 a.m. . I show up late at 12:51 p.m. the cake was not available they told me it was coming from another place that it wasn't shipped and to come back. I come back and it's all they did was print out horribly and place it horribly on a regular sheet cake it wasn't the cake I paid for and that I couldn't get a refund till the next day because the manager wasn't there. I wrote to corporate and I hope I get my refund.

Raine M.

I just came into the East Meadow Baskin Robbins/Dunkin Donuts location to get ice cream. I asked for two scoops in a sugar cone. The worker rings it up for $4.77 w tax and then tells me they don't have sugar cones and wants to use the wafer cones. I don't like those so I say put it in a cup. Normally when I order 2 scoops I get a medium cup. I go to pay and see a small cup on the counter. I say it's supposed to be 2 scoops she says it is she had to smush down the 2nd scoop; I say still this is a cup for one scoop and it's supposed to be double the size and a bigger cup. She insists it's two scoops & I say what size scoop are u using bc this is definitely not two scoops and I angrily leave. I should have asked her to redo it but I wanted to leave so now I'm pissed and making a complaint. Why don't these stores train their employees how to serve ice cream and what a scoop looks like? $4.77 for nothing. I took pics too, to prove it. I'll not come here again or ask for a different employee next time. B********

Mohammad Shafique

Do not come here, the service is absolutely terrible. Waited over 20 minutes on the ice cream line with no employee acknowledging us until we went over and said something. Don’t waste your time here.

Anilom Assenav

If I could give zero Stars I would. I ordered online well in advance a graduation cake with the photo we designed it we placed it horizontally class of 2021 supposed to be picked up at 9:00 a.m. . I show up late at 12:51 p.m. the cake was not available they told me it was coming from another place that it wasn't shipped and to come back. I come back and it's all they did was print out horribly and place it horribly on a regular sheet cake it wasn't the cake I paid for and that I couldn't get a refund till the next day because the manager wasn't there. I wrote to corporate and I hope I get my refund.

Denise R.

Love that they are open 24 hours with a drive thru. Great service and ice cream. Will definitely go back.

James Silk

The Dunkin Donuts Baskin-Robbins it's supposed to close at 12 the guy lock the door at 11:30.

edilynn clermont

Not good

Cesy Lemus

That guy that works in the afternoon(6:35pm) it's not kind and gives you bad look like If you have done something t him and he kinda throws the things at you.

Kaitlyn McGlone

I wish go to Baskin Robbins I don’t been there so badly

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