Dairy Queen Grill & Chill

I came in with two friends. As we walked in, the cashier was giving someone (the only other customer in the place) their food. As soon as the transaction was completed, he disappeared. Nobody came back to the counter for about 10 minutes. The cashier seemed to have trouble understanding what we were trying to order. There were no lids or straws for the cups, and the soda machine squirted all over my friend when he tried to get a drink. When the food came out, the cashier was totally confused - he kept trying to give us items that none of us ordered. Never again.

Atmosphere: 1

Food: 3

Service: 1

At around 215pm I walked in to a virtually EMPTY restaurant. One customer in the front.

I hear employees milling about. Saw one guy by the blizzard machine.

Not a single employee came to the register. Or made it known that they were aware I was standing there waiting

5 full minutes. FIVE MINUTES.
Without any recognition or service.

So I left.

Doubtful to return.

Good grief.

Now I see why y’all are closing stores.

Do better.

And here we are month later or so and NO RESPONSE from management. Shocking

Atmosphere: 3

Food: 4

Service: 1

😏👌cheese curds and yummy burger.

Atmosphere: 3

Food: 4

Service: 4

Chicken strips 😋, blizzard reco choco-dipped strawberry.

Weird blue lights in the parking lot make it feel like a vape shop...so there's that.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Chicken Strips

I love the dairy king!

Atmosphere: 5

Food: 5

Service: 5

Gave me a hard time over an app coupon. Treated me like I was doing something wrong. I just used the McDonalds app no hassle, thanks for reminding me.

Atmosphere: 1

Food: 1

Service: 1

anthony was super helpful with my lactose intolerance RAISE ANTHONY

We went to the drive thru. The person taking our order was not friendly and seemed annoyed. We had to pull up and wait for them to bring the order out to us and that person also seemed annoyed. Maybe it was the same person. No smile and no response when we said thank you (very much). The food is not good. The burger patty was frozen and tasted freezer burned. Like the oven baked burgers I used to get in the high school cafeteria. Fries were soggy and unsalted. Blizzard was really good though.

Atmosphere: 3

Food: 3

Service: 3

This is a pretty clean restaurant with plenty of seating inside and out. It has the typical burger, fires and chicken options as you can see from their menu. There is also a nice sitting area by a fireplace and it was very clean. There is also a frazer area for their cakes illustrated in one of the pictures. Ample parking with a nice covered outdoor sitting area with tables.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Chicken Strips

We got the limited edition brownie batter - idk if they messed up or we just got 4 chunks of brownies and that’s how it’s supposed to be. Was expecting more than 4 chunks of brownies so we kept eating until we reached halfway and realized that we’re just having Vanilla ice cream! Rather just buy the vanilla ice cream than this!

Atmosphere: 3

Food: 3

Service: 3

Floor a little slippery .. Diamond was a great worker very attentive and speedy .

Atmosphere: 5

Food: 5

Service: 5

Food is as wonderful as I remember when you had to travel upstate for a DQ. Service here is quick and courteous. Atmosphere is friendly. Kids love it. Blizzards are a must during the summer heat. Just hits the spot after a burger... food coma.
;)

Atmosphere: 5

Food: 5

Service: 5

Very slow service. Wait wait wait.

Atmosphere: 3

Food: 3

Service: 1

They need to either hire more staff, or something. The lobby was packed with people waiting for orders. The employee was clearly flustered organizing the orders and relaying them to the kitchen. Every two seconds he kept saying "bruh" and "I don't know what to do next." At least several people complained about missing items or long waits. Love DQ but this location needs to get it together.

I like reading the reviews and watching people get mad for stupid reasons.

Atmosphere: 5

Food: 5

Service: 5