Ok…let’s discuss…. The best wegmans ever. That’s it. Small and has everything you need. Have been shopping here for 20 years. Even though everyone loves Wegmans already…just something special about this store with its original sign and smaller space. ❤️
Dorene Dobbin
No Limburger, no egg yet.
Tracy Wowk
It's Wegmans c'mon
Richard Koerner
Everyone loves Wegs
Charles Treviso
Place is amazing. Friendly and always willing to help.
ThisGuy10c
9:40pm only 2 registers open, self checkout closed for some reason, lines backed up. I had one item, not worth waiting for.
Update: 10/2/24 1 cashier with a long line, zero self checkouts open. I left my 2 items on their customer service counter and walked out.
Chip Raines
Always clean with friendly people! I love our little Wegmans!
Anne S0cha
More cashiers. Better service.
Valerie Snyder
My favorite grocery store! This is a "small" version so it is set up a bit differently than most others but they make it work well.
I frequently shop at Wegmans in the Ridgemont location in Greece which I love, however I come to the East Rochester location on Fairport Rd occasionally when working in the area, which I dred because the customer service is awful. When I speak I am not spoken back to and I'm never greeted. The crowd who shops there are no better which that is out of the control of the store. The only positive encounter I've had at this store was with a young gentleman named Stallion whom I've called corporate about to give compliments. I often call corporate to compliment the staff at the Ridgemont location. Yesterday I purchased sushi and went to self checkout my receipt didn't print out so after waiting for my receipt to print out for about 30 to 40 seconds I began to leave the register and was immediately approached by an associate named Annette. She approached me and said " you didn't pay for that" I told her I did and she said "no you didn't you have to pay for that" I told her again that I did and she replied "no you didn't " as she began to mess with the register I was at , I assume to prove to me I didn't pay. I then told her I can bring it up on my phone that I had paid for the item, she replied "maybe you think you did " and she continued to mess with the register. I pulled it up on my phone and showed her that I had paid for the item. She replied, "You were right" she then printed me a copy of my receipt then walked off. No apology or anything. The only thing this Wegmans location is missing is a sign that says no blacks allowed. I immediately called corporate after I walked out the store but the female I spoke to seemed as if she felt it was no big deal and gave me a dry apology and when I got off of work I called the store and spoke to the store manager, Carlton he seemed very nice and was very apologetic and offered me to come in this morning to speak unfortunately he was not available when I went in this morning. When I went there this morning I received the same treatment as usual no one speaks they look away or walk off but are very friendly to all the other customers whom are white. This morning Marianne stood at the customer service desk. I smiled at her, and she walked off as they always do. They behave like this all the time, and she then helped other customers. I have seen them ignore other black customers as well. Carlton was in an important meeting and couldn't come out, so I spoke to Heather she was apologetic and friendly and gave me a $25 gift card. Carlton had called and apologized again and seemed very genuine with his apology. I hope in the near future that Wegmans location will be polite to all of their customers. They can't change the way their customers behave, feel, think, or act but they do have control of their employees. I will stick with the Ridgemont location they are friendly, kind, and diverse and always exhibit great customer service. Charlene, Joseph, Trae, Josie, Emily, Reggie, Rachel, Korie, Aliyah, Katie, Denise, Sharon, Brayden, and all of the rest of the staff there including security are exceptional.
Update: I met with Carlton the store manager at this location a couple of days ago. He traveled to one of the Greece location stores to meet with me for my convenience. He had already apologized a few times over the phone, but after meeting with him, I knew he was truly genuine in his apology. I was quite pleased with our conversation and felt good knowing he had taken the situation seriously and was truly sorry for what had happened. I really appreciated the fact that he took the time out of his day to meet with me which was very personal, anyone can give a gift card or something tangible as items and money are replaceable however time isn't, which made me know that he was genuine and it gave me a sense of peace about the incident. I am pleased to know that they have such a respectable descent sincere manager at this location and working for their company.
Susan Brown
I always find what I need. A real quick stop. The staff are all kind and helpful! There is a wonderful selection of foods.
Felicia Nelson
Unique style enjoy shopping
Caryn A
It's wegmans, of course it's fabulous. This one is small, but has lots of things you need.
Chad Owen
The last old school Wegmans, I like that it's smaller, some items are easier to find than others.
Ok…let’s discuss…. The best wegmans ever. That’s it. Small and has everything you need. Have been shopping here for 20 years. Even though everyone loves Wegmans already…just something special about this store with its original sign and smaller space. ❤️
No Limburger, no egg yet.
It's Wegmans c'mon
Everyone loves Wegs
Place is amazing. Friendly and always willing to help.
9:40pm only 2 registers open, self checkout closed for some reason, lines backed up. I had one item, not worth waiting for.
Update: 10/2/24
1 cashier with a long line, zero self checkouts open. I left my 2 items on their customer service counter and walked out.
Always clean with friendly people! I love our little Wegmans!
More cashiers. Better service.
My favorite grocery store! This is a "small" version so it is set up a bit differently than most others but they make it work well.
Always love Wegmans when I'm visiting Rochester!
Restaurantji Recommends
I frequently shop at Wegmans in the Ridgemont location in Greece which I love, however I come to the East Rochester location on Fairport Rd occasionally when working in the area, which I dred because the customer service is awful. When I speak I am not spoken back to and I'm never greeted. The crowd who shops there are no better which that is out of the control of the store. The only positive encounter I've had at this store was with a young gentleman named Stallion whom I've called corporate about to give compliments. I often call corporate to compliment the staff at the Ridgemont location. Yesterday I purchased sushi and went to self checkout my receipt didn't print out so after waiting for my receipt to print out for about 30 to 40 seconds I began to leave the register and was immediately approached by an associate named Annette. She approached me and said " you didn't pay for that" I told her I did and she said "no you didn't you have to pay for that" I told her again that I did and she replied "no you didn't " as she began to mess with the register I was at , I assume to prove to me I didn't pay. I then told her I can bring it up on my phone that I had paid for the item, she replied "maybe you think you did " and she continued to mess with the register. I pulled it up on my phone and showed her that I had paid for the item. She replied, "You were right" she then printed me a copy of my receipt then walked off. No apology or anything. The only thing this Wegmans location is missing is a sign that says no blacks allowed. I immediately called corporate after I walked out the store but the female I spoke to seemed as if she felt it was no big deal and gave me a dry apology and when I got off of work I called the store and spoke to the store manager, Carlton he seemed very nice and was very apologetic and offered me to come in this morning to speak unfortunately he was not available when I went in this morning. When I went there this morning I received the same treatment as usual no one speaks they look away or walk off but are very friendly to all the other customers whom are white. This morning Marianne stood at the customer service desk. I smiled at her, and she walked off as they always do. They behave like this all the time, and she then helped other customers. I have seen them ignore other black customers as well. Carlton was in an important meeting and couldn't come out, so I spoke to Heather she was apologetic and friendly and gave me a $25 gift card. Carlton had called and apologized again and seemed very genuine with his apology. I hope in the near future that Wegmans location will be polite to all of their customers. They can't change the way their customers behave, feel, think, or act but they do have control of their employees. I will stick with the Ridgemont location they are friendly, kind, and diverse and always exhibit great customer service. Charlene, Joseph, Trae, Josie, Emily, Reggie, Rachel, Korie, Aliyah, Katie, Denise, Sharon, Brayden, and all of the rest of the staff there including security are exceptional.
Update: I met with Carlton the store manager at this location a couple of days ago. He traveled to one of the Greece location stores to meet with me for my convenience. He had already apologized a few times over the phone, but after meeting with him, I knew he was truly genuine in his apology. I was quite pleased with our conversation and felt good knowing he had taken the situation seriously and was truly sorry for what had happened. I really appreciated the fact that he took the time out of his day to meet with me which was very personal, anyone can give a gift card or something tangible as items and money are replaceable however time isn't, which made me know that he was genuine and it gave me a sense of peace about the incident. I am pleased to know that they have such a respectable descent sincere manager at this location and working for their company.
I always find what I need. A real quick stop. The staff are all kind and helpful! There is a wonderful selection of foods.
Unique style enjoy shopping
It's wegmans, of course it's fabulous. This one is small, but has lots of things you need.
The last old school Wegmans, I like that it's smaller, some items are easier to find than others.
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