Wendy's

305 W Commercial St, East Rochester
(585) 385-4890

Recent Reviews

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K B

Served burnt cookies called they acted as if I did not purchase my food from the location 12:28 afternoon ordrered through drive thur on my lunch break very unprofessional on the phone

Atmosphere: 1

Food: 1

Service: 1

Genna Squiers (Blue Bird Bounty)

Don’t bother. Can’t even pay em to give service. Repeated attempts to get a common item on menu and met with rude workers that won’t work. They also think it’s hilarious. Never got a thing…. No food from an open fast food restaurant. Soo sad. I don’t see what they would get the one star for either

Dietary restrictions: Being incredibly ill all the time there’s very few things I can eat. I just wanted a frosty. It would’ve made my day butMy interpretation of the event is that the people working at night don’t like having to clean the frosty machine so you won’t get one sorry folks. And just so we’re clear I did not show up at the last minute either

Patrick Redd

Normally I don't have problems at this store but not the case today. I ordered my usual and then was told they don't do breakfast combos with the pull parts instead of the wedges. I informed the gentlemen taking my order I just got the same thing 2 days prior and he called me a liar. Then after I hot my food the burrito and wedges were cold and the coke zero had no syrup. Wont be visiting this location again.

Atmosphere: 1

Food: 1

Service: 1

ElectraBlast

cold food, staff messing around and not paying attention to the customers. All very careless, specially the women. Found a long blonde hair in my food. The girl on the speaker was rude, horrible experience would give a zero if i could.

Atmosphere: 1

Food: 1

Service: 1

Bear on a Bike

Really slow service.

Atmosphere: 3

Food: 4

Service: 2

Whit Feather

drive thru was quick and easy wish they had vanilla frosty still though

Atmosphere: 4

Food: 4

Service: 5

Mick7338

Website says open until 12am. Got there at 11:45pm Friday 11/1 night and drive thru said they were closed. Probably should update website rather than waste customers time….

Atmosphere: 1

Food: 1

Service: 1

Max Max

Wow. Thankful we got something to eat. But geeze, awkward experience. Not to mention the "business" seen happening right outside their location. And the soda was flat. Forgot the sauces. And we won't go here again.

Atmosphere: 1

Food: 2

Service: 1

cassidy hearn

horrible service. waited 35 mins after paying. workers seemed clueless and didn’t care. order was wrong. food ice cold. fries had 5 individual fries and nuggets came w 3 instead of 4. horrible experience. won’t be back. they need some serious management help

Atmosphere: 1

Food: 1

Service: 1

Regina Ellsmore

Food was terrible
Burger- cold
Buns- old and crumbly
Chicken nuggets- please stop calling these nuggets. They are more like small popcorn chicken pieces. If you mush a “4 piece nugget” together, you can make 1 chicken nugget.
Baconator fries- cheese not melted
I except to have a stomach ache and will remain close to a bathroom after the food I did consume. But I won’t use their bathroom because they don’t have soap in their bathrooms to wash your hands. (Scary)

Atmosphere: 1

Food: 1

Service: 1

Phil Lavonas

Ordered 10 piece chicken nuggets with buffalo sauce, large chili and fountain beverage. The 10 piece was over $10 and they were just freezer reheated nuggets. I'd rather buy chicken wings from a wing place. The chili was very hot but also very watery. Not much substance to it. The soda machine seems to have an issue based on the floor but all options were room temperature and after my first drink I didn't have any more flavor options for coke. By the hole in the ceiling it seems they were having issues with the air conditioning and it was warm in their. There were no napkins available. Plenty of parking.

Parking: Plenty of parking

Atmosphere: 1

Food: 1

Service: 3

Allen Reilly

Took my money at the drive thru and then I waited 10 minutes for 2 sandwiches
With no receipt given.
Absolutely pitiful service.
And I was the only customer...

Atmosphere: 1

Food: 1

Service: 1

Joshua Werner

Rude and unprofessional. Even if it is 30mins to closing we should have been greeted politely and respectfully

Service: 1

Joe Combs

really wrecked the inside of this restaurant with gray crap!

Please mop your floors!

Atmosphere: 3

Food: 3

Service: 3

Leyla

Great service fast and easy

Atmosphere: 5

Food: 5

Service: 5

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