Wendy's

305 W Commercial St, East Rochester
(585) 385-4890

Recent Reviews

Marvin Andrews

O inside service in the middle of the Day.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: French Fries

Wolfe Rose

20 minutes from placing dine in order to actually "ready." Food assembled over that time stone cold. Never seen a branch this badly operated.

Atmosphere: 1

Food: 2

Service: 1

Dave Weston

Hard to get into and expensive for the food quality

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: French Fries

Lauren Phillips

Rudest staff ever and be prepared to get an order that's completely different what what you actually ordered.

Atmosphere: 1

Food: 1

Service: 1

Zachary Lindenhovius

Quite an awful location, routinely get orders wrong and choose to argue with customers and make threats. Interesting choice of customer service philosophy.

Matthew Lunn

Picked up a GrubHub. Took about 25 mins for the food. With three people in line ahead of me, which I accounted for. But then everyone was scrambling and I didn't see people wearing gloves or hair nets.

Atmosphere: 1

Food: 1

Service: 1

Ezra Thompson

The food always makes me feel ill here. I used to really enjoy Wendy's but this location is just bad. The service is not good, employees commonly wear headphones while taking orders. The employees serving the nuggets and fries do NOT wear gloves. Disgusting.I wish I could eat Wendy's nearby my house without having stabbing pains in my stomach afterwards.

Atmosphere: 2

Food: 1

Service: 2

Ben Bodner

Wendy’s app says drive thru open until midnight, but arrived at 10:45pm and was told they were closed.

Shannon Gracie

Very bland atmosphere. Recently remodeled and more Cafe-like. Service was good. Food was good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries

Winnie

The inside is never opened. The drive thru is slow. I hate going to this location.

Service: 1

Lynn H

I have brought my grandson here for his bday for years. Will not be returning to this place. Hamburger over cooked, fries cold, cheese not melted on burgers or fries. Diet coke tasted awful. No toilet paper in handicap bathroom.

Atmosphere: 3

Food: 1

Service: 3

Matt Greczyn

Over 20 minutes in a drive through at 2:00 in the afternoon... Ridiculous, wasn't busy at all but only took one drive through order every 5-7 minutes. Wasn't e en anyone waiting for food at the drive through window or the counter. Just flat out not taking orders. Wow.

Food: 4

Georgie California

Too expensive for a Coke. Almost $5.00 .Wha?

Daniel Tucker

This location has gone down hill FAST. They’ve locked the doors unexpectedly..no sign they’re closed, non mention online. They just closeTheir staff has allegedly (proof points towards they DID) steal customer credit cards and used them to steal money at other businesses. I’m staying far away from here. I’d recommend you do too.

Atmosphere: 1

Food: 1

Service: 1

Shawn Streber

I ordered at 730 on a Saturday night the dining room was closed so I was like okay they must be short staffed no big deal it happens Pull up to drive through and they had at least 4 or 5 workers working.Received my food the fries were really cold and nasty and nuggets were the same you could tell they were left out and my burger was drowning in ketchup and Mayo.Surprised being right by Taco Bell you would think they would wanna strive to do their best but nope.I’m going to be 2nd guessing next time and just might go to Taco Bell instead at least their food is hot dinning room is always open and you can tell the people that work there aren’t lazy and like their jobs.

Atmosphere: 1

Food: 1

Service: 3

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