Batch Cookies 'n Cream
53 Main St, East Rockaway
(347) 501-3392
Recent Reviews
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I love that this places is not so expensive and I love how they are so clean and comfortable love it
The ice cream here is so fresh and delicious 10/10!! I got the surprise pints and the horchata and chocolate were both really great. I totally recommend this place, taste was great! ❤️
Update: the store contacted me and offered to rectify the issue, which was much appreciated. Hopefully I can stop in and try their cookies again
I ordered via Uber Eats and they happened to have a BOGO free deal. So I opted for the Hi 5 Assortment. When I received my order, I only have 5 cookies, despite paying $17 for 10. The cookies were also hard and very dark as if they were baked for too long. This restaurant has no number to call so I decided to leave a review instead. If you were only going to give 5 cookies, I should have been contacted or the order adjusted. That's not quality customer service.
There's a sugar cookie, M&M, oatmeal, chocolate chip maybe and one with sugar crystals
Food: 3
Service: 5
Very good cookies
Atmosphere: 5
Food: 5
Service: 5
Such a great cookie and ice cream shop! Great vibes, service and of course fresh baked cookies. Very unique spin on cookies. Blueberry cookie is a must have, be warned you will be addicted 😋😋
Atmosphere: 5
Food: 5
Service: 5
Nick was an amazing server and made me feel very welcomed.
Atmosphere: 1
Food: 5
Service: 5
Friendly service…delicious cookies!
Atmosphere: 5
Food: 5
Service: 5
good food and cool employee
Atmosphere: 5
Food: 5
Service: 5
This place is great! The cookies are great and the employees here are amazing, especially Bryce. 100% recommend.
Atmosphere: 5
Food: 5
Service: 5
Great place. The service was great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered via Uber Eats and they happened to have a BOGO free deal. So I opted for the Hi 5 Assortment. When I received my order, I only have 5 cookies, despite paying $17 for 10. The cookies were also hard and very dark as if they were baked for too long. This restaurant has no number to call so I decided to leave a review instead. If you were only going to give 5 cookies, I should have been contacted or the order adjusted. That's not quality customer service.
There's a sugar cookie, M&M, oatmeal, chocolate chip maybe and one with sugar crystals
Food: 3
Updated: The shop forgot one of my cookie orders but they reached out about the issue and tried to correct it the next day the shop was open. Thank you Batch for caring about your customers and I cant forget to mention that ice cream you made, I forgot the name but it was coffee with espresso beans etc. ice cream was magnificent. I mean #thebest!
<Hi Lisa ! Sorry about your issue (saw it on google) the store was very busy and it seems that another courier picked up your extra hi-5 so when yours arrived there was only the one bag with your name on it - that said we certainly want to make it right ..?> From Owner
Food: 5
Service: 5
Awesome shop and amazing cookies! The double chocolate chip is our favorite!!
Atmosphere: 5
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
Best experience ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Batch
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