Dunkin'

6681 Collamer Rd, DeWitt
(315) 701-1320

Recent Reviews

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Joseph Stolar

Always good coffee ☕️

Atmosphere: 5

Food: 5

Service: 5

Lori Lori

Whenever I order the loaded hashbrowns all they are is hashbrowns in a cup. I was thinking maybe just a different cook but nope everyone who cooks does the same thing. If you want the cheese on them, you need to ask for extra and then you are not getting what you would get from other Dunkin locations. This is very close to my job and convenient for me to stop at but after what I got today which was what I said hashbrowns in a cup I will take an extra minute out of my morning to find another Dunkin that adds the cheese & bacon w/out adding the extra cost...

Atmosphere: 3

Food: 1

Service: 3

Timothy Masterson

Only one there at drive through and nobody answered. Drove around front and nobody behind counter but store was open, waited with no answer so I left. Not the first time I’ve had this experience here.

Eric McDonald

Dunkin is my religion

Atmosphere: 4

Food: 5

Service: 5

Rob Rutherford

I've have gotten mutiple cups of coffee that are like they filled it with half the cup with creamer and they take forever even when there is no lines

Atmosphere: 1

Food: 1

Service: 1

Dylan Bob

Drive thru slow asf. Weekends they close the lobby so you have to sit in the drive thru for a hour

Atmosphere: 3

Food: 4

Service: 3

Tyler Adams

This location is run by the worst employees possible. I don’t know how people can move this slow and even remotely consider it working. Also, this continued shut down of the lobby while your drive through moves at a snails pace needs to come to an end. How long can a location be left to fail like this?

Atmosphere: 1

Food: 1

Service: 1

Cynthia Haskins

Workers are lazy we received old donuts that were hard and cold snack n bacon wasn't the first time .seems like smoking weed and acting like high schoolers is more important . A bunch of clowns 🤡

Gillian Cannon

I did walk in order and the front door was locked and they did come open the door

Atmosphere: 1

Food: 1

Service: 1

Jason

Slowest Dunkin ever…..

Atmosphere: 3

Food: 4

Service: 1

Back Country

Employees were not very personable.

Atmosphere: 4

Food: 5

Service: 3

Brandon Jones

Love em 😘

Atmosphere: 5

Food: 5

Service: 5

Mercedes Lamb

I know Dunkin’ will never see or care about this review but if I can save one person from the frustration of dealing with this location - its worth the 2 minutes. This location is awful! The service is unbelievably slow for no reason other than everyone standing around. I spent a little over 10 minutes in a drive-thru line with only 2 cars ahead of me. Those cars ordered coffee - what on earth would take 10 minutes to make 3 of.

They never have anything in their bakery - my kids are always disappointed and I have to drive to another location.

There is a Dunkin on the corner of Taft Rd & Northern Blvd - do yourself a favor and just drive an extra mile! It will still be quicker and you will be able to get what you want.

Don’t try to speak with anyone working to say something because they will just tell you they are “kids” - insert eye roll here.

Atmosphere: 1

Food: 1

Service: 1

Rita Burton

I just spent 10-25 minutes waiting in line. Nobody in front of me! While three workers walking past me several times. One finally says not taking orders at the register only kiosk or mobile.Fine I go to the kiosk and proceed with this. Another older gentleman comes in and stands at the register for awhile. Someone finally makes him aware. He leaves furiously cussing.While he is leaving one speaks up and says you want to talk to someone she is right there.The employees start talking amongst each other how rude people are.While he is walking out. This said person to talk to says to the other employees.I don't care if they have a problem with it apply.I politely speak up and said maybe if people didn't already stand there waiting to be waited on while others walk past them. She says with her rude tone there is a sign on the register.Well unfortunately in my situation I left my home today without getting my contacts in. Because my alarm didn't go off.I had to hurry up and get my mother in law to her cancer treatment across the street from this nasty ass place.But before her cancer treatment she was scheduled for a urgent X-ray this morning. To see if there's a mass on her spine now.
The moral of my review is... If you can't talk to people without being rude because you are working short. Just maybe your in the wrong field.Maybe sitting at a desk and push papers and be sure you don't have to interact with others would be better.Ive worked short on a daily basses as a nurse. Never did I take it out on my patients!!! Never did I say if you want your meds or anything else right away apply for the job.You never know what that other person is going through that you're attacking. I'm hoping we don't hear just before Christmas my mother in laws cancer has spread.Meanwhile your angry at the world your working short.The sad world we live in now has no sense of each others feelings.Just self absorbed about themselves.I could've spoken up about her lashing out. But I have self control unlike her.I will take my coffee and my mother in laws plain donuts.I'm surprising her with. Sit at brittonfield while she gets her chemo for the next 5hrs. Sorry I couldn't apply to serve coffee today.Im across the street several days a week.

Atmosphere: 1

Service: 1

Joseph Antolin

This Dunkin is the worst. Almost every time i go there the lobby is closed. Just a sorry note saying sorry for the inconvenience. One girl with short hair, is either deliberatley rude or just doesn't care how you want your coffee. Should get rid of the staff that don't want to open the lobby.

Atmosphere: 1

Food: 5

Service: 3

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