Pizza Hut
570 Kinne St, East Syracuse
(315) 437-7959
Recent Reviews
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As far a pizza hut goes this place is fair. I am a millennial who grew up during the golden age of pizza hut, so i will probably never really be satisfied by any pizza hut anymore. The folks who work here are nice people but the food is satisfactory at best (on the scale of modern pizza huts). Usually not super hot, and the ingredients are often proportioned wrong. I have been to other pizza huts in the last couple years (in other cities), and while they ain't what they used to be, the food is still typically better than this one. My suggestion would be that if you really have a craving for pizza hut, ask them to cook it very well done. If they actually follow your instructions it wont be half bad. But the truth is though that the odds of the pizza actually being well done is about 50/50 even if you ask. This is true for any pizza hut these days, not just this one. Anyone remember when pizza hut had that greasy crunch and lots of cheese? I miss those days...
Atmosphere: 3
Food: 3
Service: 3
Is it took much work to cut the garlic cheese bread?
Food: 1
Service: 5
Pizza Hut dine in locations suck, this location is old and dirty
Dietary restrictions: Veg friendly
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Breadsticks
I go there once a week, to get pizza for my son, the staff is always Friendly, the Service and Pizza is Fantastic! Bob and the staff are very efficient and create a welcome Atmosphere!
Atmosphere: 5
Food: 5
Service: 5
I would give this place 0 stars if I could. I seen mice poop all across the counter where the food is being prepped I could not believe my eyes! When I pointed it out and asked about it the man responded saying it’s chocolate sprinkles. I did not see any desert on that menu that includes chocolate sprinkles I’m disgusted!!!
I ordered my food through the app and paid with credit card, they brought another customer order to me. called the store was told they'd send me my correct order. the door dasher comes an tells me I have to pay cash we called the store an bob the manager says he has to bring the food back because I stated I am not paying twice. they took the food I called back repeatedly just to be hung up on even by the manager after yelling at me it's not his problem contact door dash. I called back again explain that I ordered through Pizza Hut app not door dash and at this point I want my refund. the incompetent manager bob says door dash has to refund me I remind him I ordered through the app not door dash he yells at me again stating he might give me a refund his stores too busy an then hangs up again. this was the absolute worst experience I have received I am appalled and disgusted being treated in this manner when the fault lies with the restaurant. I WILL NEVER RETURN AS A CUSTOMER AND I AM CALLING CORPORATE BECAUSE STILL PIZZA HIT HAS MY MONEY AND I STILL HAVE NO FOOD!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Pizza is good atmosphere the same
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheese Sticks
Super friendly but got our order wrong, tried to fix it but it was still wrong. We just ste ut anyway.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Sticks, Personal Pan Pizza
I ordered from Uber eats at 5pm, because I wanted something fast and good so we got our estimated time of 610 pm so when 610 came and the order was not out for delivery we called Pizza Hut manager Alie and she told us they were waiting for the Uber driver and we proceeded to complain to Uber they told us someone was on the way at 630 so we just waited because Uber would not refund us at this point finally they tell us we will get our food at 725 two hours after we had placed the order. The driver delivered the food cold and was not sorry one bit. when we got the order we figured Pizza Hut would make sure it was hot because the delivery guy brought the food in 20 minutes I watch the whole time and I have the receipt to prove my pizza was made 2 hours ago that’s so sad like why would y’all treat costumer’s this way. We called the store to see if we could get the pizza re made and allie the manager told us there was nothing they could do and she was very rude about it . I will take me business to a different place . I got 2 large one topping pizzas for 40 bucks
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza and Sausage, Personal Pan Pizza
I have to say the people at this location are wonderful. Very friendly and kind. Thank you Mary Kay, and Bob for your thoughtfulness. We will be back. Restaurant was very clean, and other employees were just as friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Lunch special was good
Atmosphere: 3
Food: 4
Service: 5
I accidentally ordered ham on my pizza and my Husband is allergic. I called the restaurant and they had already made the pizza. They kindly said they would remake the pizza because my Husband is allergic to ham. Awesome customer service!
Staff friendly, restaurant is in dire need of a major renovation. It is filthy!!! Years and years of pizza grease EVERYWHERE. It’s like they came had a butter fight and left it that way. Not a busy location so I am unsure of why the staff is NOT cleaning ANYTHING. It was deserted by corporate years ago. Don’t go, food borne illnesses thrive here. But the staff is nice.
Atmosphere: 1
Food: 2
Service: 3
Pizza was really good. Stuffed crust of course. The parking lot definitely needs more LIGHTING. I'm not only thinking about myself but your employees leaving at the end of the night. The woman at the front desk was so, so sweet.
Atmosphere: 4
Food: 4
Service: 5
Looked kinda dumpy,Parking lot is all Pot Holes . Good for take out but not eating in.
Parking: Watch out for the Pot Holes.
Atmosphere: 2
Food: 4
Service: 4
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