Pizza Hut

570 Kinne St, East Syracuse
(315) 437-7959

Recent Reviews

christian keene

Food was so so

Atmosphere: 4

Food: 3

Service: 4

Keith Lane

Great place delicious food and the pizza ?? ???Kid-friendliness: Awesome meal deals for kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Personal Pan Pizza, Pepperoni Lovers Pizza

Mckenzie Mantell

Over charged. They forgot the cheese sticks I ordered. Didn't get them until an hour and a half after the pizza. I'm not going back.

Atmosphere: 2

Food: 2

Service: 1

Kay Dorrance

I was quoted $12 plus for a large pizza with up to 5 toppings. I thought that was a good deal but when I went to pay, the pizza came to $18.99. I brought it to their attention but they didn't budge. Just got home and accessed the pizza hut web site and the first thing it listed was a large pan pizza for around $12 with up to 10 toppings. I think this is what I was quoted. This is the last time I will be eating at pizza hut.

Atmosphere: 3

Food: 4

Service: 3

Youdora Basilone

Glad the pizza was free... it was terrible

Brad Withey

Our waitress was so awesome!

Atmosphere: 5

Food: 5

Service: 5

Kas Shenandoah

The dine-in was the best. Food was great. Fresh breadsticks are the best. Missed being able to eat inside. Instead of taking food home where it gets cold on the drive.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Create Your Personal Pan Pizza, Breadsticks

Kenyetta Pope

My pizza was cold and dry and i order cheesesteaks, they sent me breadsticks, and the breadsticks was hard and burnt I wasn’t satisfying at

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pepperoni Lovers Pizza, Breadsticks

Bl0winSm0ke228

I just had to leave a review.. Sunday Feb. 11th I tried placing an online order with East Syracuse Pizza Hut and I had several issues, my order would not go through for some reason. I tried at least 7 times over & over it kept saying, there was a problem with my order and it did not go through try again later! So I gave up! I fixed dinner and as I was eating a text came through and said, your Door Dash order will be there shortly!? I don't use Door Dash so, it was Pizza Hut. The guy was lost and called to see where I'm at! When the food came everything was opened meaning, the two Alfredos had no top or lid cover, all the boxes where open! My Cinnamon Sticks were in the same box with my cheese bread!? I'm OCD with cleanliness or anyone touching my food or anything else so, I definitely did not trust that and was worried about it!! I called and complained that the order wasn't suppose to have gone through, I told her! And I complained about the fact that I don't use Door Dash cause, I be worried about my food. She explained they were really busy (Super Bowl Sunday) and had to get a few Door Dash drivers to help and that my order was one of the orders that they used Door Dash for. Then she said she'll let me talk to the manager! She got back on the phone and said all the manager could do is refund me, I told her I appreciate that and I thanked her! I said are you gonna send someone back to get the stuff she said, no they can't take food back she told me don't worry about it!! I felt so bad cause my food total was $74.47 and they had no hesitation or nothing!! Wow!! Kudos to that manager and the lady I talked to, I was refunded instantly without a battle or mistreatment!! Thank you guys for you understanding, you give excellent service in general. I really felt it was unfair that I got to keep the food though. I apologize deeply for that!! Honestly, the Door Dash part was the worse part. Especially with all the boxes open and they have access to other people's food, that's a bit scary I must say!! I give you guys a great review cause your service was amazing, thanks again!!❤❤

Service: 5

Joseph Leonard

Great staff. The restaurant manager Bob is amazing. Would definitely recommend not just eating here but working here as well!

Atmosphere: 4

Food: 3

Service: 4

susan everspaugh

I get my nails done then I come to this location to get bread sticks. I didn’t let them know I was gonna sit for a minute to eat and the lady at the front desk was rude and said make sure next time you let us know you’re eating here.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Breadsticks

Ami Kaur

Rude and unpleasant staffUnthankfulParking: Good

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Cheese Pizza

Kurt Widrick

Great service, quick food preparation, and can't beat the price for a family outing. Kids love the pizza!

Atmosphere: 5

Food: 5

Service: 5

Sarah Schultz

Parking: The parking lot is riddled with pot hole I nearly bottom out trying to get out.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepperoni Lovers Pizza

DEBORAH SABIN

Parking: Lots of room.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza and Sausage, Veggie Lovers Pizza, Supreme Pan Pizza, Pepperoni Lovers Pizza, Breadsticks, Sausage Pizza, Cheese Pizza, Pepperoni Pizza

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