The GM and AGM are two of the best to work for. Both go out of their way for customers and employees to make anyone happy.
Atmosphere: 5
Food: 5
Service: 5
Muriel Hicks
Had only the salad bar
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: New Salad Bar
Robin Meisner
We truly enjoyed our dinner at The East Syracuse location and we love the salad bar! What was best though Was our server Cliff. Not only was he incredibly attentive like seriously, five star attentive, but he’s also such a creative person and we had a nice chat about kids and life and so forth and some of the cool things he’s done making his house wonderful for his children, since we brought it up about houses and such… since we just moved here. Anyway, his kids are so blessed to have him and we’re blessed to have him as our server! Will be back! The steak was great by the way
Kid-friendliness: We are comfortable, bringing our grandchildren here because there’s plenty of seating. It’s well spaced and there’s always something to keep them busy, including eating!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: New Salad Bar, Burger
Kim LaFave
Mary was great!
Atmosphere: 4
Food: 4
Service: 5
Jessica Aldridge
Salad bar was Delicious Mary was thank Excellent Hostess, Waitress, and Bartender- seemed to be the only employee besides the cook. She worked her butt off, was friendly and super accommodating.
Atmosphere: 5
Food: 4
Service: 5
Renee Deveans
Mary O was fantastic!!! She did it ALL, with ease! Fantastic experience! Thank you!!
Night manager was frenzied, unprofessional and incompetent, I was served fish that was undercooked, almost cold in the center which gave me food poisoning by morning. The bar tender did her best under the conditions and was the only action that was worthy of a paycheck.
Atmosphere: 1
Food: 1
Service: 1
Barbara Satterlee
I ordered through a food delivery service, from what I thought was an authentic, local, Italian restaurant (“Pasta Americana”). I called the restaurant directly, and the phone was answered by Mary, from “Ruby Tuesday’s”. Mary advised me that the Italian restaurant was a “ghost” restaurant. Mary assured me that Ruby Tuesdays had specific chefs who used the Italian restaurant’s recipes. I never would have ordered if I knew that Ruby Tuesday’s was fulfilling the order. My order was delivered within the stated delivery period. What I received was horrifying; the food was terrible! It tasted like rubbery cardboard , it was cold, and the portions were pathetically small. I have never had such a horrible, and disappointing meal from any restaurant, ever.
william Bergmann
Good food, good service
Atmosphere: 4
Food: 4
Service: 5
Shauna Othon
Larissa was amazing offer great drink special days advise very helpful and delightful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato
J
I arrived at Ruby Tuesday after placing an online order at 4:30pm. It is now 4:55pm the cook said “what? I only got that ticket 2 minutes ago.” No urgency, and then he even said, “what do you mean the microwave isn’t working.” I have an email saying come pick up at 4:40pm. I’m incredibly disappointed with this experience and how the online process worked. The place is empty, and for good reason it seems. Time to find somewhere else.
Should have been more food looks half eaten
Atmosphere: 4
Food: 4
Service: 4
I will say the people were nice, but service was way too slow considering there were hardly any patrons there.
And the menu was way more disgusting than I remembered. I haven't been to a Ruby Tuesday in about 5 years. Now I know why.
Atmosphere: 2
Food: 1
Service: 2
The food was ok. I felt bad for the only server there last night. She was nice but clearly overworked. Also, this location is very dirty.
Atmosphere: 1
Food: 3
Service: 2
Good food, service is questionable and reasonable prices
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Loaded Baked Potato, Chicken Parmesan, Spare Ribs, Mashed Potatoes, Coleslaw, Chicken Carbonara, French Fries
The GM and AGM are two of the best to work for. Both go out of their way for customers and employees to make anyone happy.
Atmosphere: 5
Food: 5
Service: 5
Had only the salad bar
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: New Salad Bar
We truly enjoyed our dinner at The East Syracuse location and we love the salad bar! What was best though Was our server Cliff. Not only was he incredibly attentive like seriously, five star attentive, but he’s also such a creative person and we had a nice chat about kids and life and so forth and some of the cool things he’s done making his house wonderful for his children, since we brought it up about houses and such… since we just moved here. Anyway, his kids are so blessed to have him and we’re blessed to have him as our server! Will be back! The steak was great by the way
Kid-friendliness: We are comfortable, bringing our grandchildren here because there’s plenty of seating. It’s well spaced and there’s always something to keep them busy, including eating!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: New Salad Bar, Burger
Mary was great!
Atmosphere: 4
Food: 4
Service: 5
Salad bar was Delicious
Mary was thank Excellent Hostess, Waitress, and Bartender- seemed to be the only employee besides the cook. She worked her butt off, was friendly and super accommodating.
Atmosphere: 5
Food: 4
Service: 5
Mary O was fantastic!!! She did it ALL, with ease! Fantastic experience! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Night manager was frenzied, unprofessional and incompetent, I was served fish that was undercooked, almost cold in the center which gave me food poisoning by morning.
The bar tender did her best under the conditions and was the only action that was worthy of a paycheck.
Atmosphere: 1
Food: 1
Service: 1
I ordered through a food delivery service, from what I thought was an authentic, local, Italian restaurant (“Pasta Americana”). I called the restaurant directly, and the phone was answered by Mary, from “Ruby Tuesday’s”. Mary advised me that the Italian restaurant was a “ghost” restaurant. Mary assured me that Ruby Tuesdays had specific chefs who used the Italian restaurant’s recipes. I never would have ordered if I knew that Ruby Tuesday’s was fulfilling the order. My order was delivered within the stated delivery period. What I received was horrifying; the food was terrible! It tasted like rubbery cardboard , it was cold, and the portions were pathetically small. I have never had such a horrible, and disappointing
meal from any restaurant, ever.
Good food, good service
Atmosphere: 4
Food: 4
Service: 5
Larissa was amazing offer great drink special days advise very helpful and delightful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato
I arrived at Ruby Tuesday after placing an online order at 4:30pm. It is now 4:55pm the cook said “what? I only got that ticket 2 minutes ago.” No urgency, and then he even said, “what do you mean the microwave isn’t working.” I have an email saying come pick up at 4:40pm. I’m incredibly disappointed with this experience and how the online process worked. The place is empty, and for good reason it seems. Time to find somewhere else.
Atmosphere: 2
Food: 3
Service: 1
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