A veggie sub was order, picked up and delivered...missing mayo, oil, pickle, cucumbers, peppers, hot peppers, etc. I asked for it to be remade, correctly and delivered. Same thing again...I called and asked for a Manager and got an assistant manager. I attempted to discuss my complaint and she hung up on me. I tried calling back a couple times, no answer! Never again!
Atmosphere: 1
Food: 1
Service: 1
Avery Wheelock
One of the best subways I’ve ever been to, the staff are amazing. Can usually find a good deal on the mobile app to save money since prices have increased.
Atmosphere: 5
Food: 5
Service: 5
jamez
Not sure what happened to make this place start going downhill, but I miss the two fun colored haired ladies that would open almost every single day, they always had the brightest smiles and would make me feel welcomed, this new one with the headband has a fake happy attitude and always seems frustrated when making a sandwich and can’t keep up with the speed they look like they’re closing down with the limited drink options and chip options running out too, I’ll gladly return back when I know my two favorite sandwich makers are back
Atmosphere: 1
Food: 5
Service: 1
Bruce Klock
It is a nice stop to pick up a quick meal!
Atmosphere: 5
Food: 5
Service: 5
JUDDY WUDDY3K
Dirty bathroom, gorgeous lady served me at front she made a great sandwich and was very kind, limited soda options
Atmosphere: 1
Food: 5
Service: 5
Linda Gifford
Went to pick up a wrap. Was told they only have flatbread. Ok I’ll try it. Ordered rotisserie chicken. And cheese . Got to the vegetables. They had pickles onions and banana peppers. I told the guy I wished I had known this before I ordered. At that point I felt Obligated to purchase. My mistake. He charged me a full price of 12.41 for chicken and two slices of American cheese. I hope the owner reads this. Won’t return
Atmosphere: 2
Food: 1
Service: 2
Anthony Pappianni
Very disrespectful person and didn't even serve us
Atmosphere: 1
Food: 1
Service: 1
Nick Cappello
Very bad. everything out of stock, no workers, and mess up your online order everytime just drive the extra time and go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Shirley
the worst 2 subs I have ever had!
Atmosphere: 3
Food: 1
Service: 3
Dave Galassi
No food available. They were out of everything. Very disappointing. Not recommended
I had a really frustrating experience at this location. There were only two employees working when I walked in. One of them started making my sandwich without asking what kind of meat I wanted. She assumed I said “steak” — which I absolutely did not — and when I politely told her that I never eat steak, she sighed loudly, put everything down, and walked into the back without saying a word. I was left standing there completely stunned.
The second employee stepped in to help and asked what meat I wanted. I said “chicken toasted.” When it came out of the toaster, I realized she had used a different kind of bread than I would’ve chosen. She also hadn’t asked me what bread I wanted. I didn’t say anything because I felt uncomfortable and didn’t want more tension.
When she added the vegetables, she did it roughly and without care. The whole experience felt rushed and disrespectful. I ended up spending nearly $15 on something I didn’t even want, and I left feeling upset.
For identification purposes, both employees appeared to be a lot on the heavier side, and one had very short hair. Not very attractive at all. I don’t know their names, but I hope management is able to look into who was working during that shift.
I’d really like to speak with a manager about this experience. It was unprofessional and disappointing
Atmosphere: 1
Food: 1
Service: 1
Gabrielle Vaught
Online says 10pm The sticker on their door & windows say 10pm it was before 8pm & they’re closed
• • • • •
Refund on app is taking forever & shouldn’t let anything go through especially if they’re closing early / earlier just update the hours correctly
Atmosphere: 1
Food: 1
Service: 1
Aaliyah Dorr
Sucks don’t buy from them they always close early when it’s listed to close at 10 and they just don’t care don’t support
Atmosphere: 1
Food: 1
Service: 1
Isabella Ottoway-Hnatko
Extremely disappointed with my experience yesterday at this location. Hours posted opening at 9:00 am, came in a little later at 10:00 am and store was closed. Decided to try again for dinner, hours listed open until 10:00 pm. Put in an order through the app at 8:00 pm, order was voided and there was a hold on the account for the full amount of the order. We ordered dinner for 4 people. Drove over to location to see if I could resolve the issue, store was closed early. Associate noticed us there and refused to acknowledge us.
I sent a message through the website and received a response from the manager this morning. He briefly apologized but offered no resolution to the problem. I sent a message back regarding the funds that were held, which was not responded to. Then found out that not only were the funds held but they were withdrawn from the account. Tried calling store, sat on hold for about 10 minutes and got hung up on. Pretty aggravated that these people are stealing money from customers for a service they never got. Not returning to this location.
Jessica Meicht
Door and online says open til 10 pm. It's 9:26 pm on a Saturday and doors are locked and employee ignored us at counter.
A veggie sub was order, picked up and delivered...missing mayo, oil, pickle, cucumbers, peppers, hot peppers, etc. I asked for it to be remade, correctly and delivered. Same thing again...I called and asked for a Manager and got an assistant manager. I attempted to discuss my complaint and she hung up on me. I tried calling back a couple times, no answer! Never again!
Atmosphere: 1
Food: 1
Service: 1
One of the best subways I’ve ever been to, the staff are amazing. Can usually find a good deal on the mobile app to save money since prices have increased.
Atmosphere: 5
Food: 5
Service: 5
Not sure what happened to make this place start going downhill, but I miss the two fun colored haired ladies that would open almost every single day, they always had the brightest smiles and would make me feel welcomed, this new one with the headband has a fake happy attitude and always seems frustrated when making a sandwich and can’t keep up with the speed they look like they’re closing down with the limited drink options and chip options running out too, I’ll gladly return back when I know my two favorite sandwich makers are back
Atmosphere: 1
Food: 5
Service: 1
It is a nice stop to pick up a quick meal!
Atmosphere: 5
Food: 5
Service: 5
Dirty bathroom, gorgeous lady served me at front she made a great sandwich and was very kind, limited soda options
Atmosphere: 1
Food: 5
Service: 5
Went to pick up a wrap. Was told they only have flatbread. Ok I’ll try it. Ordered rotisserie chicken. And cheese . Got to the vegetables. They had pickles onions and banana peppers. I told the guy I wished I had known this before I ordered. At that point I felt
Obligated to purchase. My mistake. He charged me a full price of 12.41 for chicken and two slices of American cheese. I hope the owner reads this. Won’t return
Atmosphere: 2
Food: 1
Service: 2
Very disrespectful person and didn't even serve us
Atmosphere: 1
Food: 1
Service: 1
Very bad. everything out of stock, no workers, and mess up your online order everytime just drive the extra time and go somewhere else
Atmosphere: 1
Food: 1
Service: 1
the worst 2 subs I have ever had!
Atmosphere: 3
Food: 1
Service: 3
No food available. They were out of everything. Very disappointing. Not recommended
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
I had a really frustrating experience at this location. There were only two employees working when I walked in. One of them started making my sandwich without asking what kind of meat I wanted. She assumed I said “steak” — which I absolutely did not — and when I politely told her that I never eat steak, she sighed loudly, put everything down, and walked into the back without saying a word. I was left standing there completely stunned.
The second employee stepped in to help and asked what meat I wanted. I said “chicken toasted.” When it came out of the toaster, I realized she had used a different kind of bread than I would’ve chosen. She also hadn’t asked me what bread I wanted. I didn’t say anything because I felt uncomfortable and didn’t want more tension.
When she added the vegetables, she did it roughly and without care. The whole experience felt rushed and disrespectful. I ended up spending nearly $15 on something I didn’t even want, and I left feeling upset.
For identification purposes, both employees appeared to be a lot on the heavier side, and one had very short hair. Not very attractive at all. I don’t know their names, but I hope management is able to look into who was working during that shift.
I’d really like to speak with a manager about this experience. It was unprofessional and disappointing
Atmosphere: 1
Food: 1
Service: 1
Online says 10pm
The sticker on their door & windows say 10pm
it was before 8pm & they’re closed
• • • • •
Refund on app is taking forever & shouldn’t let anything go through especially if they’re closing early / earlier just update the hours correctly
Atmosphere: 1
Food: 1
Service: 1
Sucks don’t buy from them they always close early when it’s listed to close at 10 and they just don’t care don’t support
Atmosphere: 1
Food: 1
Service: 1
Extremely disappointed with my experience yesterday at this location. Hours posted opening at 9:00 am, came in a little later at 10:00 am and store was closed. Decided to try again for dinner, hours listed open until 10:00 pm. Put in an order through the app at 8:00 pm, order was voided and there was a hold on the account for the full amount of the order. We ordered dinner for 4 people. Drove over to location to see if I could resolve the issue, store was closed early. Associate noticed us there and refused to acknowledge us.
I sent a message through the website and received a response from the manager this morning. He briefly apologized but offered no resolution to the problem. I sent a message back regarding the funds that were held, which was not responded to. Then found out that not only were the funds held but they were withdrawn from the account. Tried calling store, sat on hold for about 10 minutes and got hung up on. Pretty aggravated that these people are stealing money from customers for a service they never got. Not returning to this location.
Door and online says open til 10 pm. It's 9:26 pm on a Saturday and doors are locked and employee ignored us at counter.
Service: 1
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